Adaptec 5325301638 Administration Guide

Adaptec 5325301638 - Snap Server 4500 NAS Manual

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    Snap Server® Administrator Guide GuardianOS v3.2 For GuardianOS-powered Snap Servers and Snap Disk Expansion Arrays
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    in accordance with the terms of the license agreement. It is against the law to copy the software on any medium. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express
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    OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR online documentation copied for backup or archival iv Snap Server Administrator Guide
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    , IN NO EVENT WILL SNAP APPLIANCE OR ITS LICENSORS BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF OR UNDER THIS AGREEMENT OR THE APPLICABLE PUBLIC LICENSE. The
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    EVENT WILL CA OR ITS LICENSORS BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, INCLUDING TIME, MONEY, GOODWILL AND ANY INCIDENTAL, INDIRECT OR other applicable regulations. Outside the United States, no product support services, if available, will be offered by CA without a Administrator Guide
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    /HTTPS Access 22 DHCP Server 22 Chapter 3 User & Group Management 23 Default User and Group Settings 23 UID and GID Assignments 23 Snap Server Administrator Guide vii
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    57 Accessing Snapshots 58 Coordinating Snapshot and Backup Operations 59 Chapter 8 Disaster Recovery 61 Backing Up Server and Volume Settings 61 viii Snap Server Administrator Guide
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    Alert Options 79 The Move Directory 80 Log View 81 Chapter 10 Troubleshooting Snap Servers 83 The Meaning of LED Indicators 84 System Reset Options 92 Networking Issues 95 Miscellaneous Issues 99 Phone Home Support 100 Appendix 11Third-Party Backup Applications 103 Preparing to Install
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    x Snap Server Administrator Guide
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    the question to our Technical Support department who will then e-mail you with a response. To obtain additional service or technical support for your Snap Server, and accuracy of our quick start guides, administrator guides, online help systems, field replacement guides, and release notes. Send
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    or enter in the Administration Tool Navigational paths, command buttons, and navigational links. • Text you type directly into a text field, a command line, or a Web page • Buttons on a keyboard A variable substitute control-click to achieve the same result. xii Snap Server Administrator Guide
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    set. DataKeeper Quick Start Guide Product Packaging and Web Provides instructions for installing the Powerquest DataKeeper client backup software. Field Service Documentation Service CD and Web Provided detailed instructions for the replacement of disk drives, SCSI cards, power assemblies, slide
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    xiv Snap Server Administrator Guide
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    are associated with a general-purpose server have been removed.This guide applies to the following Snap Servers and expansion arrays: Snap 15000 The Snap Server 15000 is a high-performance, 1U NAS head that supports multiple Snap Disk 30SA or Snap Disk 32SA expansion arrays, and contains four
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    2000/2003/NT 4 AppleShare 6.0 NFS v2/v3 Network Security CA eTrust Antivirus software Microsoft Active Directory Service (ADS) Windows NT Domain (member server) UNIX Network Information Service (NIS) File and Folder Access Control List (ACL) Security for Users and Groups Secure Sockets Layer
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    drive striping): Large virtualdrive with data striped across all drives of the array to provide maximum performancewith no loss in usable capacity. Global hot spare support Instant Capacity Expansion (I.C.E.) logically groups RAIDs for dynamic online scalability Chapter 1 Administrative Overview 3
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    Data Protection DHCP Support Specification Snapshots XP, or Dantz Retrospect (Macintosh). NDMP v2/3 Support Symantec PowerQuest DataKeeper software (unlimited user license) included UPS with Network Management Cards are supported for graceful system shutdown. Supports DHCP for automatic assignment
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    in the latest release. Feature Description iSCSI Multi-initiator Support BakBone NetVault 7.1.1 Using the Microsoft iSCSI initiator, multiple Manager using the Install.html file found on your Snap Server User CD. Snap Server Manager can be installed to all client platforms, including
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    to MacOS 10.2 or higher. (Required for JRE 1.4.0 or higher support.) Launching Snap Server Manager Launch Snap Server Manager using one of the If you selected not to create links: cd to home directory, then cd to the Snap Server Manager directory, and operation. 6 Snap Server Administrator Guide
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    the Server Name This procedure requires that name resolution services (via WINS or an equivalent service) be operational. 1 Find the server name. the password, and then click OK. 4 Complete the Initial Setup Wizard. For instructions for using the Initial Setup Wizard, see page 8. To Connect to a Snap
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    Snap Server (required) • The subnet mask (required) • The default gateway IP address • The domain server IP address • WINS server(s) IP address(es) 8 Snap Server Administrator Guide
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    to activate your warranty, to receive Snap Care service and support, to create and track service requests, to download software updates, and to receive allow you to take advantage of the automatic shutdown capability. For instructions on configuring your APC-brand UPS device, navigate to the System
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    Server thereafter. Information on acquiring S2S licenses is available at http://www.snapappliance.com. • S2S Components - The S2S engine is a service that enables a Snap Server to participate in an S2S operation. The S2S management console is a tool that provides standard administrative controls
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    and configuring NetVault, see the documentation included with the NetVault CDs that shipped with your Snap Server. Preinstalled NDMP agent that is preinstalled on all GuardianOS 3.1 or higher servers. To enable the service, a license is required. This license is currently available at no charge
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    set. DataKeeper Quick Start Guide Product Packaging and Web Provides instructions for installing the Powerquest DataKeeper client backup software. Field Service Documentation Service CD and Web Provided detailed instructions for the replacement of disk drives, SCSI cards, power assemblies, slide
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    • Apple File Protocol Access • FTP Access • HTTP/HTTPS Access • DHCP Server Tip The default settings enable access to the Snap Server via all protocols supported by the Snap Server. As a security measure, disable all protocols not in use. For example, if no Macintosh or FTP clients need access to
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    Snap Server supports a or FEC) is not currently supported. Do not configure the to a hardware or cable problem, the secondary port (Ethernet2) at the same time. Hubs normally only support "half" duplex. Tip Auto is the Tip To prevent connectivity problems when changing to a fixed setting,
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    the same network segment in Standalone mode. This configuration is not supported and will lead to unexpected results. • For a Network port, use the primary port (Ethernet1). If you use Ethernet2, a number of services will not function properly. Connect the Snap Server to the Network via a Switch
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    the front panel of the Snap Server will be off or amber if the server is not connected to the network. 16 Snap Server Administrator Guide
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    to distribute IP addresses to network clients. Required only when installing a supported backup agent or when troubleshooting under the direction of a technical support representative. Using SSH for any other purpose is not supported and may void your warranty. Tip As a security measure, disable
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    Enter. The active code page displays. Support for Microsoft Name Resolution Servers The Snap Server supports both of the Microsoft name resolution services: Windows Internet Naming Service (WINS) and Dynamic Domain Name from SMB, AFP, HTTP, HTTPS, and FTP clients. 18 Snap Server Administrator Guide
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    : Protocol NFS Mount Lockd Version 2.0, 3.0 1.0, 2.0, 3.0 1.0, 4.0 Source RFC 1094, RFC 1813 RFC 1094 Appendix A, RFC 1813 RFC 1094, RFC1813 Supported NFS Clients Snap Servers have been tested with these UNIX-based networking clients: • Red Hat Linux 6.2, 7.1, 7.2, 7.3, 8.0, 9.0 • HP-UX 11
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    name on multiple servers. For example, SHARE1 on SNAP61009 refers to the share named SHARE1 on the Snap Server named SNAP61009. 20 Snap Server Administrator Guide
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    FTP users by modifying permissions for these accounts. For more granular control over FTP access, you must create local user accounts for FTP users. Supported FTP Clients Snap Servers have been tested with the most common FTP clients and work as expected based on the commands required by RFC 959
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    the network if you enable the Snap Server as a DHCP server while another server on the network is performing this function. 22 Snap Server Administrator Guide
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    Server to a Windows domain, unique IDs are automatically assigned. If you join the Snap Server to an NIS domain, consider the following Snap Server Administrator Guide 23
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    to a local user or group in order to match your existing UID/GID assignments, the Snap Server makes these fields editable. 24 Snap Server Administrator Guide
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    can disable NetBIOS; and (3) for NT and ADS domains, you can specify a valid user name and password to join the domain. Support for Windows Authentication This section summarizes important facts regarding the GuardianOS implementation of Windows authentication. Chapter 3 User & Group Management 25
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    (KDC), and the origin of group policies that are applied to the domain. Support for Microsoft Name Resolution Servers The Snap Server supports both Microsoft name resolution services: Windows Internet Naming Service (WINS) and Dynamic Domain Name Server (DNS). However, when you use a dynamic domain
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    page 23. Tip NIS identifies users by UID, not user name, and although it is possible to have duplicate user names, Snap Appliance does not support this configuration. Chapter 3 User & Group Management 27
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    NIS Domain 28 Snap Server Administrator Guide
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    the volume. The share access settings of the default share grant access to all users and groups over all protocols. The data Snap Server Administrator Guide 29
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    vs. high availability. If capacity is paramount, you would use all drives for storage; if high availability were more important, you 30 Snap Server Administrator Guide
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    each type of RAID: Comparative Advantages of RAID Types Features RAID 0 RAID 1 RAID 5 Data Loss Risk Write Access Speeds Usable Capacity Disks Required Supports Hot Spares Highest Fastest Highest 1 or more No Lowest Slower Lowest 2 or more Yes Low Faster High 3 or more Yes RAID Groups Two
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    can notify you when a RAID is degraded. This allows you to take action to ensure workflows are not disrupted (Settings tab). 32 Snap Server Administrator Guide
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    Volumes Volumes Volumes are created, viewed, edited, and deleted from the Storage > Volumes screen of the Administration Tool. The default volume organizes the Snap Server's storage capacity into a single volume with a single file system. If you need separate file systems on the same server, you can
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    Tool. Assigning quotas ensures that no one user or group consumes a disproportionate amount of volume capacity. Quotas also keep tabs on 34 Snap Server Administrator Guide
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    . Tip Details on installing a Snap Disk 10, a Snap Disk 30SA, or a Snap Disk 32SA are provided in the Snap Disk Quick Start Guide that comes packaged with each expansion array. The guides are also available for download from the Snap Appliance website. Chapter 4 Storage Configuration & Expansion 35
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    10 expansion array. • Serial ATA Card - You must purchase (from an authorized Snap Appliance reseller) and install a SATA card on the Snap Server 4500 before connecting Disk 30SA is installed and powered on (see the quick start guide for details), the array's disk drives appear as unassigned drives,
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    Otherwise, you will need to purchase and install the Snap Appliance fibre channel card, available from an authorized Snap Appliance reseller. The Snap Disk 32SA The Disk 32SA is installed and powered on (see the quick start guide for details), the array's disk drives appear as unassigned drives,
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    Server 4500. The disk drives of the expansion array connected to Port 1 of the host server's Serial ATA card display with the label EXTN1; the disk drives of a second expansion array connected to Port 2 display with the , actual capacity, and status of each drive. 38 Snap Server Administrator Guide
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    unassigned global hot spare. Follow the on-screen instructions to delete the hot spare. The Enclosure Summary Screen of the host server's Serial ATA card) and EXTN2 (if connected to Port 2). • On drives of the Snap Disk 30SA that is directly attached to the Snap Server is distinguished from
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    : • For a single enclosure, select the name of the Snap Server Unit. • For multiple enclosures, check the enclosures and select View Drives. 40 Snap Server Administrator Guide
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    client machine as a local SCSI drive. This storage virtualization frees the administrator from the physical limitations of direct-attached storage media and initiators, TOE cards (TCP/IP Offload Engines), and drivers to interoperate with Snap Server iSCSI Disks. See the iSCSI Support page on our
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    can result in data corruption. Only enable multi-initiator support if your environment or application supports it." occurs when the checkbox for Support Muli-Initiator is selected. It functions as a reminder widely accepted method of improving performance is not 42 Snap Server Administrator Guide
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    virtually eliminates the risk of serious data loss from sudden and unexpected power outages. Of course, the physical conditions and company policies that guide IT decisions vary widely. Power outages are a common occurrence in some areas, and data protection procedures vary from company to company
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    will not allow the deletion of an iSCSI Disk when clients are connected. After disconnecting all client initiators, click Delete, and then follow the onscreen instructions to delete one or more iSCSI disks. 44 Snap Server Administrator
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    Access and File Permissions • Components and Options • SnapTrees & Security Models • Creating Shares • Share-Level Access Permissions • Setting File and Folder Permissions (Windows) Snap Server Administrator Guide 45
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    on files and directories, and are set from a Windows client for a Windows SnapTree; and from a UNIX/Linux client for a UNIX SnapTree. 46 Snap Server Administrator Guide
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    SnapTrees & Security Models SnapTrees & Security Models Directories created at the root of a Snap Server volume are assigned one of two security models: Windows or UNIX. The security model determines the file-level security scheme that will apply to files, folders, and subdirectories within the
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    format \\server_name\hidden_ share_name to access a hidden share. Likewise, FTP clients will still be able to "cd" directly into the folder to which the share points if they know the precise path. This method will not in the course of creating or editing a share. 48 Snap Server Administrator Guide
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    Share-Level Access Permissions Security Models, SnapTrees, and Shares In the course of creating a share that points to a volume or to a directory on the root of the volume (aka SnapTree directory), you must assign a security model to the volume or SnapTree directory. Thereafter, security models for
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    File and Folder Permissions (Windows) On files and directories following the Windows security model, the GuardianOS supports the use of the Windows NT, 2000, or XP interface to set directory and file permissions for permissions for each account are inherited from 50 Snap Server Administrator Guide
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    Setting File and Folder Permissions (Windows) the parent directory. The example displayed in the graphic shows the default settings for a file created by the local user admin. File/Directory-Level Access Permissions User owner Group owner Everyone Initially, the user who created the file or
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    should propagate to subordinate files and folders at creation time once inheritance is set. The GuardianOS supports three levels of inheritance, as listed in the following table. The other six levels of current directory and inherited by subfolders and files. 52 Snap Server Administrator Guide
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    Setting File and Folder Permissions (Windows) To Set File and Directory Permissions and Inheritance (Windows) 1 Using a Windows NT 4.0, 2000, or XP client, map a drive to the Snap Server, logging in as a user with change permissions for the target file or directory. 2 Do one of the following: • In
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    Setting File and Folder Permissions (Windows) 54 Snap Server Administrator Guide
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    rollback feature allows you to use any archived snapshot to restore an entire file system to a previous state simply by selecting the Snap Server Administrator Guide 55
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    Backup Optimization When you back up a live volume directly, files that reference other files in the system risk of archiving inconsistent data. For instructions, see "Coordinating Snapshot and Backup for extended periods when interrupted or the NDMP service is stopped. The DMA will continue to Guide
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    to the Storage > Snapshots screen, and click the Adjust Snapshot Space link in the introductory text. The number of snapshots that a RAID can support is a function of these factors: (1) the space reserved for the snapshot data; (2) the duration of the snapshots you create; and (3) the amount and
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    snapshot share from displaying on this Web View screen by selecting the Hide Snapshot Share option when creating or editing a share. 58 Snap Server Administrator Guide
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    Coordinating Snapshot and Backup Operations Accessing Snapshots Within the Snapshot Share A snapshot share contains a series of directories. Each directory inside the snapshot share represents a different snapshot. The directory names reflect the date and time the snapshot was created. For example,
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    this case, configuring the backup software to copy from \SHARE1_SNAP\latest ensures that the most recently created snapshot is always archived. 60 Snap Server Administrator Guide
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    SnapDRImage File and the Volume Files Details on the Snap Server disaster recovery files and the information they contain are as follows: Snap Server Administrator Guide 61
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    snapshot is taken. If you do not use snapshots to back up a volume to tape, you must manually regenerate these files whenever you change ACL or quota information to ensure that you are backing up the most image file will be available to restore server settings. 62 Snap Server Administrator Guide
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    Backing Up the NetVault for GuardianOS NVDB Directory 3 Take no action regarding the volume-specific files. These files will be copied to tape as part of your regular volume backup procedures. Backing Up the NetVault for GuardianOS NVDB Directory This section details the use of the NetVault Database
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    summarizes the procedure necessary for recovering the NetVault Database from tape. For instructional details, see the NetVault for GuardianOS documentation that shipped with your recommended that this be performed under the guidance of NetVault Technical Support. 64 Snap Server Administrator Guide
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    restored over the one created with the recent installation of NetVault. 11 Once the NetVault Database has restored successfully, it is necessary to restart NetVault Services via the NetVault Configurator. During the restore procedure these
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    will vary according to environmental conditions. Snap Appliance strongly recommends you contact a technical service representative before proceeding. This section describes a worst-case scenario: (1) the operating Enter a remote path (FTP, HTTP, etc.) to the file. 66 Snap Server Administrator Guide
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    are using NetVault for GuardianOS, you must restore the nvdb directory to the first volume before proceeding to restore data from tape. (For instructions, see "Backing Up the NetVault for GuardianOS NVDB Directory" on page 63.) Users of other backup software packages may require variations in this
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    creation date of the recovery file on a volume indicates when the recovery image was generated. Click Recover to start the operation. 68 Snap Server Administrator Guide
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    Move Directory • Log View Tip Antivirus functions or options not relevant to the Snap Server have been disabled in the configuration GUI. Snap Server Administrator Guide 69
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    The antivirus re-installation process does not preserve custom antivirus configuration settings. Make a note of any such settings before deleting a volume. 70 Snap Server Administrator Guide
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    Launching the CA eTrust Antivirus GUI Launching the CA eTrust Antivirus GUI The CA eTrust Antivirus software is enabled by default. Some situations, such as deleting a volume or performing an upgrade procedure, may require you to reenable the software. To learn how the antivirus software interacts
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    folder icons to navigate the structure and display subfolders and files in the right-hand pane. May contain infected files. The administrator can instruct the software to automatically move infected files to this directory. For more information, see "Scan Job Configuration and Scheduling" on page 73
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    to run periodically. This section outlines the process of configuring and running manual and scheduled scans. For detailed descriptions of all scanning options, see the Menu. Choosing an infection treatment (Scan Tab) You can instruct the software to perform one of the following file actions when
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    , and then click Choose Type to specify the compressed file extension types. Filtering File Information for Logs (Manual Scans Only) You can specify the types of events that are written to a log. Check the Infected are summarized in "Defining Scan Jobs" on page 73. 74 Snap Server Administrator Guide
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    Signature Updates 2 Schedule the scan. The Schedule tab allows you to set a start date and a repeat interval for the scan. 3 Select the directories to scan. The Directories tab lists all paths that currently exist on the server. You can remove or add new paths as desired. You can also use the
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    updates from the CA FTP site at ftp://ftpav.ca.com/pub/inoculan/scaneng. If your Snap Servers have direct access to the Internet, you only need to schedule the downloads to set up automatic signature updates. If the IP address of the proxy server, and click OK. 76 Snap Server Administrator Guide
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    Signature Updates Updating a Snap Server That Does Not Have Internet Access If you have Snap Servers that do not have Internet access, use the following procedures to download the signature files to a machine with Internet access and then copy them to the Snap Server. Tip When retrieving signature
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    to the following: /shares/SHARE1/sigfiles where SHARE1/sigfiles is the share path to the directory containing the signature update files. 78 Snap Server Administrator Guide
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    the Report Criteria options to manage how frequently messages from the General Event Log are reported. Tip The Local Alert Manager option is not supported on Snap Servers. Use the Alert Filter options to manage notification severity levels, and to determine what types of messages should be passed to
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    option to restore and cure an infected item. This option deletes the infected file; no warning or confirmation message is displayed. 80 Snap Server Administrator Guide
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    Local Scanner RealTime Scanner Scheduled Scanner General Events Distribution Events Description Displays summary information about scan jobs that have run Not Supported Displays summary information on scheduled scans that have run Displays the Event log for a given day. Click a date to view all
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    Log View 82 Snap Server Administrator Guide
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    for your Snap Server or Snap Disk expansion array and instructions for installing or replacing components by clicking Documentation Center and then navigating to the Field Service Index from the Snap Appliance support page: http://www.snapappliance.com/support Snap Server Administrator Guide 83
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    on. The server is powered off. System LED Blinking green (once per second) The server is booted up and operating normally. 84 Snap Server Administrator Guide
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    turns amber. System LCD status display Link Disk drive status lights appear on the front of the server-one light below each drive. Chapter 10 Troubleshooting Snap Servers 85
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    LEDs Steady green Amber Blinking green Module LEDs Condition of Module Green on both modules Turned on, no problems Amber on failed module Failed while installed and turned on Not lit on absent module Turned off or the failed fan turns amber. Fan status lights 86 Snap Server Administrator Guide
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    A thermal or other system problem was detected normal operation LAN 1 and LAN 2 LEDs Solid green Off The server is active and connected to the network. The port is disconnected; or the Ethernet cable is not connected or linked to an active switch. Chapter 10 Troubleshooting Snap Servers 87
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    Off AC Solid green Solid green Off Description Module is operating properly The module has failed The module is not connected 88 Snap Server Administrator Guide
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    in the following illustration. To remove a failed fan module, squeeze its handles together and lift the module out of the unit. Fault LED Chapter 10 Troubleshooting Snap Servers 89
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    Condition of Disk Drive Power module is installed and working properly Power module is disconnected, not fully seated, or has failed. 90 Snap Server Administrator Guide
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    is not active Disk drive installed properly and actively reading/writing information Disk drive installed, but not working correctly No disk drive installed Chapter 10 Troubleshooting Snap Servers 91
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    to reset the server to factory defaults. • Resetting the Snap Server to Factory Defaults • Using Maintenance Modes to Perform System Resets 92 Snap Server Administrator Guide
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    can be found in the default configuration sections of Chapters 2, 3, and 4 of the Administrator Guide. Caution Each reset option requires a reboot of the server. To prevent possible data corruption Returns the admin and root passwords to the default values Chapter 10 Troubleshooting Snap Servers 93
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    you to reset the server name, admin password, and IP address. 5 Reserved for technical support 6 Reserved for technical support To Run the Snap Server 14000 in Maintenance Mode 1 Power off the server. 2 Depress the ). The Snap Server then does a full boot. 94 Snap Server Administrator Guide
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    or hub and the settings on the Snap Server Ethernet port. These settings must match. To resolve the problem, make sure the port settings on the hub or switch match the settings for the primary port as that are found on the Windows domain controller. Chapter 10 Troubleshooting Snap Servers 95
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    Address Is Unknown Install Snap Server Manager from the Snap Server User CD onto a client workstation on the same subnet as the Snap Server. be restarted. To resolve this issue, reconnect to the share. Problems Occur with Domain Controller Authentication You are receiving the following errors Guide
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    you have not blocked the ability to receive TCP or UDP communications. If problems persist, contact Snap Appliance Technical Support. You Receive an Access Denied Message When Attempting to Mount a Share on SHARE1 /mnt Tip The share name is case sensitive. Chapter 10 Troubleshooting Snap Servers 97
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    the Snap Server Manager installation process will properly support S2S. If you have not already installed SSM on your client, it can be installed from your User CD or the Snap Appliance download site. In some successfully complete the installation on Windows 2003. 98 Snap Server Administrator Guide
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    during the resynchronization, but performance will be a little slower than normal. Do not remove drives, however, while the server is resynchronizing the RAID. Chapter 10 Troubleshooting Snap Servers 99
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    Not Responding to File Requests or Configuration Commands Call your Snap Appliance technical support representative. Problems with Cable Arm on the 18000 with a SCSI Cable Attached The size of the connector on an attached SCSI cable may prevent the 18000 from fully withdrawing into a rack when the
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    New Case if you are e-mailing technical support for the first time. Select Existing Case if you have previously contacted technical support concerning the issue. If you selected Existing information that will assist in the resolution of the problem. Chapter 10 Troubleshooting Snap Servers 101
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    Phone Home Support 102 Snap Server Administrator Guide
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    .0, v9.1 • VERITAS NetBackup 4.5 Feature Pack 6 for Windows Tip These backup packages do not support the backup of extended POSIX ACLs. If you use one of these packages, Snap Appliance strongly Agent • Pre-installation Tasks • Installing Third-Party Agent Software Snap Server Administrator Guide 103
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    required by your backup software - Typically, these files are either provided on your backup software's User CD or are available for download from the manufacturer's website. You will need to copy these files (usually correct path is as follows: /shares/SHARE1 104 Snap Server Administrator Guide
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    Pre-installation Tasks Pre-installation Tasks Perform the following tasks prior to installing any agents. 1 Identify backup and media servers to the Snap Server. In the Administration Tool, navigate to the Maintenance > Host File Editor screen and click Add. In the screen that opens, do the
  • Adaptec 5325301638 | Administration Guide - Page 120
    , and press Enter: 5 To change to the agent directory, type the following command and press Enter: cd /shares/SHARE1/agent 6 To unpack the agent files for CA BrightStor ARCServe 2000 v7.0, enter the following commands uagent.rpm rpm -Uvh --nodeps asagent.rpm 106 Snap Server Administrator Guide
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    : su 3 At the prompt, enter the admin user password, and press Enter. 4 To change to the agent directory, enter the following command and press Enter: cd /shares/SHARE1/agent 5 To unpack the agent files, enter the following command and press Enter: tar vxf filename.tar where filename is the name of
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    longer needed. 14 To verify the success of the installation, use your backup management software to configure and run a test backup. 108 Snap Server Administrator Guide
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    the future, the NetBackup client will start each time you reboot the Snap Server. 9 Delete the NBClients and Linux directories that you copied from the CD to the Snap Server as they are no longer needed. 10 To verify the success of the installation, use your backup management software to configure
  • Adaptec 5325301638 | Administration Guide - Page 124
    Windows. Procedures for installing from the following media are given: • The CD for Veritas NetBackup 4.5 Feature Pack 6 for AIX, HP-UX • the tarball was available at the following URL: http://seer.support.veritas.com/docs/264638.htm. Installation from a Tarball This procedure Administrator Guide
  • Adaptec 5325301638 | Administration Guide - Page 125
    receive these errors at the end of the installation due to not installing the unnecessary Java files: Error reading the cdrom. A problem was encountered installing Java pieces. Aborting. A failure was detected running /shares/SHARE1/NBclientinstall/ NBClients/anb/Clients/usr/openv/netbackup/client
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    press Enter: cd /shares/SHARE1/agent cd /shares/SHARE1/agent 7 To start the NetBackup client install run the following command: ./NBClients/catalog/anb/client.inst You will first be prompted for the NetBackup server name and second for the NetBackup client name. 112 Snap Server Administrator Guide
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    installing the unnecessary Java files: Error reading the cdrom. A problem was encountered installing Java pieces. Aborting. A failure was detected Snap Server. 10 Delete the NBClients and Linux directories that you copied from the CD to the Snap Server as they are no longer needed. 11 To verify the
  • Adaptec 5325301638 | Administration Guide - Page 128
    prompt, enter the admin user password, and press Enter. 4 Use the cd command to change to the directory in the share, for example: cd /shares/SHARE1/agent 5 To unpackage the client files, enter the following commands software to configure and run a test backup. 114 Snap Server Administrator Guide
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    hostname is the host name of the Snap Server. 4 Click OK. Recover and Retrieve Operations The Legato NetWorker administrative interface does not support data recovery operations from a remote client for a Linux-based operating system such as the GuardianOS. To recover data, you must execute one
  • Adaptec 5325301638 | Administration Guide - Page 130
    annotation is the name of the Legato backup; and/ shares/SHARE1/Data/" is the path of the data you are restoring. 116 Snap Server Administrator Guide
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    access control list) Administration Tool ADS (Active Directory Service) AFP (AppleTalk Filing Protocol) agent algorithm AllLocalUsers group Servers support a number of backup agents and can be configured as SNMP agents. A sequence of steps designed to solve a problem or Administrator Guide 117
  • Adaptec 5325301638 | Administration Guide - Page 132
    a single channel, with the network using one IP address for the server. Snap Servers support load balancing and failover bonding modes. CA eTrust Antivirus The antivirus software bundled with the Snap virtual folder used to organize files. Also called a folder. 118 Snap Server Administrator Guide
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    -T provides transmission speeds up to 100 Mbps and is typically used for LAN backbone systems, supporting workstations with 10Base-T cards. Gigabit Ethernet provides an even higher level of backbone support at 1000 Mbps (one Gigabit or one billion bits per second). The unique six-digit hexadecimal
  • Adaptec 5325301638 | Administration Guide - Page 134
    using a Secure Sockets Layer (SSL). SSL provides data encryption, server authentication, message integrity, and client authentication for any TCP/IP connection. 120 Snap Server Administrator Guide
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    in access permission management. Internet SCSI (iSCSI) is a standard that defines the encapsulation of SCSI packets in TCP and then ticket" from an authentication process that can then be used to request a service from a server. The user credentials are always encrypted before they are transmitted
  • Adaptec 5325301638 | Administration Guide - Page 136
    . The Ethernet port transmission load is distributed among two network ports (assuming the cards are configured for load balancing). An intelligent software adaptive agent repeatedly analyzes the traffic networks or has two or more network addresses. 122 Snap Server Administrator Guide
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    for GuardianOS NFS (Network File System) NIS (Network Information Service) node nvdb directory orphan parity Permissions PoP (Proof of Purchase that is preinstalled on Snap Servers running GuardianOS v2.6 or higher to support backup and restore operations to a local tape drive. A client/server
  • Adaptec 5325301638 | Administration Guide - Page 138
    5 provides the best combination of performance, usability, capacity, and data protection. A snapshot that runs at an administrator-specified time and interval. 124 Snap Server Administrator Guide
  • Adaptec 5325301638 | Administration Guide - Page 139
    Term restrict anonymous resynchronization rollback S2S (Server-to-Server Synchronization) SCSI (Small Computer System Interface) serial number server number share share access SMB (Server Message Block) Snap Server Manager Definition A Windows feature in which anonymous users
  • Adaptec 5325301638 | Administration Guide - Page 140
    cooperating, communicating devices, consisting of managers and agents. A service that provides a remote console for special system administration and customer support access to the server. SSH is similar to telnet but resources must reside on two separate subnets. 126 Snap Server Administrator Guide
  • Adaptec 5325301638 | Administration Guide - Page 141
    . On TCP/IP networks, subnets are all devices with IP addresses that have the same prefix. A commonly used networking protocol that supports the interconnection of different network operating systems. A signal from the Snap Server informing an SNMP management program that an event has occurred
  • Adaptec 5325301638 | Administration Guide - Page 142
    Term Windows domain authentication WINS (Windows Internet Naming Service) workgroup Definition Windows-based networks use a domain controller to store user credentials. The domain controller peripherals over a LAN. Each workgroup is identified by a unique name. 128 Snap Server Administrator Guide
  • Adaptec 5325301638 | Administration Guide - Page 143
    50 network access to the server 13 problems with 95 users and groups 23 See also logs 81 APC-Brand UPS, see UPS ATA, see Serial ATA Card Authentication default settings 23 HTTPS/HTTP 22 Kerberos 26 local 24 settings 61 supported third-party 103 backup.acl 62 backup.qta.groups 62 backup
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    FTP 21 HTTPS/HTTP 22 NFS 19 Windows (SMB) 17 Code page support 18 Connecting to Snap Servers 7 D Defaults admin password 23 file-level , see Network bonding Features, new in this release 5 Field Service Documents 83 Files, setting permissions for 50 FTP configuring access 21 Administrator Guide
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    63 restoring nvdb directory 64 Network bonding cabling requirements for 15 defaults & options 14 Networking problems with access 95 reset to factory defaults 93 NFS access and share-level permissions 50 configuring 19 supported clients and protocols 19 to hidden shares 48 NFS exports file 45 131
  • Adaptec 5325301638 | Administration Guide - Page 146
    52 share-level defaults 49 Phone home support 100 Q Quotas assigning and managing 34 Security Model resetting for volume 47 Serial ATA Card 36 Server and volume settings, backing up SMB, see Windows Snap Disk 10 configuration 36 troubleshooting connectivity 98 Snap Disk 30, configuration 36 Snap
  • Adaptec 5325301638 | Administration Guide - Page 147
    Standalone 15 Switch-based load balancing (GEC or FEC) 14 T TCP/IP configuration guidelines 15 configuring 15 options 14 Technical Support Telephone Numbers xi Troubleshooting 83 Typographical Conventions xii U UPS 9 Users file-level access for 50 quotas for 34 share-level permissions 49 V VERITAS
  • Adaptec 5325301638 | Administration Guide - Page 148
    134 Snap Server Administrator Guide
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Snap Server
®
Administrator Guide
GuardianOS
v3.2
For
GuardianOS-powered Snap Servers and
Snap Disk Expansion Arrays