Adaptec 2169400-R User Guide

Adaptec 2169400-R - 2420SA SATA II RAID SGL Controller Manual

Adaptec 2169400-R manual content summary:

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    Adaptec Storage Manager User's Guide for Internal RAID Storage
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    information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein
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    installing or using your Adaptec product, check this document first-you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you. Technical Support Identification (TSID) Number
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    on the Internet. You may not use the Software in a computer service business, including in time sharing applications. The Software contains trade secrets INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
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    gives its express consent, including an express waiver of the terms of this Agreement, in writing signed by an officer of Adaptec. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. This Agreement shall be governed by
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    is Organized 14 What You Need to Know Before You Begin 14 Terminology Used in this Guide 14 Part I:Getting Started Introduction to Adaptec Storage Manager Getting Started Checklist 17 About Adaptec Storage Manager 17 About the Adaptec Storage Manager Agent 17 Growing Your Storage Space with
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    Storage Manager from the CD 34 When to Choose Bootable-CD Mode 34 Getting Started in Bootable-CD Mode 35 Running Adaptec Storage Manager from the CD 35 Exploring Adaptec Storage Manager Navigating the Main Window 38 Using the Enterprise View 39 Using the Physical Devices View 40 Using the
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    a RAID Volume 54 RAID Controller Support 55 Managing Your Storage Space 56 Customizing Adaptec Storage Manager Logging In to Remote 64 Changing a System's Agent Base Port Number 64 Part II:Using Adaptec Storage Manager Managing Logical Drives and Hot Spares Understanding Logical Drives 67
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    Contents ● 9 Deleting a Logical Drive 80 Working with Hot Spares 81 Hot Spare Limitations 81 Dedicated Spare or Global Spare 81 Designating a Global Hot Spare 82 Assigning a Dedicated Hot Spare or Pool Hot Spare 83 What Do the Hot Spare Icons Mean 83 Removing or Deleting a Dedicated Hot Spare
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    Contents ● 10 Managing Tasks Scheduling a Task 110 Opening the Task Manager 111 Monitoring Tasks 112 Monitoring Upcoming Tasks in the Task List 112 Checking Past Tasks and Events in the Event Log 112 Modifying a Task 113 What if a task misses its start time 113 Deleting a Task 114 Disabling
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    Contents ● 11 Configuring SNMP Support Configuring SNMP Support on Windows 131 Configuring SNMP Support on Linux 132 Configuring SNMP Support on NetWare 132 Solving Problems Troubleshooting Adaptec Storage Manager 134 Identifying a Failed or Failing Component 134 Recovering from a Disk Drive
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    Contents ● 12 What's the difference between 149 Adaptec Storage Manager and the Agent 149 Internal RAID and External RAID branches of the Enterprise View?. 149 Event notifications, email notifications, and event alerts 149
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    and external RAID storage. This User's Guide describes how to install and use Adaptec Storage Manager to build and manage internal RAID storage-a RAID controller and disk drives which reside inside, or are directly attached to, the computer accessing them, similar to the basic configurations
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    Guide, see page 14.) ● Part II: Using Adaptec Storage Manager-Once your storage space is built, refer to this section for help growing, managing, monitoring, and troubleshooting to in this User's Guide are known to computer users by multiple names. In this User's Guide, this terminology is used:
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    I: Getting Started Step 1: Step 2: Step 3: Step 4: Step 5: Introduction to Adaptec Storage Manager (page 16) Installing and Starting Adaptec Storage Manager (page 22) Exploring Adaptec Storage Manager (page 37) Building Your Storage Space (page 45) Customizing Adaptec Storage Manager (page 57)
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    Storage Manager Agent 17 Growing Your Storage Space with Adaptec Storage Manager 18 Adding Enhanced Features ...20 System Requirements ...21 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent, explains the concept of a "storage space" and provides a checklist
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    Adaptec Storage Manager Agent When Adaptec Storage Manager is installed on a system, the Adaptec Storage Manager Agent is also installed automatically. The Agent is like a service therefore won't require the user interface described in this User's Guide), you can choose to run the Agent only on those
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    to build a RAID 5 logical drive. Internal Data and Customer Data RAID 5 Local System Server with RAID Controller and Disk Drives System running Adaptec Storage Manager An Advanced Storage Space This example shows how you can grow your storage space to meet the expanding requirements of your
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    Storage Manager RAID 5 Server with RAID controller and disk drives installed RAID 60 Server running Adaptec Storage Manager Agent RAI RAID 5EE 5E RAID 5EE Server running Adaptec Storage Manager Agent Storage enclosures with disk drives installed Note: You can add external RAID storage
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    a snapshot. For more information, see page 87. For the most up-to-date information about available upgrade features, refer to the Adaptec Web site at www.adaptec.com. Locked features-features which are unavailable without a key- have a padlock icon beside them, as shown in the example at right
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    pack ● Windows XP Professional ● Red Hat® Linux ● SUSE Linux Note: For the latest on Adaptec's support of Linux, or to download driver sources, visit www.adaptec.com. ● Novell® NetWare® 6.5 with current service pack ● SCO®: ● OpenServer® 6.0 ● UnixWare® 7.1.4 ● Solaris 10 with current update Note
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    Storage Manager 2 In this chapter... Installing Adaptec Storage Manager 23 Starting Adaptec Storage Manager 28 Starting the Adaptec Storage Manager Agent Only 30 Understanding Permission Levels 32 Logging Out of Adaptec Storage Manager 34 Running Adaptec Storage Manager from the CD 34
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    for a list of supported operating systems. Note: You need administrator or root privileges to install Adaptec Storage Manager. For details perform a silent installation, follow the instructions on page 24. To install Adaptec Storage Manager: 1 Insert the Adaptec Storage Manager Installation CD. The
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    the filter driver are installed. If necessary, you can use the REBOOT property to suppress this (see page 24). ● SNMPSupport-Installs SNMP support for Adaptec Storage Manager. If you specify the SNMPSupport value, the Manager value is also specified automatically. (See page 130 for more information
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    on systems running Linux. See System Requirements on page 21 for a list of supported operating systems. Adaptec Storage Manager includes the Java Runtime Environment (JRE). Note: If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this
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    for a list of supported operating systems. You need the latest Support Pack for your operating system so you can run the supported Java Virtual Machine ( . 4 Follow the on-screen instructions to complete the installation. 5 Repeat these steps to install Adaptec Storage Manager on every NetWare system
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    manually mount the CD using a command similar to the one shown below. Refer to your operating system documentation for detailed instructions.) mount -F hsfs -o ro/dev/dsk/c1t0d0s2/mnt 2 Install Adaptec User's Guide on the Adaptec Storage Manager Installation CD. 5 To use Adaptec Storage Manager
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    Storage Manager Note: You need root privileges to run Adaptec Storage Manager. To start Adaptec Storage Manager, follow the instructions for your operating system. To start the Adaptec Storage Manager Agent only, see page 30. ● To start on Windows, see the following section. ● To start on Linux
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    click Connect. Note: Each user name has a permission level associated with it. See Understanding Permission Levels on page 32 for more information. Starting Adaptec Storage Manager on NetWare To start Adaptec Storage Manager on the NetWare operating system, type the LOAD RAIDMAN command. Starting
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    see About the Adaptec Storage Manager Agent on page 17. To start the Adaptec Storage Manager Agent only, follow the instructions for your Double-click Administrative Tools, then double-click Services. 3 In the list of services, check that the Adaptec Storage Manager Agent is installed and running.
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    console, type: LOAD RaidAgnt 2 Press Enter. 3 Manage and monitor the system by logging into it as a remote system (see page 58). The Adaptec Storage Manager Agent's default settings are suitable for most storage spaces. To customize the settings for your specific requirements, see page 62. Starting
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    operating system, you also have Administrator permissions in Adaptec Storage Manager. Note: NetWare users only-See Configuring systems and view their properties windows, view event logs, save configuration files and support archives, and browse the online Help. You cannot make any changes to the
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    the Admin user account, which must be defined within the NetWare Bindery context of the server running the Adaptec Storage Manager Agent. ● User Access-Granted to all Bindery and NetWare Directory Services (NDS) user accounts. For NDS users, the user account must reside within the same tree as the
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    an alternative to running it as an installed software application. Most of the features and functions described in this User's Guide are not available when you are running Adaptec Storage Manager from the CD. Bootable-CD mode is only for configuring your controller before you install an operating
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    Manager as a software application (see page 23). D Continue to build, customize, and manage your storage space as described in the rest of this User's Guide. Running Adaptec Storage Manager from the CD Note: Before you begin, ensure that your system is set up to boot from a CD. Check the system BIOS
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    Getting Started Step 2: Installing and Starting Adaptec Storage Manager ● 36 5 Click Create. The Configuration wizard opens. 6 Continue with Building Your Storage Space on page 45.
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    Getting 5 Started 4 3 2 1 STEP Exploring Adaptec Storage Manager 3 In this chapter... Navigating the Main 41 Revealing More Disk Drive Information 42 Checking System Status ...43 Working in Adaptec Storage Manager 44 Getting Help ...44 Before you build your storage space, familiarize yourself
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    Storage Manager ● 38 Navigating the Main Window The main window of Adaptec Storage Manager has three main panels, or views, in addition to the other features shown in this figure. Enterprise View Physical Devices View Logical Devices
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    main branches-the Internal RAID branch, and the External RAID branch. The External RAID branch is not covered in this User's Guide-refer to the Adaptec Web site at www.adaptec.com for more information. Under Internal RAID, the Enterprise View lists the local system (the system you're working on) and
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    Getting Started Step 3: Exploring Adaptec Storage Manager ● 40 Using the Physical Devices View When you select a controller in the Enterprise View, information about the physical disk drives and enclosures connected
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    Getting Started Step 3: Exploring Adaptec Storage Manager ● 41 Using the Logical Devices View When you select a controller in the Enterprise View, information about the logical drives and arrays associated with
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    View, or if you are managing disk drives in an enclosure, in Enclosure View. Enclosure View button Note: Not all enclosures are supported by Adaptec Storage Manager. Unsupported enclosures do not appear in Enclosure View. Click the expand arrow to see basic disk drive information. Text Description
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    disk drives. Relative Size Capacity View button Checking System Status Adaptec Storage Manager includes an Event Viewer for at-a-glance system trail, or rapid fault isolation, that helps you identify the source of a problem when it occurs. See Identifying a Failed or Failing Component on page 134 for
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    User's Guide are explained mainly using menu bar options. About the Actions Menu Most of the main tasks in Adaptec Storage Adaptec Storage Manager online Help includes conceptual information, glossary definitions, and descriptions of on-screen menus and items, in addition to step-by-step instructions
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    Configuration: Building the Easy Way 46 Custom Configuration (Advanced 49 Building a RAID Volume ...54 RAID Controller Support ...55 Managing Your Storage Space 56 Once you have logged in to Adaptec Storage Manager, you can begin to build your storage space by creating logical drives. (For more
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    set RAID levels, determine logical drive size, and configure advanced settings manually. Use the custom method when you want to create specific logical drives with any or all available disk drives. For instructions, see page 49. Note: Adaptec recommends that you not combine SAS and SATA disk drives
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    , select Express configuration..., then click Next. 4 Review the information that is displayed. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination
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    drive(s), indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives. A magnifying glass means that a logical drive is being built. It disappears once the logical drive has been
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    space: ● From each individual system, log in to Adaptec Storage Manager and repeat Steps 1 to 7 to Support on page 55 for more information. To continue, see Managing Your Storage Space on page 56. Custom Configuration (Advanced) Custom configuration helps you build your storage space manually
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    Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives. Adaptec Storage Manager prompts you to select the correct number of disk drives. For example, this figure illustrates disk drives installed in a system. Create Global Hot
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    Space ● 51 This figure illustrates disk drives installed in two enclosures. Number of disk drives required Create Global Hot Spare button By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom
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    Getting Started Step 4: Building Your Storage Space ● 52 10 If you have no other available disk drives, skip to Step 12. If you have available disk drives and want to create additional logical drives, click Add logical device to open a new tab in the wizard. Tab for second logical drive 11 Repeat
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    icon in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives. A magnifying glass means that a space. The maximum number of supported RAID controllers varies depending on your operating system. See RAID Controller Support on page 55 for more
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    beginning of this section, and wait for them to build and initialize. For instructions, see Express Configuration: Building the Easy Way on page 46 or Custom Configuration want to use in the RAID Volume. Adaptec Storage Manager prompts you to select the correct number of logical drives. Number
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    drives with a single RAID Volume in the Logical Devices View. 9 Partition and format your RAID Volume. See page 48 for more information. RAID Controller Support The maximum number of RAID controllers supported by Adaptec Storage Manager varies, depending on your operating system: ● Windows-Up to 16
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    ● Managing Controllers, Disk Drives, and Enclosures on page 120 ● Solving Problems on page 133 To find the most commonly asked-about information, see Quick Answers to Common Questions... on page 146. For help identifying features of Adaptec Storage Manager, see Buttons and Icons At-a-Glance on page
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    chapter... Logging In to Remote Systems 58 Creating Display Groups...60 Setting Preferences and Changing Views 61 Customizing the Adaptec Storage Manager Agent 62 You can customize Adaptec Storage Manager to make managing your storage space easier and more effective: ● Log in to other systems on
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    to a remote system, you add that system to the Enterprise View of Adaptec Storage Manager, as shown in this example. Local System Remote System Once it is automatically included in the Enterprise View each time you start Adaptec Storage Manager from the local system. You can work with its
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    Space on page 45. Removing a Remote System If you no longer want to monitor a remote system, you can remove it from the Enterprise View of Adaptec Storage Manager. Removing a remote system does not cause it to fail. To remove a remote system: 1 In the menu bar of the main window, select Remote
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    Getting Started Step 5: Customizing Adaptec Storage Manager ● 60 Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and
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    bar from the main window, or turning off the Tool Tips (see page 62). Sorting Systems in the Enterprise View You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically. By default, systems are listed in alphabetical order. The local system always
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    Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB), or terabytes (TB). You can choose the Auto-select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size. This option allows different disk drives to be shown in
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    operating system event logging on a system: 1 In the Enterprise View, select the system. 2 Click the Configure button, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for the system you selected. 3 In the Save events in OS log drop-down menu, select the
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    the Enterprise View, select the system. 2 Click the Configure button, then click General Settings (see the figure in Step 2 on page 63). The Adaptec Storage Manager Agent General Settings window opens for the system you selected. 3 Edit the alarm settings as required. (Select or deselect Sound alarm
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    Part II: Using Adaptec Storage Manager Chapter 6: Managing Logical Drives and Hot Spares (page 66) Chapter 7: Protecting Your Data (page ) Chapter 11: Managing Controllers, Disk Drives, and Enclosures (page 120) Chapter 12: Configuring SNMP Support (page 130) Chapter 13: Solving Problems (page 133)
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    a Logical Drive 79 Deleting a Logical Drive...80 Working with Hot Spares...81 This chapter explains how to manage logical drives and hot spares associated with Adaptec RAID controllers. To create a logical drive, see Building Your Storage Space on page 45.
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    Chapter 6: Managing Logical Drives and Hot Spares ● 67 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or
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    and Hot Spares ● 68 Creating Logical Drives For basic instructions for creating logical drives, see Building Your Storage Space Setting the Size of a Logical Drive As described in Step 6 on page 50, Adaptec Storage Manager automatically sets the size of a new logical drive to maximize the capacity of
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    disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives. To create a logical drive with disk drives of different sizes, follow the instructions in Building Your Storage Space on page
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    disk drives and/or free disk drive segments you want to use in the logical drive. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA
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    a Logical Drive's Advanced Settings Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only of Advanced settings. If you are creating a new logical drive, follow the instructions in Step 6 on page 50. If you are modifying an existing logical drive
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    Chapter 6: Managing Logical Drives and Hot Spares ● 72 2 Modify the available settings as required for your logical drive (not all options are available for all controllers or all RAID levels): ● Logical drive size (see page 68) ● Stripe size (see the following section) ● Write cache (see further
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    from the primary drive to the mirror drive; for RAID 5 logical drives, parity is computed and written. Build is the default setting for most logical drives (see Quick method below). Adaptec Storage Manager performs build initializations in the background; you can use the logical drive immediately
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    drive, Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems. ( ● Manual verification-If your controller doesn't support build support background consistency check, Adaptec highly recommends that you verify your logical drives weekly, following the instructions
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    Drives and Hot Spares ● 75 Verifying and Fixing a Logical Drive Note: To verify a logical drive without fixing it, see page 76. While Adaptec Storage Manager verifies and fixes a logical drive, you can't complete any other tasks on the controller. Because the verification can take a long time
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    on page 93). You can now continue working on the controller. Enabling/Disabling Background Consistency Check If your controller supports background consistency check, Adaptec Storage Manager continually and automatically checks your logical drives once they're in use. (To see if your controller
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    on the disk drive(s) or disk drive segments you want to add to the logical drive. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA
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    you have expanded a logical drive, you can extend the partition on that logical drive to use the newly added space. Refer to your operating system instructions for more information.
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    157 for more information. Changing the RAID level normally requires one or more disk drives to be added to or removed from the logical drive. Adaptec Storage Manager won't allow you to continue unless you have the right number of disk drives available. To change the RAID level of a logical drive
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    Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives. Adaptec Storage Manager prompts you to select the correct number of disk drives. Number of disk drives required If you want to remove a specific disk drive
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    is already part of a logical drive. ● You should select a disk drive that is at least as big as the largest disk drive it might replace. ● Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising SATA disk drives, or a SATA hot spare for a logical drive comprising SAS
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    's designated as a hot spare. (A yellow plus sign indicates an error. See What Do the Hot Spare Icons Mean? on page 83 for help solving the problem.) Hot spare Any other logical drives created on the controller will automatically be protected by that global hot spare.
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    as a dedicated hot spare. (A yellow plus sign indicates an error. See What Do the Hot Spare Icons Mean? on page 83 for help solving the problem.) Hot spare 4 To use the same dedicated hot spare to protect another logical drive (create a pool hot spare), repeat Step 2 and Step 3. What Do the
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    Chapter 6: Managing Logical Drives and Hot Spares ● 84 Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to: ● Make disk drive space available for another logical drive. ● Make a dedicated hot spare into a
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    Chapter 6: Managing Logical Drives and Hot Spares ● 85 3 In the menu bar, select Actions, then click Delete hot-spare drive. The hot spare is deleted and the disk drive becomes available for other uses in your storage space.
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    the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 5EE, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include two additional methods of protecting the data on your storage space. This chapter describes how to use snapshot
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    feature; if the snapshot feature is locked, see Adding Enhanced Features on page 20 for information on purchasing a feature key. Snapshots are only supported on Windows and Linux operating systems. A snapshot is a frozen image of a logical drive at a particular point in time. You can copy the data
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    drive (in this example, Device 3). Note: Only logical drives that can support the snapshot are listed. 3 Click Yes to create the snapshot. The snapshot . The snapshot is created on the target logical drive, which now appears in Adaptec Storage Manager with a camera icon beside it, as shown above. 4 Use an
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    Chapter 7: Protecting Your Data ● 89 Deleting a Snapshot When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager. To delete a snapshot: 1 In the Logical Devices View, right-click the snapshot you want to delete. 2 Click Remove snapshot. 3 Click Yes to delete
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    to Monitor Status 93 Broadcasting Event Alerts to Users 105 Managing Enclosure Status 106 Silencing and Testing the Audible Alarm 107 This chapter describes how Adaptec Storage Manager helps you monitor your storage space.
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    Icons-Three basic icons (information, warning, and error) appear in the Event Viewer and in the main Adaptec Storage Manager window to help you quickly identify problems. (See page 92.) ● Notification Manager and Email Notification Manager-Notification utilities help you monitor these activities on
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    that the log was cleared. What Do the Status Icons Mean? Adaptec Storage Manager indicates event status with icons. This table lists the three , or rapid fault isolation, that helps you identify the source of a problem when it occurs. See Identifying a Failed or Failing Component on page 134
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    on your entire storage space from a single local station, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only. Logged notifications include status information and identify which system (or source) an event occurred on. For instance
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    Chapter 8: Monitoring Your Storage Space ● 94 2 In the Adaptec Storage Manager tool bar, click Configure, select the system you want, then click Notifications. The Notification Manager opens on the Notifications tab of a new window.
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    the columns by clicking and dragging the column heads. You can specify which levels of events are sent to individual systems by following the instructions in Modifying a System's Address, Host Name, or Notification Level on page 96. 4 Close the Notifications window when you're done. Note: You can
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    Chapter 8: Monitoring Your Storage Space ● 96 If the test fails: a Ensure that the receiving system is powered on and running Adaptec Storage Manager. b Open the receiving system's System Properties window (see Step 3 on page 96) and double-check the TCP/IP address and port number. c Try
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    Chapter 8: Monitoring Your Storage Space ● 97 3 In the tool bar, click Delete system. 4 Click Yes to confirm the deletion. The system is removed from the Notification List. Monitoring and Managing the Notification Log The Notification Log displays status information and messages about the
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    Chapter 8: Monitoring Your Storage Space ● 98 Clearing the Notification Log To make it easier to monitor recent events, you can clear the Notification Log. To clear the Notification Log: 1 Open the Notification Manager. (See page 93.) 2 In the menu bar, click File, select Clear the event log, then
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    you monitor activity on your entire storage space from any location, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only. Only the users you specify receive email notifications. (See page 102.) You can specify which types of events
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    Chapter 8: Monitoring Your Storage Space ● 100 Entering the SMTP Server Settings The first time you are opening the Email Notification Manager, the SMTP Server Settings window opens automatically. In the SMTP Server Settings window: 1 Enter the address of your SMTP server. 2 Enter the "From" address
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    Chapter 8: Monitoring Your Storage Space ● 101 7 Click Cancel to close the Add Email Recipient window. The email recipients you added appear in the Email List. Although you can't sort the list, you can reorganize the columns by clicking and dragging the column heads (see the figure on page 95). 8
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    Chapter 8: Monitoring Your Storage Space ● 102 Managing the Email List This section describes how to: ● Add an email recipient, see page 100. ● Modify an email recipient's information, see the following section. ● Remove an email recipient, see page 102. Modifying a Recipient's Information If a
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    Chapter 8: Monitoring Your Storage Space ● 103 Monitoring and Managing the Email Log The Email Log displays status information and messages about the Email Notification Manager itself, such as whether email notifications were sent successfully or not. This section explains how to use and clear the
  • Adaptec 2169400-R | User Guide - Page 104
    Chapter 8: Monitoring Your Storage Space ● 104 Changing the Email Notification Manager Settings You can modify these Email Notification Manager settings as your needs change: ● Address of your SMTP server ● 'From' address that will appear in email notifications To modify the Email Notification
  • Adaptec 2169400-R | User Guide - Page 105
    or not connected to a monitor. Event alerts signal everyone working on the storage space that a system requires technical assistance. When you set Adaptec Storage Manager to broadcast event alerts, all logged-in users receive messages about all types of events. In Windows, these alerts appear as
  • Adaptec 2169400-R | User Guide - Page 106
    If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager also displays temperature, fan, and power module status in the Physical Device view, as shown in the next figure. Enclosure
  • Adaptec 2169400-R | User Guide - Page 107
    Chapter 8: Monitoring Your Storage Space ● 107 Silencing and Testing the Audible Alarm Adaptec Storage Manager supports an audible alarm which is triggered on the local system when a Warning- or Error-level event (see page 91) occurs on any system in the
  • Adaptec 2169400-R | User Guide - Page 108
    - or Error-level event occurs, you can silence the alarm on your local system while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Alternatively, in the menu bar, click Actions, then select Agent actions. Select Alarm
  • Adaptec 2169400-R | User Guide - Page 109
    a Task ...110 Opening the Task Manager 111 Monitoring Tasks...112 Modifying a Task ...113 Deleting a Task...114 Disabling the Task Manager 114 Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times. Additionally, you can schedule some tasks
  • Adaptec 2169400-R | User Guide - Page 110
    storage space. If a task must be performed regularly, you can schedule it to recur at preset times. You can schedule these Adaptec Storage Manager tasks: ● Expanding a logical drive ● Changing a logical drive's RAID level ● Modifying the stripe size of a logical drive ● Verifying a logical drive
  • Adaptec 2169400-R | User Guide - Page 111
    Chapter 9: Managing Tasks ● 111 3 Set the date and time for the task. Note: Keep geography in mind-If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system's time, which may be different from local time. You
  • Adaptec 2169400-R | User Guide - Page 112
    Chapter 9: Managing Tasks ● 112 Monitoring Tasks Use the two main panels of the Task Manager-the Task List and the Task Event Log-to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about
  • Adaptec 2169400-R | User Guide - Page 113
    . What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager include an automatic 30-minute grace period following their start time time. If a task misses its start time, it must be rescheduled. For instructions, see Modifying a Task. If a recurring task misses its start time,
  • Adaptec 2169400-R | User Guide - Page 114
    ) shows the red 'disabled' icon. Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task Manager is disabled.
  • Adaptec 2169400-R | User Guide - Page 115
    Step 2. Scheduled tasks that have missed their start times must be rescheduled if you want them to run. See Modifying a Task on page 113 for instructions. Scheduled tasks that did not miss their start time while the Task Manager was disabled will run as scheduled.
  • Adaptec 2169400-R | User Guide - Page 116
    a Display Group 118 Removing a System from a Display Group 119 Deleting a Display Group...119 This chapter describes how to work with and manage display groups in Adaptec Storage Manager. To create display groups, see Creating Display Groups on page 60.
  • Adaptec 2169400-R | User Guide - Page 117
    Chapter 10: Working with Display Groups ● 117 Adding a System to a Display Group As your storage space grows and changes, you can add new systems to your display groups. To add a system to a display group: 1 Right-click on the system in the Enterprise View. 2 Select Change display group, then click
  • Adaptec 2169400-R | User Guide - Page 118
    Chapter 10: Working with Display Groups ● 118 Moving a System from One Display Group to Another To move a system from one display group to another: 1 In the Enterprise View, right-click the system you want to move. 2 Select Change display group, then click the name of the display group you want. The
  • Adaptec 2169400-R | User Guide - Page 119
    Chapter 10: Working with Display Groups ● 119 Removing a System from a Display Group To remove a system from a display group: 1 In the Enterprise View, right-click the system you want to remove. 2 Select Change display group, then click None. The system is removed from the display group. Note:
  • Adaptec 2169400-R | User Guide - Page 120
    Managing Controllers, Disk Drives, and Enclosures 11 In this chapter... Viewing Component Properties 121 Blinking a Component...121 Managing Disk Drives...122 Managing Controllers ...124 Managing Enclosures ...126 Updating Controller BIOS and Firmware 128 This chapter describes how to manage
  • Adaptec 2169400-R | User Guide - Page 121
    Devices View of a controller with multiple channels To blink a component: 1 In Adaptec Storage Manager, right-click the component, then click Blink.... Note: If the component you select (for instance, a controller) doesn't support the blink function, the Blink... option won't appear in the menu
  • Adaptec 2169400-R | User Guide - Page 122
    122 Managing Disk Drives This section describes how to use Adaptec Storage Manager to manage the disk drives that are part 1 to 4 for all the disk drives you want to replace. For help solving disk drive problems, see Recovering from a Disk Drive Failure on page 135. Setting a Disk Drive to 'Failed
  • Adaptec 2169400-R | User Guide - Page 123
    Chapter 11: Managing Controllers, Disk Drives, and Enclosures ● 123 Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state, if required. You may want to do this to erase all existing data
  • Adaptec 2169400-R | User Guide - Page 124
    detects a new controller, you are prompted to register it. To stay informed about Adaptec products and special offers, register your controllers by clicking Register Now. Follow the on-screen instructions to complete the registration. Testing a Controller Alarm Note: Not all controllers have alarms
  • Adaptec 2169400-R | User Guide - Page 125
    ● 125 Silencing a Controller Alarm You can silence the alarm on a controller while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling a Controller Alarm You can disable the alarm for a selected controller, if
  • Adaptec 2169400-R | User Guide - Page 126
    window, browse to the directory you want, then enter a file name for the report. (The default directory is the directory in which the Adaptec Storage Manager is installed. The default file name is RaidCfg.log.) A text-file report is saved. Managing Enclosures This section describes how to manage
  • Adaptec 2169400-R | User Guide - Page 127
    click OK. Silencing an Enclosure Alarm You can silence the alarm on an enclosure while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure, if
  • Adaptec 2169400-R | User Guide - Page 128
    systems. You can update one type of controller at a time. Before You Begin Before you begin, download the latest firmware images from the Adaptec Web site at www.adaptec.com. Image files typically come in sets of two or more and have a .ufi file extension. Updating the Controller BIOS and Firmware
  • Adaptec 2169400-R | User Guide - Page 129
    Chapter 11: Managing Controllers, Disk Drives, and Enclosures ● 129 4 In the wizard, select the image files you want, then click Next. 5 Select the controllers you want to update, then click Next. 6 Review the update summary, then click Apply. 7 When prompted, click Yes to begin the update. !
  • Adaptec 2169400-R | User Guide - Page 130
    12 In this chapter... Configuring SNMP Support on Windows 131 Configuring SNMP Support on Linux 132 Configuring SNMP Support on NetWare 132 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software. Adaptec Storage Manager supports SNMP "gets" and "traps
  • Adaptec 2169400-R | User Guide - Page 131
    the Adaptec Storage Manager installation program (see page 23). SNMP support is installed automatically, unless you choose to not install it. 2 Follow the on-screen instructions to complete the installation, then restart your system. 3 Open the Windows Computer Management tool, then select Services
  • Adaptec 2169400-R | User Guide - Page 132
    to your Linux documentation for information on configuring UCD-SNMP, agentx, and setting up traps. Configuring SNMP Support on NetWare To install Adaptec Storage Manager SNMP support, at the command prompt type this command, then press Enter: load AUSSNMP.NLM Refer to your NetWare documentation
  • Adaptec 2169400-R | User Guide - Page 133
    13 In this chapter... Troubleshooting Adaptec Storage Manager 134 Identifying a Failed or Failing Component 134 Recovering from a Disk Drive Failure 135 Rebuilding Logical Drives ...137 Solving Notification Problems 138 Creating a Support Archive File 138 Understanding Error and Warning
  • Adaptec 2169400-R | User Guide - Page 134
    Chapter 13: Solving Problems ● 134 Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: ● Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want. (See
  • Adaptec 2169400-R | User Guide - Page 135
    Chapter 13: Solving Problems ● 135 Recovering from a Disk Drive Failure When a disk drive fails for any reason, it is represented in Adaptec Storage Manager with drive that was built into the logical drive). See page 84 for instructions. Then, designate a new hot spare to protect the logical drives
  • Adaptec 2169400-R | User Guide - Page 136
    Chapter 13: Solving Problems ● 136 Failed Disk Drive Not Protected by a Hot Spare When a disk drives, and controllers are properly installed and connected. Then, if necessary, follow the instructions in Rebuilding Logical Drives on page 137. Failure in Multiple Logical Drives Simultaneously If there
  • Adaptec 2169400-R | User Guide - Page 137
    Solving Problems ● drive. When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer available. To see an is nothing wrong with the disk drive, reinstall it, following manufacturer's instructions. If necessary, replace the failed disk drive with a new disk drive
  • Adaptec 2169400-R | User Guide - Page 138
    modify the address.) 3 Try sending the test message again. Creating a Support Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system. To create the archive file: 1 In the
  • Adaptec 2169400-R | User Guide - Page 139
    Chapter 13: Solving Problems ● 139 Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager. Warning Messages Warning Message Text ArrayCritical HotSpareTooSmall HotSpareWontWork InitLD NoService SyncLD
  • Adaptec 2169400-R | User Guide - Page 140
    DDDDriveNotFound DDDDriveNotPartOfCluster Chapter 13: Solving Problems ● 140 Explanation Could not change the specified disk drive You must re-establish communication with specified system Restart the Adaptec Storage Manager Agent to establish communication with the local system Could not rescan
  • Adaptec 2169400-R | User Guide - Page 141
    DeleteArray DeleteArrays DeleteDiskSet DeleteHArray DeleteLogDrive DisCopyBackMode DisReadCache DisUnattendedMode DisWriteCache EnclosureRestart EnclosureShutDown Chapter 13: Solving Problems ● 141 Explanation Failed drive-Internal hardware error Failed drive-Internal hardware error Failed drive
  • Adaptec 2169400-R | User Guide - Page 142
    specified array Could not restore the configuration to the factory-default settings Could not move diskset Adaptec Storage Manager failed to start at specified port number Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N One or more of the selected disk
  • Adaptec 2169400-R | User Guide - Page 143
    SetHostId SetITNexusLossTime SetMergeGroup SetPartnerId SetSpareSet SetToAHotSpare SetToDefunct SetToEmpty SetToHotSpare SetToOnline SetToSHotSpare SetWce SyncArray SyncLogDrive Chapter 13: Solving Problems ● 143 Explanation The user could not be logged out Could not set read cache mode to 'enabled
  • Adaptec 2169400-R | User Guide - Page 144
    Error Message Text TargetInfo Unblock UnkillOtherController UserAccounts VerifyArray VerifyFixHardDrive VerifyHardDrive VolumeInUse Chapter 13: Solving Problems ● 144 Explanation Could not write the logical drive target information Could not unblock the specified logical drive Could not unkill
  • Adaptec 2169400-R | User Guide - Page 145
    Part III: Quick Reference Appendix A: Quick Answers to Common Questions... (page 146) Appendix B: Buttons and Icons At-a-Glance (page 153) Appendix C: Selecting the Best RAID Level (page 157) Glossary (page 166)
  • Adaptec 2169400-R | User Guide - Page 146
    can be scheduled to run at a specified time 152 This chapter provides quick references to frequently requested information about basic tasks, functions, and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Solving Problems on page 133.
  • Adaptec 2169400-R | User Guide - Page 147
    alarm. See Silencing and Testing the Audible Alarm on page 107. Add a new user to Adaptec Storage Manager? Any user with a valid network user name and password can log into Adaptec Storage Manager. See Starting Adaptec Storage Manager on page 28. Add a remote system? Click the Add button, shown at
  • Adaptec 2169400-R | User Guide - Page 148
    Storage Manager? In the Enterprise View, click on the local system. In the menu bar, select Actions, then click Log out. See Logging Out of Adaptec Storage Manager on page 34. Schedule a task? Complete each step of the task until you are prompted to click Apply. (Don't click Apply.) Click Schedule
  • Adaptec 2169400-R | User Guide - Page 149
    the Agent? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this User's Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The Agent is like a service that keeps
  • Adaptec 2169400-R | User Guide - Page 150
    Appendix A: Quick Answers to Common Questions... ● 150 What options are on the Actions menu? Note: You can also access many Action menu options by right-clicking a component. For example, right-click on a system to access most of the options shown in Local and remote systems below. See About the
  • Adaptec 2169400-R | User Guide - Page 151
    Appendix A: Quick Answers to Common Questions... ● 151 Enclosures? In the Physical Devices View, click on an enclosure management device. In the menu bar, select Actions to view these options: Logical drives? In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to
  • Adaptec 2169400-R | User Guide - Page 152
    Appendix A: Quick Answers to Common Questions... ● 152 The Email Notification Manager? In the tool bar, click Configure, select the system you want, then click Email Notifications. In the menu bar, select Actions to view these options: The Task Manager? In the tool bar, click Configure, select the
  • Adaptec 2169400-R | User Guide - Page 153
    in the Email Notification Manager 156 Buttons in the Task Manager 156 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager.
  • Adaptec 2169400-R | User Guide - Page 154
    Appendix B: Buttons and Icons At-a-Glance ● 154 Enterprise View Icons Icon Description System with internal RAID controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free space Disk
  • Adaptec 2169400-R | User Guide - Page 155
    other properties of a controller, disk drive, or other component ...view the full Event log ...page 121 ...page 92 ...configure the Adaptec Storage Manager Agent settings ...configure notification settings ...configure email notification settings ...check the status of scheduled tasks; monitor and
  • Adaptec 2169400-R | User Guide - Page 156
    Appendix B: Buttons and Icons At-a-Glance ● 156 Button Click to... ...access logical drive-specific functions, such as deleting ...access channel-specific functions, such as rescanning ...access port-specific functions, such as blinking More on... ...page 121 ...page 121 ...page 121 Buttons in
  • Adaptec 2169400-R | User Guide - Page 157
    a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support. This chapter provides a comparison of all the RAID levels supported by Adaptec Storage Manager, and provides a basic overview of each to help you select the best level of protection
  • Adaptec 2169400-R | User Guide - Page 158
    Appendix C: Selecting the Best RAID Level ● 158 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level
  • Adaptec 2169400-R | User Guide - Page 159
    Appendix C: Selecting the Best RAID Level ● 159 Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 arrays do not maintain
  • Adaptec 2169400-R | User Guide - Page 160
    Appendix C: Selecting the Best RAID Level ● 160 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved
  • Adaptec 2169400-R | User Guide - Page 161
    Appendix C: Selecting the Best RAID Level ● 161 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive
  • Adaptec 2169400-R | User Guide - Page 162
    Appendix C: Selecting the Best RAID Level ● 162 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-
  • Adaptec 2169400-R | User Guide - Page 163
    Appendix C: Selecting the Best RAID Level ● 163 RAID 5EE Logical Drives A RAID 5EE logical drive-also referred to as a hot space-is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives. Unlike a hot spare (see page
  • Adaptec 2169400-R | User Guide - Page 164
    Appendix C: Selecting the Best RAID Level ● 164 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information,
  • Adaptec 2169400-R | User Guide - Page 165
    Appendix C: Selecting the Best RAID Level ● 165 RAID 6 Logical Drives A RAID 6 logical drive-also referred to as dual drive failure protection-is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two
  • Adaptec 2169400-R | User Guide - Page 166
    controller. controller A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card. See also I/O. copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller
  • Adaptec 2169400-R | User Guide - Page 167
    segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. E Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients. See also email notifications, Notification Manager. email notifications Event messages
  • Adaptec 2169400-R | User Guide - Page 168
    to appear as a single device to an operating system. Also known as a logical device or array. M managed system A computer (or system) in a storage space that's being managed by Adaptec Storage Manager. MB MegaByte. Depending on context, 1,000,000 or 1,048,576 bytes. Also 1000 KB. mirroring Data
  • Adaptec 2169400-R | User Guide - Page 169
    RAID Redundant Array of Independent Disks. For more information on RAID and all supported RAID levels, see Selecting the Best RAID Level on page 157. rapid disk drive fails. See also mirroring, parity. remote system In Adaptec Storage Manager, all other systems in your storage space besides your
  • Adaptec 2169400-R | User Guide - Page 170
    data evenly over multiple disk drives. Provides no data protection. T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a logical drive, a logical drive for inconsistent or bad data. May also fix any data problems or parity errors.
  • Adaptec 2169400-R | User Guide - Page 171
    system-level options 150 Task Manager options 152 Update controller images 128 Verify 76 Verify with fix 75 activity on storage space 91 Adaptec customer support 3 Adaptec Storage Manager Actions menu 44 Actions menu overview 150 to 152 Agent 17 Agent port number 64 beginning steps 17 bootable-CD
  • Adaptec 2169400-R | User Guide - Page 172
    remote systems 59 main window overview 38 Notification Manager 93 operating system support 21 remote systems 58 standard unit of measure 62 system requirements 21 Task Manager 111 unlocking enhanced features 20 Adaptec Storage Manager vs Agent 149 adapters. See controllers ADDLOCAL 24 Administrator
  • Adaptec 2169400-R | User Guide - Page 173
    by operating system 55 testing alarm 124 updating firmware 128 copyback 89 custom configuration 49 customer support 3 D daemon 17 DAS. See internal RAID storage dedicated hot spares 81 creating 83 deleting 84 removing 84 deleting logical drives 80 devices 39 direct-attached
  • Adaptec 2169400-R | User Guide - Page 174
    enclosures Actions menu 151 blinking 121 disabling alarm 127 identifying 121 monitoring 106 properties 121 silencing alarm 127 status icons 43, 106 testing alarm 126 Enterprise View 38, 39 display options 61 icons 154 Internal RAID vs External RAID branches 149 sorting systems 61 Error (task status)
  • Adaptec 2169400-R | User Guide - Page 175
    jobs. See tasks L Linux controller support 55 installing Adaptec Storage Manager 25 SNMP support 132 starting Adaptec Storage Manager 29 starting the Agent 48 increasing capacity 77 initialize method 73 initialize priority 73 manual verification 74 maximum size 77 mirrored data 160 non-redundant
  • Adaptec 2169400-R | User Guide - Page 176
    bar 38 overview 38 Physical Devices View 38 tool bar 38 manual verification 74 mirroring 160 monitoring clearing event log 92 component properties tasks 112 N NetWare controller support 55 installing Adaptec Storage Manager 26 SNMP support 132 starting Adaptec Storage Manager 29 starting the Agent
  • Adaptec 2169400-R | User Guide - Page 177
    89 limitations 87 snapshot backup 87 snapshot nobackup 87 snapshots 89 snapshots 87 SNMP support Linux 132 NetWare 132 Windows 131 software license keys 20 Solaris installing Adaptec Storage Manager 27 starting Adaptec Storage Manager 29 starting the Agent 31 spares. See hot spares stand-alone
  • Adaptec 2169400-R | User Guide - Page 178
    level 108 Text Description View 42 tool bar buttons 155 to 156 TSID Number See Technical Support Identification Number U UnixWare controller support 55 installing Adaptec Storage Manager 26 starting Adaptec Storage Manager 29 starting the Agent 31 upgrade features 20 unlocking 20 User permissions 32
  • Adaptec 2169400-R | User Guide - Page 179
    74 background verification 74 icon 76 manual verification 74 View buttons 42 Views Enclosures 42 Full Size Capacity 42 Relative Size Capacity 43 Text Description 42 VMWare installing Adaptec Storage Manager 27 W Windows controller support 55 installing Adaptec Storage Manager 23 silent installation
  • Adaptec 2169400-R | User Guide - Page 180
    Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2006 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: CDP-00175-01-A, Rev. A LB 09/06
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User’s Guide
for Internal RAID Storage
Adaptec Storage Manager