Adaptec 4800SAS User Guide

Adaptec 4800SAS - SAS RAID Controller Manual

Adaptec 4800SAS manual content summary:

  • Adaptec 4800SAS | User Guide - Page 1
    Adaptec Storage Manager User's Guide
  • Adaptec 4800SAS | User Guide - Page 2
    , Inc., 691 South Milpitas Blvd., Milpitas, CA 95035. Trademarks Adaptec, Storage Manager, and the Adaptec logo are trademarks of Adaptec, Inc., which may be registered in some jurisdictions. Microsoft and Windows are trademarks of Microsoft Corporation in the US and other countries, used under
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    on a white, bar-coded label, like this example: ● Affix a copy of the TSID label to the CD jacket so that you don't lose it. North America ● Visit our Web site at www.adaptec.com. ● Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting tips, and frequently
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    users from multiple locations. You may make as many installations of the Software as needed, but must restrict such installation only to systems, workstations or servers using an Adaptec RAID controller. ● Make one copy of the Software in machine readable form solely for back-up purposes provided
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    including an express waiver of the terms of this Agreement, in writing signed by an officer of Adaptec. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. This Agreement shall be governed by California law, except as to copyright matters
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    Installing and Starting Adaptec Storage Manager Installing Adaptec Storage Manager 22 Installing on Windows 22 Completing a Silent Windows Installation (Advanced 23 Installing on Linux 24 Installing on NetWare 25 Starting Adaptec Storage Manager 26 Starting Adaptec Storage Manager on Windows
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    42 Next Steps...42 Custom Configuration (Advanced 42 Including More Systems in Your Storage Space 46 Building a RAID Volume 46 RAID Controller Support 48 Managing Your Storage Space 49 Customizing Adaptec Storage Manager Logging In to Remote Systems 51 Removing a Remote System 52 Creating
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    View 54 Setting the Standard Unit of Measure 55 Changing the Main Window Appearance 55 Customizing the Adaptec Storage Manager Agent 56 Broadcasting Event Drive 70 Extending a Partition on a Logical Drive 71 Changing the RAID Level of a Logical Drive 72 Deleting a Logical Drive 73 Working
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    Snapshot 79 Enabling Copyback 79 Monitoring Your Storage Space Monitoring Options 81 Checking Activity in Your Storage Space 81 Viewing the Full List Disabling a Controller's Alarm 97 Viewing Component Properties 97 Managing Tasks Scheduling a Task 99 Opening the Task Manager 100 Monitoring
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    Configuration 111 Updating Controller BIOS and Firmware 112 Before You Begin 112 Updating the Controller BIOS and Firmware 112 Setting a Disk Drive to 'Failed 113 Replacing Disk Drives in a Logical Drive 114 Solving Problems Troubleshooting Adaptec Storage Manager 116 Identifying a Failed
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    132 Adaptec Storage Manager and the agent 132 Event notifications, email notifications, and event alerts 132 Buttons and Icons At-a-Glance Icons in the Physical Devices View 134 Icons in the Logical Devices View 134 Buttons in the Physical/Logical Devices Views 135 Buttons on the Main Window
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    Area Network (SAN) with multiple RAID controllers and servers. How This Guide is Organized This Guide is divided into three sections: ● Part I: Getting Started-Follow the five steps in this section to install Adaptec Storage Manager and build and customize your storage space. (For a definition
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    Used in this Guide Because this Guide provides information that can be used to manage multiple Adaptec RAID products in a variety of configurations from DAS to SAN, the generic term "storage space" is used to refer to the controller(s) and disk drives being managed with Adaptec Storage Manager. For
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    Part I: Getting Started Step 1: Introduction to Adaptec Storage Manager Step 2: Installing and Starting Adaptec Storage Manager Step 3: Exploring Adaptec Storage Manager Step 4: Building Your Storage Space Step 5: Customizing Adaptec Storage Manager
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    ...16 About Adaptec Storage Manager 16 About the Adaptec Storage Manager Agent 16 Growing Your Storage Space with Adaptec Storage Manager 17 Adding Enhanced Features ...19 System Requirements ...20 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager agent, explains
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    Storage Manager is a software application that helps you build a storage space for your online data, using Adaptec RAID controllers and disk drives. With Adaptec Storage Manager, you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance
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    in a home office or for a small business. This storage space includes one RAID controller and two disk drives installed in a server. For data protection, the disk drives have been used to build a RAID 1 logical drive. Workstation running Adaptec Storage Manager Server Drive Drive RAID 1 An
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    drives and monitor all the controllers, enclosures, and disk drives in the storage space from a single workstation. Server A (Agent Only) Drive Drive Drive RAID 5 RAID 5 Workstation and Management Station (Adaptec Storage Manager) Server B Storage Area Network Connection Drives Drives
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    to Adaptec Storage Manager ● 19 Adding Enhanced Features As you grow your storage space, you can enhance data protection and improve performance by upgrading your Adaptec controller with extra features, then manage these enhanced features with Adaptec Storage Manager. Currently, Adaptec offers
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    Note: For the latest on Adaptec's support of Linux, or to download driver sources, visit www.adaptec.com. ● Novell®-NetWare® 6.5 Note: Adaptec Storage Manager can also be used before an operating system is installed. See Running Adaptec Storage Manager from the CD on page 31 for more information
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    28 Logging Out of Adaptec Storage Manager 30 Running Adaptec Storage Manager from the CD 31 Adaptec Storage Manager must be installed on every computer that will be part of your storage space. To use Adaptec Storage Manager to configure a RAID controller before you install your operating system
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    , use the Add/Remove Programs option in your Windows Control Panel. Note: Advanced users-To perform a silent installation, follow the instructions on page 23. To install Adaptec Storage Manager: 1 Insert the Adaptec Storage Manager CD. The Installation wizard opens automatically. (If it doesn't open
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    without messages or user interaction. To complete a silent installation: 1 Insert the Adaptec Storage Manager CD into your CD drive. 2 Open a command prompt window and change to the CD directory. 3 Install Adaptec Storage Manager using this command line string: setup.exe /s /v" /qn properties
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    Started Step 2: Installing and Starting Adaptec Storage Manager ● 24 Installing on Linux This section describes how to install Adaptec Storage Manager on computers running Linux. See System Requirements on page 20 for a list of supported operating systems. Adaptec Storage Manager includes the Java
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    :\netware\manager\install where xx is the product CD, yy is the version number, and zz is the release number. For example: adptcd_v2_01 The installation program starts. 4 Follow the on-screen instructions to complete the installation. 5 Repeat these steps to install Adaptec Storage Manager on
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    (like a regular software application), or in a browser window (such as Microsoft Internet Explorer). Note: Normally, you only need to run Adaptec Storage Manager in a browser window if you're working on a computer that isn't part of your storage space (does not have a controller installed). If the
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    system is powered on. To verify that the agent is running: 1 Open the Windows Control Panel. 2 Double-click Administrative Tools, then double-click Services. 3 In the list of services, check that the Adaptec Storage Manager agent is installed and running. If it's not, you can choose to restart it
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    Getting Started Step 2: Installing and Starting Adaptec Storage Manager ● 28 Starting the Agent on Linux On systems running Linux, the Adaptec Storage Manager agent starts automatically when the system is powered on. To verify that the agent is running: 1 Open a shell window. 2 Enter this command:
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    Getting Started Step 2: Installing and Starting Adaptec Storage Manager ● 29 User Level Logging in as a User partially restricts your access to the storage space, as described in this table. Users can... User's can't... Rescan controllers Create logical drives Save activity logs Modify
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    . Note: The group must reside within the same NDS tree as the server running the Adaptec Storage Manager agent. 2 Install Adaptec Storage Manager (see page 25). 3 Restrict authentication to the new group by adding this entry to the SYS:\RAIDMAN\RaidAgent.pps file: agent.group.NetWareStorageAdmin
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    window and its features, see page 33. D Install your operating system (and controller device drivers, if appropriate). D Install Adaptec Storage Manager as a software application (see page 22). D Continue to build, customize, and manage your storage space as described in the rest of this Guide
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    set up to boot from a CD. Check the system BIOS to see if the CD drive is listed first in the boot order. For more information, refer to your computer's documentation. To run Adaptec Storage Manager in bootable-CD mode: 1 Insert the RAID installation CD into your CD drive, then restart your computer
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    Exploring Adaptec Storage Manager 3 In this chapter... Navigating the Main Window 34 Using Enterprise View...34 Using Physical Devices View 35 Using Logical Devices View 35 Revealing More Disk Drive Information 36 Checking System Status ...37 Working in Adaptec Storage Manager 38 Getting
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    3: Exploring Adaptec Storage Manager ● 34 Navigating the Main Window The main window of Adaptec Storage Manager has three main Controller 1 and the logical drives created with those disk drives appear in the Physical and Logical Devices Views. You can perform most tasks by selecting a controller
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    Adaptec Storage Manager ● 35 Using Physical Devices View When you select a controller in the Enterprise View, information about the physical disk drives connected to that controller appear in the Physical Devices View. Controller logical drive shown at right has RAID 1. Logical drives protected by
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    Getting Started Step 3: Exploring Adaptec Storage Manager ● 36 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. Three disk drives (plus one hot spare) comprise the selected RAID 5 logical drive. You can also click on any disk drive to see which (if
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    provides at-a-glance information about a selected controller. The status icon indicates if a controller is in a normal state or if a problem has been detected The tree path displays the location of the selected object within Adaptec Storage Manager The Event Viewer provides status information and
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    main window. For instance, managed systems, disk drives, and hot spares each have specialized Actions menus. Getting Help Adaptec Storage Manager online Help includes conceptual information, glossary definitions, and descriptions of on-screen menus and items, in addition to step-by-step instructions
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    the Easy Way 40 Custom Configuration (Advanced 42 Building a RAID Volume ...46 RAID Controller Support ...48 Managing Your Storage Space 49 Once you have logged in to Adaptec Storage Manager, you can begin to build your storage space by creating logical drives. (For more information, see
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    advanced settings manually. Use the custom method when you want to create specific logical drives with any or all available disk drives. For instructions, see page 42. Express Configuration: Building the Easy Way When you use express configuration, Adaptec Storage Manager automatically creates
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    the wizard opens, select Express configuration..., then click Next. 4 Review the information that is displayed. In this example, Adaptec Storage Manager has used three equal-sized disk drives to automatically create one logical drive with RAID 5 and a hot spare. To specify a size for the logical
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    operating system documentation for more information. Next Steps If you have installed Adaptec RAID controllers on more than one computer, to continue building your storage space: ● From each computer, log in to Adaptec Storage Manager and repeat Steps 1 to 7 to create logical drives. ● From your
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    Started Step 4: Building Your Storage Space ● 43 3 When the wizard opens, select Custom configuration..., then click Next. 4 Select a RAID level. The most common RAID levels are listed first; advanced RAID levels are available by clicking Advanced settings. Note: To build a RAID Volume, see page 46
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    figure. By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for the logical drive, see the second bullet below). Number of disk drives required ● To create a hot spare-Control-click on an
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    you want to create on the controller. 9 Click Next, then review the logical drive settings. This example shows two logical drives with RAID 5 are ready to be created then click Yes. Adaptec Storage Manager builds the logical drive(s). The configuration is saved on the Adaptec controller and on the
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    , Including More Systems in Your Storage Space. Including More Systems in Your Storage Space If you have installed Adaptec RAID controllers on more than one computer, to continue building your storage space: ● From each individual computer, log in to Adaptec Storage Manager and repeat Steps 1 to 12
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    , then click Next. 5 In the Logical Devices panel, select the logical drives you want to use in the RAID Volume. Adaptec Storage Manager prompts you to select the correct number of logical drives. Number of disk drives required 6 Modify the Advanced Settings, if required. (See Fine-tuning Logical
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    . RAID Controller Support The maximum number of RAID controllers supported by Adaptec Storage Manager varies, depending on your computer's operating system: ● Windows-up to 16 Adaptec RAID controllers ● Linux-up to 12 Adaptec RAID controllers ● NetWare-up to 16 Adaptec RAID controllers Note
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    of this Guide: ● Chapter 6, Managing Logical Drives and Hot Spares ● Chapter 7, Protecting Your Data ● Chapter 8, Monitoring Your Storage Space ● Chapter 9, Managing Tasks ● Chapter 10, Working with Display Groups ● Chapter 11, Managing Controllers and Disk Drives ● Chapter 12, Solving Problems To
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    and Changing Views 54 Customizing the Adaptec Storage Manager Agent 56 You can customize Adaptec Storage Manager to make managing your storage space easier and more effective: ● Log in to other systems on your network to view and manage all your controllers, disk drives, and logical drives from
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    . Once you have logged in to a remote system, it is automatically included in the Enterprise View each time you start Adaptec Storage Manager from the local system. You can work with its controllers, disk drives, and logical drives as if they were part of your local system. You must log in with the
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    remote system, you can remove it from the Enterprise View of Adaptec Storage Manager. Removing a remote system does not cause it to fail. To remove a remote system: 1 In the menu bar of the main window, select Remote, select Remove managed system, then click the system you want to remove. The Remove
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    Getting Started Step 5: Customizing Adaptec Storage Manager ● 53 Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective. Systems in a display group appear together in the Enterprise View under the
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    Changing Views You can customize Adaptec Storage Manager by: ● Sorting the systems in the Enterprise View (see the following section). ● Selecting the standard unit of measure shown for disk drives (see page 55). ● Excluding the tool bar or status bar from the main window, or turning off the Tool
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    OK. Setting the Standard Unit of Measure You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB Changing the Main Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on
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    operating system event logging on a system: 1 Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. (See Step 1 on page 57.) 2 Deselect Save events in OS event log. 3 Click Save changes
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    change alarm settings on a system: 1 Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. 2 Edit the alarm settings as required. (Select or deselect Sound alarm; change the alarm interval
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    . To change the agent base port number: 1 Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. (See Step 1 on page 57.) 2 Enter a new agent system base port number. 3 Click Save changes
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    Part II: Using Adaptec Storage Manager Managing Logical Drives and Hot Spares Protecting Your Data Monitoring Your Storage Space Managing Tasks Working with Display Groups Managing Controllers and Disk Drives Solving Problems Configuring SNMP Support
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    Drive 70 Changing the RAID Level of a Logical Drive 72 Deleting a Logical Drive...73 Working with Hot Spares...74 This chapter explains how to manage logical drives and hot spares associated with Adaptec RAID controllers. To create a logical drive, see Building Your Storage Space on page 39
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    Chapter 6: Managing Logical Drives and Hot Spares ● 61 Understanding Logical Drives A RAID 1 Logical Drive Three Disk Drives (500 MB Each) 250 MB 250 MB One RAID 5 Logical Drive 250 MB 250 MB Available 250 MB Space 250 MB 250 MB 250 MB 250 MB 250 MB Appears to Operating System as one 250 MB
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    must be less than or equal to the maximum size. 4 Click Next. 5 Review the logical drive settings, click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical drives. If the disk drives you used to create
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    Chapter 6: Managing Logical Drives and Hot Spares ● 63 Including Different-sized of different sizes, follow the instructions in Building Your Storage Space on page 39. When the logical drive is created, it appears similar to the example in the next figure, where a RAID 5 logical drive includes two
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    ) are used to create a RAID 1 logical drive. Free segments and available disk drives are blue 3 Click Next. 4 Review the logical drive settings. 5 Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical
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    the Advanced settings described in this section. (Not all options are available for all controllers or all RAID levels.) Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only advanced users should change the settings described in this section. To
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    -back) when protected by battery-The controller sends confirmation to the operating system that the data was received, then writes the data to a disk drive. Use this setting if you are using a battery-backup cache and performance is more important than data protection. Note: (RAID 10, 50, and 60
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    : ● Automatic verification-If your controller supports build initialization, Adaptec Storage Manager automatically verifies all new redundant logical drives. No manual verification is required. To see if your controller supports build initialization, right-click the controller in the Enterprise View
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    and Fixing a Logical Drive Note: To verify a logical drive without fixing it, see page 69. While Adaptec Storage Manager verifies and fixes a logical drive, you can't complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as
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    to Monitor Status on page 83). You can now continue working on the controller. Enabling/Disabling Background Consistency Check If your controller supports background consistency check, Adaptec Storage Manager continually and automatically checks your logical drives once they're in use. (To
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    Chapter 6: Managing Logical Drives and Hot Spares ● 70 Increasing the Capacity of a Logical Drive You can add more disk drive space to a logical drive to increase its capacity (or expand it). Note: The maximum size of a logical drive varies by controller. Refer to your controller's documentation for
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    Managing Logical See Fine-tuning Logical Drives on page 65.) 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back. Note see page 99.) Extending a Partition on a Logical Drive (Windows 2003, Windows XP, and Windows 2000 only) If you have expanded a logical drive, you can
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    added to or removed from the logical drive. Adaptec Storage Manager won't allow you to continue unless you have the right number of disk drives available. To change the RAID level of a logical drive: 1 In the Enterprise View, click the controller associated with the logical drive. 2 In the Logical
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    Managing Logical Drives and Hot Spares ● 73 6 Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 65.) 7 Click Next. 8 Review on the logical drive. 1 In the Enterprise View, click on the controller associated with the logical drive. 2 In the Logical Devices View, click
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    Chapter 6: Managing Logical Drives and will protect any logical drive on the controller (except RAID 0 logical drives). You can designate a global hot spare before help solving the problem.) Hot spare Any other logical drives created on the controller will automatically be protected by that global hot
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    Managing Logical Drives and Hot Spares ● 75 Assigning a Dedicated Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. To assign a dedicated hot spare: 1 In the Enterprise View, click the controller help solving the problem.) Hot spare 4 To use the same dedicated hot spare
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    Managing Create at least one logical drive on the same controller ● Designate larger disk drive as hot spare same any logical drives were built controller Hot spare has been built into hot spare: 1 In the Enterprise View, click the controller associated with the hot spare. 2 In the Physical
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    Protecting Your Data 7 In this chapter... Creating a Snapshot ...78 Enabling Copyback ...79 This chapter describes two additional methods of protecting the data on your storage space, snapshot and copyback.
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    same controller. ● The source and target logical drives may have the same or different RAID levels. ● You can create up to four snapshots on each controller. is created on the target logical drive. The snapshot appears in Adaptec Storage Manager with a camera icon beside it, as shown at right. 3
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    When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager. To delete a snapshot: 1 In the Logical Devices View, right-click is enabled, data is moved back to its original location once the controller detects that the failed drive has been replaced. Once the data is copied
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    Storage Space 81 What Do the Status Icons Mean 82 Using Event Notifications to Monitor Status 83 Broadcasting Event Alerts to Users 95 Silencing and Testing the Audible Alarm 96 Viewing Component Properties 97 This chapter describes how Adaptec Storage Manager helps you monitor your storage
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    , warning, and error) appear in the Event Viewer and in the main Adaptec Storage Manager window to help you quickly identify problems. (See page 82.) ● Notification Manager and Email Notification Manager-Notification utilities help you monitor these activities on local and remote systems (see
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    1 In the menu bar of the main Adaptec Storage Manager window, click Actions, select Agent actions, then state; a disk drive is being rebuilt. Error A controller has failed; a logical drive has failed; a hot that helps you identify the source of a problem when it occurs. See Identifying a Failed or
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    logged notifications, can help you monitor activity on your entire storage space from a single local station, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager agent only. Logged notifications include status information and identify which
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    Chapter 8: Monitoring Your Storage Space ● 84 2 In the Adaptec Storage Manager tool bar, click Configure, select the system you want, then click Notifications. The Notification Manager opens on the Notifications tab of a new window. The local system is automatically included on the Notification List
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    a test event was received. Test event If the test fails: a Ensure that the receiving system is powered on and running Adaptec Storage Manager. b Open the receiving system's System Properties window (see Step 3 on page 86) and double-check the TCP/IP address and port number. c Try sending the test
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    Chapter 8: Monitoring Your Storage Space ● 86 Managing the Event Notification List This section describes how to manage systems in the Notification List: ● Notification Manager. (See page 83.) 2 In the Notification List, click on the system you want to modify. 3 In the System Properties window,
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    to appearing in the Notification Log, notifications are saved in a log file named raidnot.log, which can be found in the top-level Adaptec Storage Manager folder. The raidnot.log file has a maximum capacity of 200 kilobytes (KBs). When the capacity is exceeded, old events are copied into a file
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    Your Storage Space ● 88 Clearing the Notification Log To make it easier to monitor recent events, you can clear the Notification Log. Note: Clearing the Notification Log doesn't erase the existing raidnot.log file (see page 87). To clear the Notification Log: 1 Open the Notification Manager. (See
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    storage space from any location, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager click Email Notifications. The Email Notification Manager opens on the Email Notifications tab of a new window. Email Notifications Tab Email List Email Log
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    Chapter 8: Monitoring Your Storage Space ● 90 Entering the SMTP Server Settings The first time you are opening the Email Notification Manager, the SMTP Server Settings window opens automatically. In the SMTP Server Settings window: 1 Enter the address of your SMTP server. 2 Enter the "From" address
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    8: Monitoring Your Storage Space ● 91 7 Click Cancel to close the Add Email Recipient window. The email recipients 8 Close the Email Notifications window when you're done. Note: You can access other utilities in this window, such as the Task Manager (see Chapter 9, Managing Tasks), by clicking their
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    Chapter 8: Monitoring Your Storage Space ● 92 Managing the Email List This section describes how to: ● Add an sent to that email address. To remove a recipient from the Email List: 1 Open the Email Notification Manager. (See page 89.) 2 Click on the recipient you want to remove. 3 In the tool bar
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    to appearing in the Email Log, event notifications are saved in a log file named raidsmtp.log, which can be found in the top-level Adaptec Storage Manager folder. The raidsmtp.log file has a maximum capacity of 200 KB. When the capacity is exceeded, old events are copied into a file named raidsmtp
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    will appear in email notifications To modify the Email Notification Manager settings: 1 Open the Email Notification Manager. (See page 89.) 2 In the menu bar, select Actions, then click SMTP server settings. The SMTP Server Settings window opens. 3 Enter the address of your SMTP server. 4 Enter the
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    a monitor. Event alerts signal everyone working on the storage space that a system requires technical assistance. When you set Adaptec Storage Manager to broadcast event alerts, all logged-in users receive messages about all types of events. In Windows, these alerts appear as pop-up messages; in all
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    Storage Space ● 96 The Adaptec Storage Manager Agent General Settings window opens for that system. 2 Select Broadcast events to logged-in users, then click Save changes. 3 Restart Adaptec Storage Manager page 97). ● Disable the alarm for a selected controller (see page 97). Testing the Alarm To test
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    alarm on your local system while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling a Controller's Alarm You can disable the alarm for a selected controller, if required. ! Caution: If you disable the alarm, no
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    Tasks 9 In this chapter... Scheduling a Task ...99 Opening the Task Manager 100 Monitoring Tasks...101 Modifying a Task ...102 Deleting a Task...103 Disabling the Task Manager 103 Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times
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    storage space. If a task must be performed regularly, you can schedule it to recur at preset times. You can schedule these Adaptec Storage Manager tasks: ● Expanding a logical drive ● Changing a logical drive's RAID Click Schedule. The schedule window opens. (The window you see may be different
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    scheduled tasks associated with that local or remote system only. To open the Task Manager, in the tool bar, click Configure, select the system you want, then click Tasks. The Task Manager opens on the Tasks tab of a new window. The Tasks tab has two main panels, as shown in this figure: Tasks
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    error, double-click the task in the Task List to open the Task Properties window.) Checking Past Tasks and Events in the Event Log The Event Log displays detailed information about the Task Manager itself, such as when scheduled events were modified, deleted, or completed successfully. By default
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    window, make the required changes, then click OK. The task and Task List are updated with the new information. What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager misses its start time, it must be rescheduled. For instructions, see Modifying a Task. If a recurring task
  • Adaptec 4800SAS | User Guide - Page 103
    , then click Disable Task Scheduler. The Task Manager is disabled. The Tasks tab (shown at right) shows the red 'disabled' icon. Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will
  • Adaptec 4800SAS | User Guide - Page 104
    , repeat the steps in Disabling the Task Manager on page 103, selecting Enable Task Scheduler during Step 2. Scheduled tasks that have missed their start times must be rescheduled if you want them to run. See Modifying a Task on page 102 for instructions. Scheduled tasks that did not miss their
  • Adaptec 4800SAS | User Guide - Page 105
    Moving a System from One Display Group to Another 107 Renaming a Display Group 107 Deleting a Display Group...108 This chapter describes how to work with and manage display groups in Adaptec Storage Manager. To create display groups, see Creating Display Groups on page 53.
  • Adaptec 4800SAS | User Guide - Page 106
    Display Groups ● 106 Adding a System to a Display Group As your storage space grows and changes, you can add new systems to your display systems within a display group, you can open the display group Properties window. To view display group status, right-click on the system in the Enterprise View
  • Adaptec 4800SAS | User Guide - Page 107
    click the name of the display group you want. The system moves to its new display group. Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names. To rename a display group: 1 In the Enterprise View, right-click on
  • Adaptec 4800SAS | User Guide - Page 108
    Chapter 10: Working with Display Groups ● 108 Deleting a Display Group If required, you can delete a display group. When you delete the display group, the systems that belonged to it are listed at the top of the Enterprise View, above any remaining display groups. To delete a display group: 1 In the
  • Adaptec 4800SAS | User Guide - Page 109
    New Controllers 110 Viewing Controller Properties 111 Saving Your Controller Configuration 111 Updating Controller BIOS and Firmware 112 Setting a Disk Drive to 'Failed 113 Replacing Disk Drives in a Logical Drive 114 This chapter describes how to manage the RAID controllers in your storage
  • Adaptec 4800SAS | User Guide - Page 110
    in to Adaptec Storage Manager, it searches for new controllers in your storage space. If it detects a new controller, you are prompted to register it. To stay informed about Adaptec products and special offers, register your controllers by clicking Register Now. Follow the on-screen instructions to
  • Adaptec 4800SAS | User Guide - Page 111
    right corner to close the window. Saving Your Controller Configuration If you require a record of your controller configurations, you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system: ● Controllers ● Disk drives ● Disk drives used
  • Adaptec 4800SAS | User Guide - Page 112
    Note: This task is recommended for advanced users only. Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space. The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems
  • Adaptec 4800SAS | User Guide - Page 113
    Chapter 11: Managing Controllers and Disk Drives ● 113 6 Select the controllers you want to update, then click Next. 7 Review the update summary, then click Apply. 8 When prompted, click Yes to begin the update. ! Caution: Do not power down the controller(s) during the update. 9 When the update is
  • Adaptec 4800SAS | User Guide - Page 114
    Chapter 11: Managing Controllers and Disk Drives ● 114 Replacing Disk Drives in a Logical Drive You can replace one or more disk Repeat Steps 1 to 4 for all the disk drives you want to replace. For information about solving disk drive problems, see Recovering from a Disk Drive Failure on page 116.
  • Adaptec 4800SAS | User Guide - Page 115
    12 In this chapter... Troubleshooting Adaptec Storage Manager 116 Identifying a Failed or Failing Component 116 Recovering from a Disk Drive Failure 116 Rebuilding Logical Drives ...119 Solving Notification Problems 119 Creating an Archive File...119 Understanding Error and Warning Messages
  • Adaptec 4800SAS | User Guide - Page 116
    Chapter 12: Solving Problems ● 116 Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: ● Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want. (See
  • Adaptec 4800SAS | User Guide - Page 117
    Problems drive fails in the RAID 5 logical drive shown in Note: In this example, the color of the hot spare changed from controller fails to rebuild the logical drive, check that the cables, disk drives, and controllers are properly installed and connected. Then, if necessary, follow the instructions
  • Adaptec 4800SAS | User Guide - Page 118
    . See Selecting the Best RAID Level on page 136 for more information. Removing a Failed Disk Drive's Icon Note: You can only complete this task on disk drives that are not included in any logical drive. When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer
  • Adaptec 4800SAS | User Guide - Page 119
    address.) 3 Try sending the test message again. Creating an Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system. To create the archive file: 1 In the Enterprise View
  • Adaptec 4800SAS | User Guide - Page 120
    Problems ● 120 Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager logical drive access control list Could not battery Could not change the name of the specified array Could not change the BIOS-
  • Adaptec 4800SAS | User Guide - Page 121
    Problems the rebuild rate Could not change the SCSI transfer speed Could not change the Adaptec Storage Manager agent to establish communication with the local system Could not rescan for the specified controller Could not restart the specified controller Could not shut down the specified controller
  • Adaptec 4800SAS | User Guide - Page 122
    SCSI error Failed drive-SCSI bus parity error Failed drive-SCSI bus test error Failed drive-SCSI channel is not operational Failed drive-Unknown SCSI error Failed drive-Unknown disk drive on controller Failed drive-Unknown disk drive in cluster Failed drive-Unknown SAS 12: Solving Problems ● 122
  • Adaptec 4800SAS | User Guide - Page 123
    restore the configuration to the factory-default settings Could not move diskset Adaptec Storage Manager failed to start at specified port number Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N One or more of the selected disk drives failed to execute
  • Adaptec 4800SAS | User Guide - Page 124
    SetToSHotSpare SetWce SyncArray SyncLogDrive Chapter 12: Solving Problems ● 124 Explanation The user could not be specified snapshot Could not perform the bus rescan Could not send the Array Optimal command to the specified controller Could not set the specified SCSI initiator ID Could not
  • Adaptec 4800SAS | User Guide - Page 125
    UserAccounts VerifyArray VerifyFixHardDrive VerifyHardDrive VolumeInUse Chapter 12: Solving Problems ● 125 Explanation Could not write the logical drive target information Could not unblock the specified logical drive Could not unkill other controller Could not write the target user account list
  • Adaptec 4800SAS | User Guide - Page 126
    A In this appendix... Configuring SNMP Support on Windows 127 Configuring SNMP Support on Linux 128 Configuring SNMP Support on NetWare 128 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software. Adaptec Storage Manager supports SNMP "gets" and "traps
  • Adaptec 4800SAS | User Guide - Page 127
    SNMP support: 1 Run the Adaptec Storage Manager installation program (see page 22). 2 When prompted, select Yes, install SNMP support. 3 Follow the on-screen instructions to complete the installation, then restart your computer. 4 Open the Windows Computer Management tool, then select Services from
  • Adaptec 4800SAS | User Guide - Page 128
    interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org. To configure SNMP support: 1 Install Adaptec Storage Manager (see page 22). 2 Configure the UCD-SNMP master agent to be used with agentx
  • Adaptec 4800SAS | User Guide - Page 129
    Part III: Quick Reference Quick Answers to Common Questions... Buttons and Icons At-a-Glance Selecting the Best RAID Level
  • Adaptec 4800SAS | User Guide - Page 130
    this chapter... How do I...?...131 What's the difference between 132 This chapter provides quick references to frequently requested information about basic tasks and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Chapter 12, Solving Problems.
  • Adaptec 4800SAS | User Guide - Page 131
    click the controller you want, then click or Create logical device. Or, click either of the buttons shown at right. See Building Your Storage Space special feature key (sold separately). See page 19. Log out of Adaptec Storage Manager? In the Enterprise View, click on the local system. In the
  • Adaptec 4800SAS | User Guide - Page 132
    ? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The agent is like a service that keeps your storage
  • Adaptec 4800SAS | User Guide - Page 133
    in the Physical Devices View 134 Icons in the Logical Devices View 134 Buttons in the Physical/Logical Devices Views 135 Buttons on the Main Window Tool Bar 135 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager.
  • Adaptec 4800SAS | User Guide - Page 134
    Buttons and Icons At-a-Glance ● 134 Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare Hot spare with error (see page 76 for more information) Hot spare being built into
  • Adaptec 4800SAS | User Guide - Page 135
    page 37 ...page 74 ...page 39 ...page 73 ...page 36 Buttons on the Main Window Tool Bar Button Click to... ...add a remote system More on... ...page 51 ... controller, disk drive, or other component ...page 97 ...view the full Event log ...page 82 ...configure the Adaptec Storage Manager
  • Adaptec 4800SAS | User Guide - Page 136
    144 When you create logical drives in Adaptec Storage Manager, you can assign a RAID level to protect your data. Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support. This chapter provides a comparison of all the
  • Adaptec 4800SAS | User Guide - Page 137
    appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level RAID 0 RAID 1 RAID 1E RAID 10 RAID 5 RAID 5EE RAID 50 RAID 6 RAID 60 Spanned Volume RAID Volume Redundancy No Yes Yes Yes Yes
  • Adaptec 4800SAS | User Guide - Page 138
    not maintain redundant data, so they offer no data protection. However, compared to an equal-sized group of independent disks, a RAID 0 logical drive provides improved I/O performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, a logical
  • Adaptec 4800SAS | User Guide - Page 139
    one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks. However, capacity is only 50 percent of independent disk
  • Adaptec 4800SAS | User Guide - Page 140
    two or more equal-sized RAID 1 logical drives. Adaptec RAID controllers support a maximum number of 128 disk drives in a RAID 10 logical drive. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is
  • Adaptec 4800SAS | User Guide - Page 141
    and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that's used to re-create data if a disk drive fails. In RAID 5 logical drives, parity data (represented by Ps in the next figure) is striped
  • Adaptec 4800SAS | User Guide - Page 142
    't be shared with other logical disk drives. A distributed spare improves the speed at which the logical drive is rebuilt following a disk drive failure. A RAID 5EE logical drive protects your data and increases read and write speeds. However, capacity is reduced by two disk drives' worth of space
  • Adaptec 4800SAS | User Guide - Page 143
    RAID 5 logical drives. (For more information, see RAID 5 Logical Drives on page 141.) The parity data provides data protection, and striping improves performance. RAID . RAID 50 Logical Drive = 1000 GB plus Parity RAID 5 A Each RAID 5 Logical Drive has 500 GB Data Storage 250 GB Parity Data RAID 5
  • Adaptec 4800SAS | User Guide - Page 144
    for your data because they can recover from two simultaneous disk drive failures. However, the extra parity calculation slows performance (compared to RAID 5 logical drives). RAID 6 logical drives must be built from four or more disk drives, to a maximum of sixteen. Maximum stripe size depends
  • Adaptec 4800SAS | User Guide - Page 145
    check A controller function that continually and automatically verifies your logical drives once they're in use. bootable-CD mode A way of running Adaptec Storage Manager, where the application is not installed but is run directly from a CD. C cache A temporary, fast storage area that holds
  • Adaptec 4800SAS | User Guide - Page 146
    146 D DAS Direct-attached Storage. Data storage that is physically connected to a server. See also LAN, SAN. drive segment See segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. E Email Notification Manager A utility within Adaptec Storage Manager that emails
  • Adaptec 4800SAS | User Guide - Page 147
    that's being managed by Adaptec Storage Manager. MB MegaByte. Depending on context, 1,000,000 or 1,048,576 bytes. Also 1000 KB. mirroring Data protection that duplicates all data from one drive onto a second drive. See also RAID. N Notification Manager A utility within Adaptec Storage Manager that
  • Adaptec 4800SAS | User Guide - Page 148
    In Adaptec Storage Manager, all other computers in your storage space besides your local system are remote systems. 'Local' and 'remote' are relative terms. See also local system. ROM Update wizard A program that updates the BIOS and firmware codes on the controller. See also firmware. S SAN Storage
  • Adaptec 4800SAS | User Guide - Page 149
    T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a logical drive, for a time that's convenient. See also scheduled task, recurring task. TB TeraByte. Approximately one million-million bytes, or 1024 GB. TCP/IP Transmission Control
  • Adaptec 4800SAS | User Guide - Page 150
    fix 68 activity on storage space 81 Adaptec customer support 3 Adaptec Storage Manager Actions menu 38 agent 16 agent port number 58 beginning steps 16 bootable-CD mode 31 display options 54, 55 enhanced features 19 Event Viewer 81 feature keys 19 installing on Linux 24 installing on NetWare 25
  • Adaptec 4800SAS | User Guide - Page 151
    cards. See controllers CD mode. See bootable-CD mode Clear (initialize method) 67 components defined 13 viewing properties 97 Configuration event detail window 82 configuration. See building storage space Configure button 84 configuring (defined) 40 controller support 48 controllers 118 RAID 0
  • Adaptec 4800SAS | User Guide - Page 152
    Event Notification Manager Notification List notifications 83 main window 34 sources of events firmware 112 formatting logical drives 42 Full Size Capacity View 37 G global hot spares 74 glossary 145 Guest permissions 29 H hard disk, hard disk drive, hard drive. See disk drive HBAs. See controllers
  • Adaptec 4800SAS | User Guide - Page 153
    initialize priority 66 installation Linux 24 NetWare 25 Windows 22 Windows silent installation 23 INSTALLDIR 23 J jobs. See tasks L Linux controller support 48 installing Adaptec Storage Manager 24 SNMP support 128 starting Adaptec Storage Manager 27 starting agent 28 local systems 51 locked
  • Adaptec 4800SAS | User Guide - Page 154
    controller support 48 installing Adaptec Storage Manager 25 SNMP support 128 starting Adaptec Storage Manager 27 starting agent 28 non-RAID logical drives 138 Notification event detail window O online help 38 opening Adaptec Storage Manager Linux 27 NetWare 27 Windows 26 operating system event log
  • Adaptec 4800SAS | User Guide - Page 155
    78 Snapshot nobackup 78 SNMP 22 SNMP support Linux 128 NetWare 128 Windows 127 spares. See hot spares stand-alone application 26 standard unit of measure 55 starting Adaptec Storage Manager Linux 27 NetWare 27 Windows 26 startup port number 52 status controller properties 111 disk drives 35 display
  • Adaptec 4800SAS | User Guide - Page 156
    67 icon 69 manual verification 67 View buttons 36 Views Full Size Capacity 37 Relative Size Capacity 37 Text Description 36 W Windows controller support 48 installation 22 silent installation 23 SNMP support 127 starting Adaptec Storage Manager 26 starting agent 27 write cache battery-backup cache
  • Adaptec 4800SAS | User Guide - Page 157
    Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2005-2006 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: CDP-00030-01-A, Rev. B LB 03/06
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User’s Guide
Adaptec Storage Manager