Axis Communications Q8414-LVS Q8414-LVS - User Manual
Axis Communications Q8414-LVS Manual
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- Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 1
AXIS Q8414-LVS Network Camera User Manual - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 2
This manual is intended for administrators and users of the AXIS Q8414-LVS Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 3
• report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) • visit Axis Support at www.axis.com/techsup/ Learn More! Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 4
AXIS Q8414-LVS Network Camera Table of Contents Hardware Overview 6 Connectors and Buttons 6 LED Indicators 7 Access the Product Network 45 Storage 50 Ports & Devices 52 Maintenance 52 Support 53 Advanced 53 Reset to Factory Default Settings 54 Troubleshooting 55 Check the Firmware 55 4 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 5
AXIS Q8414-LVS Network Camera Table of Contents Upgrade the Firmware 55 Symptoms, Possible Causes and Remedial Actions 56 Technical Specifications 59 Connectors 62 Performance Considerations 63 5 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 6
AXIS Q8414-LVS Network Camera Hardware Overview Hardware Overview 1 2 34 56 789 10 11 12 13 1 Cable gasket (network cable) 2 Cable gasket (I/O or audio cable) 3 PoE Class selector * 4 Network connector 5 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 7
AXIS Q8414-LVS Network Camera Hardware Overview NOTICE The product shall be connected using a hold the button for about 3 seconds until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 47. To connect, press and hold the button for about 3 seconds. LED - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 8
AXIS Q8414-LVS Network Camera Hardware Overview Status Power Green Amber Red Green Amber Steady green for normal operation. Steady during startup and when restoring settings. Slow flash for failed - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 9
AXIS Q8414-LVS Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 10
AXIS Q8414-LVS Network Camera Access the Product To prevent network eavesdropping, the root password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 54) or by resetting - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 11
AXIS Q8414-LVS Network Camera Access the Product Controls on the Live View 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5. Select the desired action and configure the other settings as required. For more information about action - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 12
AXIS Q8414-LVS Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 13
AXIS Q8414-LVS Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 31. Select a PTZ preset position to steer the camera view to the saved - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 14
AXIS Q8414-LVS Network Camera Media Streams Media Streams The Axis product provides several audio and video on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are: Unicast RTP RTP over RTSP RTP over RTSP over HTTP Multicast RTP This - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 15
AXIS Q8414-LVS Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User's Manual video and images from the Axis product in the following ways: • Motion JPEG server push (if supported by the client, Firefox, - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 16
AXIS Q8414-LVS Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 17
AXIS Q8414-LVS Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users the product. For installation instructions, refer to the product's Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 18
AXIS Q8414-LVS Network Camera Set Up the Product 3. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 19
AXIS Q8414-LVS Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19. • Stream profiles. See page 20. • Camera settings. See page 21. • View area. See page 23. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 20
AXIS Q8414-LVS Network Camera Video and Audio • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 21
AXIS Q8414-LVS Network Camera Video and Audio • In the Live View page - select the stream the Automatic and Automatic outdoor options (in the White balance drop-down list). Select Custom to manually set a reference window for white balance in the view area. Wide Dynamic Range Wide dynamic range - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 22
AXIS Q8414-LVS Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 23
AXIS Q8414-LVS Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 24
AXIS Q8414-LVS Network Camera Video and Audio 6. Click Save. To modify the date and time format, go see Privacy Mask on page 24. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 25
AXIS Q8414-LVS Network Camera Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product's performance. Focus & Zoom Focus and zoom should only be configured when installing or reinstalling the product. For installation instructions, refer to - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 26
AXIS Q8414-LVS Network Camera Video and Audio To set the audio mode, go to Video & audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. • G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system • G726 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 27
AXIS Q8414-LVS Network Camera Video and Audio Output gain - Control the volume (dB Full when events occur or directly from the Live View page. The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or remove audio clips - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 28
AXIS Q8414-LVS Network Camera Configure the Live View Page Configure the Live View Page You can the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. • H.264 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 29
AXIS Q8414-LVS Network Camera Configure the Live View Page • Select Use PTZ joystick mode as using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 14. User Defined Links To display user-defined links in the Live View - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 30
AXIS Q8414-LVS Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ Preset Position 1. Go to PTZ > Preset Positions. 2. Click in the image or use the controls to steer the camera view to the desired position. 3. Enter a descriptive name in the Current position field. 4. Click Add to save - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 31
AXIS Q8414-LVS Network Camera PTZ (Pan Tilt Zoom) 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 32
AXIS Q8414-LVS Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or should be ignored (areas outside Include windows are automatically ignored). For instructions, see Set Up Motion Detection Windows on page 33. To control - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 33
AXIS Q8414-LVS Network Camera Detectors Note • Using the motion detection feature may decrease the product's overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 34
AXIS Q8414-LVS Network Camera Detectors Note • To trigger on small objects or movements, light, select a low sensitivity. In other cases high sensitivity is recommended. Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 35
AXIS Q8414-LVS Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 36
AXIS Q8414-LVS Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings. 36 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 37
AXIS Q8414-LVS Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different up an action rule to record video to a network share if there is movement in the camera's field of view. Set up motion detection and add a network share: 1. Go to Detectors - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 38
AXIS Q8414-LVS Network Camera Events - Day/Night Mode - Trigger the rule when the I/O port receives a signal from a connected device. See I/O Ports on page 52. - Manual Trigger - Trigger the rule using the Manual Trigger button in the Live View page. See Controls on the Live View Page on page 11 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 39
AXIS Q8414-LVS Network Camera Events • Play Audio Clip - See Audio Clips on page 27. • PTZ Control - Preset Position - Go to a preset position. - Guard Tour - Start a guard tour. See Guard - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 40
AXIS Q8414-LVS Network Camera Check the email provider's security policy to avoid delivery problems and locked email accounts. To set up an email email recipient using for example a corporate email server, follow the instructions above but select User defined as Provider. Enter the email address to - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 41
AXIS Q8414-LVS Network Camera Recordings Recordings The Axis product can be configured to record video continuously or previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings. To start a continuous recording, - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 42
AXIS Q8414-LVS Network Camera Recordings 5. Click Save to save and start the recording. 42 - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 43
AXIS Q8414-LVS Network Camera System Options System Options Security Users User access control is address entries to the list (a single entry can contain multiple IP addresses). HTTPS The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 44
AXIS Q8414-LVS Network Camera System are FreeRADIUS and Microsoft Internet Authentication Service. In Axis' implementation, the network device and IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 45
AXIS Q8414-LVS Network Camera DNS Configuration on page 47. • Set manually - Allows you to manually set date and time. If using an Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version instructions, see Assign IP Address Using ARP/Ping on page 46. The ARP/Ping service - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 46
AXIS Q8414-LVS Network Camera Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note • To open a command prompt in Windows more information and help to find a local AVHS Service Provider go to www.axis.com/hosting The AVHS settings are configured under - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 47
AXIS Q8414-LVS Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service make manual settings, - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 48
AXIS Q8414-LVS Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024-65535 can be used. HTTPS The HTTPS port used by the Axis product can - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 49
AXIS Q8414-LVS Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark different types of traffic. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 50
AXIS Q8414-LVS Network Camera System Options UPnPTM The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnPTM can be disabled under System Options > Network > UPnPTM. RTP/H. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 51
AXIS Q8414-LVS Network Camera System Options The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted. To unmount the SD card: 1. Open the Axis - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 52
AXIS Q8414-LVS Network Camera System Options To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings. Ports & Devices I/O Ports The Axis product provides one input port and one output port for connection of external devices. For information about - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 53
AXIS Q8414-LVS Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 55. System Overview To get an overview - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 54
AXIS Q8414-LVS Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance. Reset to Factory Default Settings Important Reset to - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 55
AXIS Q8414-LVS Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 56
AXIS Q8414-LVS Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 57
AXIS Q8414-LVS Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS your router supports multicasting, - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 58
AXIS Q8414-LVS Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support problems - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 59
Frame rate Video streaming Pan/Tilt/Zoom Image settings Audio Audio streaming Audio compression Audio input/output Specifications AXIS Q8414-LVS Network Camera Progressive Scan RGB CMOS 1/3" Varifocal, remote focus and zoom, P-Iris control, megapixel resolution, 2.5-6 mm, F1.2 Horizontal angle - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 60
AXIS Q8414-LVS Network Camera @cryptsoft.com). Supported protocols IPv4/v6 AXIS Camera Application Platform enabling installation of additional applications Event triggers Detectors: Audio Detection, Day/Night Mode, Tampering Hardware: Network, Temperature Input Signal: Digital Input Port, Manual - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 61
NEMA 4X-rated, IK10+ 50 Joules impact-resistant stainless steel casing. For repainting instructions and impact on warranty, contact your Axis partner AXIS Q8414-LVS White: Color: White NCS S 1002-B AXIS Q8414-LVS Metal: Color: Brushed stainless steel 256 MB RAM, 128 MB Flash Battery backed-up real - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 62
AXIS Q8414-LVS Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 4 3 2 1 Function 0 V DC (-) DC output Digital Input Digital Output - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 63
AXIS Q8414-LVS Network Camera Technical Specifications Audio Input Audio Output 1 Tip Microphone/Line in Line out (mono) 2 Ring 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. - Axis Communications Q8414-LVS | Q8414-LVS - User Manual - Page 64
User Manual AXIS Q8414-LVS Network Camera © Axis Communications AB, 2014 Ver. M1.4 Date: October 2014 Part No. 60371
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AXIS Q8414-LVS Network Camera
User Manual