Acer Altos 1100e Acer Altos 1100e User's Guide
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Acer Altos 1100e manual content summary:
- Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 1
Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 2
the contents hereof and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Further, Acer reserves the right . Acer reserves the right to make changes to the products described in this manual at any time and without notice. ii Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 3
of Liability Any software described in this manual is licensed "as is" and Acer and its suppliers disclaim any and all warranties of us abides by such policy, can this industry provide quality service to the general public. Acer has become a member of the Technology Committee of the Pacific Basin - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 4
carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid rating of the equipment plugged into the extension cord does not exceed the iv Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 5
servicing to qualified service personnel under the following conditions: a. When the power cord or plug is damaged or frayed b. If liquid has been spilled into the product c. If the product has been exposed to rain or water d. If the product does not operate normally when the operating instructions - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 6
/manual service technician. The battery could explode if not handled properly. Do not recharge, disassemble or dispose of it in fire. Keep it away from children and dispose of any used battery promptly. CD-ROM Safety Warning DANGER INVISIBLE RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. vi Altos 1100E - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 7
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 8
Backplane Board 1-25 1.10.2 BPL5 LVD SCSI Backplane Board 1-27 Chapter 2 System Board 2.1 Features...2-1 2.2 Major Components 2-3 2.3 System Board Layout 2-4 2.4 Jumpers and Connectors 2-5 2.4.1 Jumper and Connector Locations 2-5 2.4.2 Jumper Settings 2-6 viii Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 9
2-11 2.6.3 Post-installation Instructions 2-12 2.7 Installing and Removing a Heatsink 2-13 2.8 Installing a Pentium III Processor 2-15 2.9 Removing a Pentium III Processor 2-17 2.10 Installing the Termination Board 2-18 2.11 Memory Upgrade 2-19 2.11.1 Memory Configurations 2-19 2.11 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 10
3.2.17 Memory Parity Mode 3-7 3.2.18 Onboard USB 3-7 3.3 Product Information 3-8 3.3.1 Product Name 3-8 3.3.2 System S/N 3-8 3.3.3 Main Board ID 3-9 3.3.4 Main Board S/N 3-9 3.3.5 System BIOS Version 3-9 3.3.6 System BIOS ID 3-9 3.3.7 BIOS Release Date 3-9 x Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 11
Fast POST Mode 3-18 3.6.2 Silent Boot 3-19 3.6.3 Num Lock After Boot 3-19 3.6.4 Memory Test 3-19 3.6.5 Initialize SCSI Before IDE 3-19 3.6.6 System Boot Drive 3-20 3.6.7 Boot From ...3-44 3.9.2 Time ...3-45 3.10 Remote Diagnostic Configuration 3-46 3.11 Load Setup Default Settings 3-48 xi - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 12
4-19 4.3 Configuring Multiple SCSI Controllers 4-21 4.4 SCSI Troubleshooting Checklist 4-22 4.5 BIOS Startup Messages 4-23 4.5.1 Device connected, but not ready 4-24 4.5.2 Start unit request failed 4-25 4.5.3 Disk Drive Configuration Problems 4-25 Index xii Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 13
List of Figures 2-1 System Board Layout 2-4 2-2 System Board Jumper and Connector Locations 2-5 2-3 Front Panel Connectors 2-9 2-4 Installing a Menu Screen 4-4 4-2 Configure/View Host Adapter Settings Screen (1 of 2 4-5 4-3 Configure/View Host Adapter Settings Screen (2 of 2 4-6 4-4 Host - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 14
Board Jumper Settings 2-6 2-2 Connector Functions 2-7 2-3 Memory Configurations 2-19 2-4 System Error Messages 2-27 3-1 Parallel Port Operation Mode Settings 3-27 3-2 Drive Control Settings 3-40 4-1 Default Settings for SCSI Controller and all Devices 4-2 xiv Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 15
internal components. Manual Structure This user's guide consists of support LVD SCSI hard disk drives. Chapter 2 System Board This chapter describes the system board and all its major components. It contains information about the system board layout, jumper and connector locations, jumper settings - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 16
precautionary measures to avoid potential hardware or software problems. IMPORTANT Reminds you to take specific action relevant to the accomplishment of the procedure at hand. TIP Tells how to accomplish a procedure with minimum steps through little shortcuts. xvi Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 17
such as disk drives, a system board, or expansion boards. If you receive a complete system, the basic components are already installed. 1.1 Stand-alone System The Altos 1100E housing is a stand-alone system housing. Rotate the feet outward to stabilize the housing. Chapter 1 - System Housing 1-1 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 18
1.2 Features 1.2.1 Front Panel Keylock Panel Door 1-2 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 19
1.2.2 Rear Panel Mouse Port Keyboard Port USB Ports Parallel Port Com1 Com 2 RJ-45 Power Socket Hot-Swap Redundant Power Supply External Housing Fan AGP Video Connector External SCSI Connector Expansion Slots Chapter 1 - System Housing 1-3 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 20
Slots Backplane Board Hot-Swap Cage (SCSI) 5.25-inch Drive Bay 3.5-inch Drive Bay Power Switch System Status LED Hard Disk Drive LED RDM LED Reset Switch Removable Hard Di Drive Trays 1-4 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 21
1.4 Opening the Housing Panels 1.4.1 Front Panel Key lock To open the front panel, use the key to unlock and then pull the panel as shown in the illustration above. Chapter 1 - System Housing 1-5 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 22
ESD precautions and pre- and post-installation instructions. 1. Remove the two front thumbscrews. Keep them in a safe place for later use. 2. Pull the panel handle out and use it to remove the left panel from the housing. Left panel screws 1-6 Altos 1100E Series User's Guide Left Panel Handle - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 23
and unplug the power cord before installing or removing drives. See section 2.6 for important ESD precautions and pre- and post-installation instructions. 1.5.1 3.5-inch Drive To install 3.5-inch drives: 1. Open the front panel of the housing. See section 1.4 for more information on opening the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 24
4. Insert the drive into the drive bay and secure it with two screws. 5. Connect the diskette drive cables and close the housing panels. 1-8 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 25
1.5.2 5.25-inch Drives You may install a CD-ROM, digital audio tape (DAT), hard disk, diskette drive or any other 5.25-inch device into the drive bay. To install 5.25-inch devices: 1. Open the front panel. See section 1.4 for more information on opening the housing panel. 2. Detach the 5.25-inch - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 26
4. Insert the drive into the drive bay and secure it with two screws. 5. Connect the signal and power cables to the drive and close the housing panels. 1-10 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 27
BPL5 hot-swap cage. BPL3 and BPL5 Hot-Swap Cage Comparison Table Dimension occupied Cooling fans Power LED, HDD Access LED, HDD Fail LED HDD Support Transfer Rate SCSI Termination SCSI out (for termination or expansion) BPL3 Two 5.25" bays Two 6 cm fans Yes SCA HDD 80MB/s Ultra2 LVD Yes Yes - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 28
1. Open the front panel and remove the left panel of the housing. See section 1.4 for more information on opening the housing panels. 2. Attach the drive guides on the sides of the hot-swap cage with two screws on each side. The drive guides come with the hot-swap cage. 1-12 Altos 1100E Series User - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 29
3. Insert the hot-swap cage into the housing and secure the hot-swap cage with two screws as shown below. Chapter 1 - System Housing 1-13 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 30
SCSI connector, please refer to Chapter 2, System Board. Power connector System board connector cable SCSI Terminator CN3: Connect to system board's HDD Fault LED 1-14 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 31
Installing and Removing a BPL3 Hard Disk Drive Tray To remove and install a BPL3 Hard Disk Drive Tray: 1. Use your finger to release the drive tray and then pull it out. 2. Place a hard disk on the tray. Secure it with four screws as shown below. Chapter 1 - System Housing 1-15 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 32
3. Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever. 1-16 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 33
Installing a BPL5 Hot-Swap Cage To install the hot-swap cage into the housing: 1. Open the front panel and remove the left panel of the housing. See section 1.4 for more information on opening the housing panels. 2. Insert the hot-swap cage into the housing and secure the hot-swap cage with two - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 34
. For the location of the SCSI connector, please refer to Chapter 2, System Board. SCSI Terminator Fan Power Connector Power Connectors System Board Connector Cable 1-18 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 35
Installing and Removing a BPL5 Hard Disk Drive Tray To remove and install a BPL5 Hard Disk Drive Tray: 1. Use your finger to release the drive tray and then pull it out. Chapter 1 - System Housing 1-19 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 36
2. Place a hard disk on the tray. Secure it with four screws. 3. Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever. 1-20 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 37
1.7 Installing and Removing a Hot-swappable Redundant Power Supply Module The power subsystem consists of two hot-swappable power supply module bays that allows the installation of two 337-watts power supply modules in a hotswappable redundant configuration. A redundant power configuration enables a - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 38
and are planning to remove both of them, remember to turn off the power first and disconnect the power cord from the electrical outlet. 1-22 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 39
1.8 Replacing the External Redundant System Fan An external redundant fan is pre-installed at the factory. This allows the system to operate properly if the internal housing fan fails. To replace the external redundant fan: 1. Open the front panel and remove the left panel of the housing. See - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 40
. 2. Align an expansion board with the open slot and insert the golden fingers into the expansion bus connector. 3. Secure the board with the screw. 1-24 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 41
SCSI Backplane Board The LVD SCSI hot-swap cage includes a hot plug SCA single-ended backplane, LED board, and the hard drive cage itself. It supports three 1-inch SCA-II SCSI hard drives in one channel with active terminator built-in. The SCS-II connector design allows for the addition and - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 42
Jumpers and Connectors BPL3 Backplane Board Jumper Setting JP1 1-2 2-3 JP4 Short Open Function I2C Buffer ID 21h 23h Terminator Power Source Both from Backplane and Host Only from Host 1-26 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 43
LVD SCSI Backplane Board The LVD SCSI hot-swap cage includes a hot plug SCA LVD backplane, LED board, and the hard drive cage itself. It supports five 1-inch SCA SCSI hard drives in one channel with active terminator built-in. The SCA connector design allows for the addition and removal of - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 44
Indicates hard disk drive failure through a front panel LED. • Supports Ultra2 SCSI SCA disk drives. • SCSI ID strapping that allows set the IDs on the backplane board, be sure to remove all jumper connectors on the SCSI drive before installing it in the system. 1-28 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 45
and Connectors BPL5 Backplane Board Jumper Setting JP1 SW1 SW2 Short Open Off Off Function Terminator Power Source Both from Backplane and Host Only from Host Reserved Optional daughterboard Connector CN1 CN2 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 46
power connectors on the backplane board. 2 When you use the LVD SCSI hot-swap cage to arrange your system hard drives, please remove all the jumpers on each SCSI hard drive and use the switches on the backplane board (S1-S5) to set the hard drive's ID. 1-30 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 47
Chapter 2 System Board 2.1 Features The Altos 1100E system board is a dual-processor system board built host/hub. It also supports Ultra DMA/33 synchronous DMA-compatible devices. The four DIMM sockets on board allow memory upgrade to a maximum of 1024 MB and supports 72-bit DRAM using registered - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 48
of the RDM diagnostic program from a remote RDM station to fix detected problems or to reboot the system. ASM Pro provides online manageability, while RDM provides offline manageability. Refer to the ASM Pro User's Guide and the RDM User's Guide for more information. 2-2 Altos 1100E Series User - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 49
• Intel 440BX chipset that supports AGP (Accelerated Graphics Port) and Ultra DMA/33 functions • RDM daughter board • EIDE and diskette drive interfaces • Auxiliary power connector for the switching power supply (SPS) • Super I/O, memory, and Advanced Server Management (ASM) controller chipsets - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 50
10 PCI slots 11 ISA slots 12 AGP slot 13 IOAPIC* 14 Super I/O controller 15 Reserved 16 System BIOS 17 CMOS Battery 18 RDM daughterboard 19 Intel 82371EB (PIIX4) 20 EIDE connector 1 (primary) 21 EIDE 440BX chipset *I/O Advanced Programmable Interrupt Controller 2-4 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 51
and Connectors This section describes the jumper and connector locations and settings. 2.4.1 Jumper and Connector Locations Figure 2-2 shows the jumper and connector locations on the system board. Figure 2-2 System Board Jumper and Connector Locations Jumpers are prefixed "JP". Connectors are - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 52
Jumper Settings Jumper Setting Function JP4 JP5 BIOS Logo Select JP6 Password Security JP7 Sound Output JP8 1-2/4-5 2-3/5-6* 1-2* 2-3 Reserved Reserved Reserved Reserved 1-2* Acer 2-3 None 1-2 Check password 2-3* Bypass password 1-2* Buzzer 2-3 Speaker * Default 2-6 Altos 1100E - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 53
Housing fan 2 CPU1 Temperature connector FDD connector CPU1 Fan connector Secondary IDE connector Primary IDE connector Housing fan 3 SPS power and fan monitoring Housing fan 4 Reset switch Power LED connector Reserved Housing HDD LED connector Chapter 2 - System Board 2-7 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 54
Reserved RDM connector External Speaker connector Reserved Power switch Chassis Intrusion switch connector RDM LED connector External HDD LED connector External HDD LED connector Reserved 2-8 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 55
2.5 Front Panel Connectors The following figure shows the pin orientation of the front-panel connectors. Figure 2-3 Front Panel Connectors Chapter 2 - System Board 2-9 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 56
for service or upgrades, unless you are a qualified technician. When you power off the system, the RDM module still receives direct current so that it can check the system's status. Be sure to unplug the power cord before you install or remove the RDM module. 2-10 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 57
chassis throughout any procedure requiring ESD protection. 2.6.2 Pre-installation Instructions Always observe the following before you install a system component: that block access. 5. See the following sections for specific instructions on the component you wish to install. Do not attempt - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 58
. 2. Make sure you have set all the required jumpers. See section 2.4 for the correct jumper settings. 3. Replace any expansion boards or peripherals that you removed earlier. 4. Replace the system cover. 5. Connect the necessary cables and turn on the system. 2-12 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 59
2.7 Installing and Removing a Heatsink Your system comes with a fully assembled Pentium III processor connected to a heatsink. In the event that you need to install a new processor, you may need to install a heatsink as well. To install a heatsink onto a Pentium III processor: 1. Insert the bracket - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 60
To remove the heatsink: 1. Disconnect the ends of the bracket as shown below, and separate the bracket, processor, and heatsink. 2-14 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 61
2.8 Installing a Pentium III Processor Follow these steps to install a Pentium III processor into the socket on the CPU board. The system settings are configured at the factory for the correct CPU frequency/ Memory DIMM combination. If you upgrade the CPU frequency to 300, 350, 400, or 450 MHz, the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 62
fan and temperature connectors (see Figure 2-2 and Table 2-2): CPU1 fan connector - CN20 CPU1 temperature connector - CN16 CPU2 fan connector - CN9 CPU2 temperature connector - CN10 2-16 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 63
2.9 Removing a Pentium III Processor Follow these steps to remove the Pentium III processor module from the slot. 1. Remove the fan and temperature connectors (see Figure 2-2 and Table 2-2): CPU1 fan connector - CN20 CPU1 temperature connector - CN16 CPU2 fan connector - CN9 CPU2 temperature - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 64
the slot until the board fits completely. Figure 2-6 Installing the Termination Board The termination board is pre-installed at the factory for uniprocessor configurations. 2-18 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 65
Upgrade The four 168-pin sockets onboard support Registered PC100 ECC SDRAM-type DIMMs. You may install 128 or 256-MB DIMMs for a maximum of 1024 MB system memory. Each of the sockets represents one independent bank. This allows you to install DIMMs with different capacities to form a configuration - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 66
a DIMM but it does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the DIMM. Figure 2-7 Installing a DIMM 2-20 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 67
the system after installing or removing DIMMs. Follow these steps to reconfigure the system: 1. Power on the system. A memory error message appears, indicating that the total memory does not match the value stored in CMOS. 2. Press + +. 3. Press twice to exit Setup and reboot the system - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 68
into the slot. Make sure that the card is properly seated. 4. Secure the card to the housing with a screw. When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices. Figure 2-9 Installing a PCI Card 2-22 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 69
AGP card into the slot. Make sure that the card is properly seated. Figure 2-10 Installing an AGP Card When you turn on the system, BIOS automatically detects and assigns resources to the AGP device. BIOS detects and configures only PnP cards. Chapter 2 - System Board 2-23 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 70
: • ASM-Station - a Windows-based management station software that communicates with servers equipped with ASM-Agent(s). • ASM-Agent(s) - agent software for the individual servers managed by ASM-Station. Refer to the ASM Pro user's manual for more information. 2-24 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 71
and analyzes the server condition, updates the BIOS settings if necessary, reboots the server, and quickly returns it to normal operation. This capability to execute the RDM functions from a remote site bridges the distance barrier in fixing server problems and reduces server down time. 2.14 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 72
manual for help. 2.15.2 System Error Messages A system error message indicates a problem with the computer itself. A message of this type normally appears during the power-on self-test, before the operating system prompt appears. Table 2-4 lists possible system error messages. 2-26 Altos 1100E - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 73
Messages Message CMOS Battery Error CMOS Checksum Error CPU BIOS Update Code Mismatch Diskette Drive Controller Error or Not . Check and connect the control cable to the diskette controller. Check the CMOS settings in Setup and the diskette drive cable connections. Run Setup and select the proper - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 74
the system board. Contact your dealer. Check the memory size based on the system specifications. Check the internal cable connections. If you are 3.1) and set the time and date. Press error. to disregard the NMI Press any other key to reboot the system. 2-28 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 75
Check that the jumpers on the system board and any expansion boards are set correctly (see section 2.4 for system board jumper information). 3. Check in good condition, the problem may lie in a damaged or defective chip. In either case, contact an authorized service center for assistance. Chapter - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 76
2-30 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 77
3 BIOS Utility Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 78
System Security Date and Time Remote Diagnostic Configuration Load Default Settings Abort Settings Change Move highlight bar, ↵ = Select, Esc = Exit The parameters on the screens show default values. These values may not be the same as those in your system. 3-2 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 79
Channel Slave ...... xxx IDE Secondary Channel Master ... xxx IDE Secondary Channel Slave .... xxx Total Memory xx MB Memory type SDRAM PgDn/PgUp = Move Screen, Esc = Back to Main Menu The System Information to the previous page. Press to return to the main menu. Chapter 3 - BIOS Utility 3-3 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 80
Device Installed Memory Parity Mode BIOS Utility main menu to change the settings. 3.2.1 Processor The Processor parameter specifies the type of processor currently installed in your system. The system is designed to support the Intel Pentium III processor. 3-4 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 81
configure the system memory, see section 3.7.3. 3.2.5 External Cache This parameter specifies the second-level cache memory size currently supported by the system, current floppy drive B settings. For information on how to configure the floppy drives, see section 3.4.1. Chapter 3 - BIOS Utility 3-5 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 82
. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Memory Type This parameter indicates the type of memory installed in the system. 3-6 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 83
Device The BIOS utility automatically detects if there is a mouse connected to the system. If there is, this parameter displays the Installed setting. Otherwise, this is set to None. 3.2.17 Memory Parity Mode This parameter indicates the setting of the memory parity mode. The default setting is ECC - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 84
System BIOS Version vx.xx System BIOS ID xxx.xx xxx-xx BIOS Release Date xx/xx/xx Esc = Back to Main Menu 3.3.1 Product Name This parameter specifies the official name of the system. 3.3.2 System S/N This parameter specifies the system's serial number. 3-8 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 85
parameter specifies the system board's serial number. 3.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 3.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility. 3.3.7 BIOS Release Date This parameter specifies the official date - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 86
Master IDE Secondary Channel Slave Page 1/1 ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help The triangle mark that precedes an item within a menu indicates that there is a detailed menu for that particular item. Select the item to display the menu. 3-10 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 87
PIO Mode Auto] Hard Disk Size > 504MB Auto] Hard Disk 32 Bit Access Enabled] CD-ROM Drive DMA Mode Disabled] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help The parameters for the IDE Primary Channel Slave, the IDE Secondary Channel Master, and IDE Secondary Channel Slave menus are the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 88
in the system BIOS, IDE hard disk drives are neither qualified nor supported in this server. There are four set as master. Select the IDE Primary Channel Slave item (or the IDE Secondary Channel Slave) if you want to configure an IDE device set as slave. 3-12 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 89
the exact type of your IDE device, select the Auto option to let the BIOS utility automatically detect the installed IDE drive type. • You may save the values under the option User. The next time you boot the system, the BIOS utility does not have to auto-configure your IDE drive as it detects the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 90
, change the setting to Disabled. Advanced PIO Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function. If supported, it allows . Other operating systems require this parameter to be set to Disabled. 3-14 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 91
disk does not support this function, set this parameter to Set this parameter to Enabled to enable the DMA mode for the CD-ROM drive. This improves the system performance since it allows direct memory access to the CD-ROM. To deactivate the function, set the parameter to Disabled. Chapter 3 - BIOS - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 92
inactivity of 1 to 15 minutes, depending on your setting. When you access the hard disk again, allow 3 to 5 seconds (depending on the hard disk) for the disk to return to normal speed. Set this parameter to Off if your hard disk does not support this function. 3-16 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 93
the CPU clock when the system enters the sleep or suspend mode, set this parameter to Yes. If not, select No. 3.5.2 Power Switch < 4 sec. When set to Power Off, the system automatically turns off when the power switch any modem activity detected will wake up the system. Chapter 3 - BIOS Utility 3-17 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 94
Lock After Boot Enabled ] Memory Test Disabled] Release All Blocked Memory Disabled] Initialize SCSI Before IDE Setting, F1 = Help 3.6.1 Fast POST Mode This parameter allows the system to boot faster by skipping some POST routines. The default setting is Auto. 3-18 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 95
to Disabled, BIOS is in conventional text mode where you see system initialization details on the screen. 3.6.3 Num Lock After Boot This parameter allows you to activate the Num Lock function upon booting. The default setting is Enabled. 3.6.4 Memory Test When set to Enabled, this parameter allows - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 96
a CD is present, the system boots from the CD-ROM; otherwise, it boots from the drive specified in the System Boot Drive parameter. When set to Disabled, the system boots from the drive specified in the System Boot Drive parameter. The default setting is Enabled. 3-20 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 97
screen shows the Advanced Configuration parameters. Advanced Configuration Onboard Devices Configuration PnP/PCI System Configuration Memory/Cache Configuration CPU Speed Configuration System Event Configuration ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Chapter 3 - BIOS Utility 3-21 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 98
4] Serial Port 2 Enabled ] Base Address 2F8h] IRQ 3] Parallel Port Enabled ] Base Address 378h] IRQ 7] Operation Mode Bi-directional ] ECP DMA Channel ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help PgDn/PgUp = Move Screen 3-22 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 99
IRQ 12 Enabled] Onboard USB Disabled] USB Legacy Mode Onboard Ethernet Chip Enabled] SMBUS Interrupt(IRQ9 Disabled] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help PgDn/PgUp = Move Screen Serial Port 1 This parameter allows you to enable or disable the serial port 1. The Base Address - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 100
Address and IRQ items are configurable only if this parameter is enabled. The default setting is Enabled. Base Address This function lets you set a logical base address for serial port 2. The options are: • 3F8h • 2F8h • 3E8h • 2E8h The default setting is 2F8h. 3-24 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 101
an interrupt for serial port 2. The options are IRQ 3 and 4. The default setting is 3. If you assign 3F8h to serial port 1, you may only assign 2F8h parallel port. Base Address This function lets you set a logical base address for the parallel port. The options are: • 3BCh • 378h • 278h The - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 102
automatically disables the onboard functions. Check the parallel port address on the addon card and change the address to one that does not conflict. 3-26 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 103
This parameter lets you enable or disable the onboard floppy disk controller. The default setting is Enabled. Onboard IDE Primary Channel This parameter lets you enable or disable the When disabled, it deactivates the connected devices. The default setting is Enabled. Chapter 3 - BIOS Utility 3-27 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 104
and obtain information from devices on a motherboard. It was designed for hybrid devices based on analog semiconductor technologies and with limited digital capabilities. Enabling this feature will reserve IRQ9 for SMBUS use. The default setting is Disabled . 3-28 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 105
displays the following screens: PnP/PCI System Configuration Page 1/2 PCI IRQ Setting Auto ] INTA PCI Slot 1 PCI Slot 2 PCI Slot 3 Timer ... [20] INTC INTD ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help PnP/PCI System Configuration PCI IRQ Sharing No] VGA Palette Snoop - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 106
graphics port (AGP) controller. Onboard LAN This item allows you to manually assign the interrupt for the onboard LAN when the PCI IRQ Setting parameter is set to Manual. This parameter is grayed and not user-configurable when the PCI IRQ Setting is set to Auto. 3-30 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 107
a PCI bus arbitration takes place, and the tenure of the device currently using the PCI bus cannot go over the PCI latency time set in BIOS. This setting depends on your application. For example, if you install a high bandwidth block I/O card, e.g., FDDI, the longer the latency time the better. This - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 108
to avoid IRQ conflict when installing non-PnP or PnP ISA cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots. After clearing the resource data, the parameter resets to No. 3-32 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 109
not the memory when there is a write instruction. It updates the memory only when there is an inconsistency between the cache and the memory. Write Through updates both the cache and the memory whenever there is a write instruction. The default setting is Write Back. Chapter 3 - BIOS Utility 3-33 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 110
BIOS to run directly from the cache memory, thus allowing your system to function faster. Set this to Disabled to run the system BIOS from RAM. The default setting is Enabled. Video BIOS Cacheable Set reinstalling Windows NT. The default setting is Enabled. 3-34 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 111
the speed by which data is transfer between internal computer components and the CPU or the main memory of the CPU. A fast bus allows data to be transferred faster, which makes applications run faster. Multiple Sets this parameter for the Core/BUS ratio of your system. The clock speed of the BUS - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 112
System Event Configuration Page 1/2 System Event Logging Event Log BIOS Version 1.0 xxxxx Total Event Log Number xx Remain of Event setting is Enabled. Clear Event Log Clears the event log whenever the event log area is full. The default setting is Disabled. 3-36 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 113
tests the accuracy of data as it passes in and out of memory. This parameter enables or disables the monitoring of this function. The default setting is Disabled. PCI PCI or Peripheral Component Interconnect is a 32-bit bus that supports a 64-bit extension for new processors, such as the Pentium. It - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 114
POST after CPU or Memory Reducton [Disabled] Halt System if no CPU or Memory Available [Disabled] Threshold Settings CPU Warning Degree xx] setting is 75°C. System Temperature Monitors the temperature of the system. System Voltage Monitors the system's voltage. 3-38 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 115
Disk Drive Control Floppy Drive Normal ] Hard Disk Drive ........ [ Normal ] Setup Password Power On Password ......... [ Operation Mode ......... [ None ] None ] Normal ] Page 1/1 ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Chapter 3 - BIOS Utility 3-39 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 116
drives are operational. Table 3-2 lists the drive control settings and their corresponding functions. Table 3-2 Drive Control Settings Setting Floppy Drive Normal Write Protect All Sectors Write Protect Boot on the boot sector Disables all hard disk functions 3-40 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 117
3.8.2 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Setting a Password 1. Make sure that JP7 is set to 2-3 (bypass password). You cannot enter the BIOS utility if a Setup password does not exist and JP7 is set to 1-2 (password check enabled). By default, JP7 is - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 118
then open the housing. 11. Set JP7 to 1-2 to enable the password function. The next time you want to enter the BIOS utility, you must key-in the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 6. Select Yes to save the changes. 3-42 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 119
. Follow these steps to bypass the password: 1. Turn off and unplug the system. 2. Open the system housing and set JP7 to 2-3 to bypass the password function. 3. Turn on the system and enter the BIOS utility. This time, the system does not require you to type in a password. You can either change the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 120
Date xxx xx xx, 199x] Time xx:xx:xx] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help 3.9.1 Date Highlight the items on the Date parameter and press or following the weekday-month- • Month 1 to 12 • Day 1 to 31 • Year 00 to 99 to set the date 3-44 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 121
3.9.2 Time Highlight the items on the Time parameter and press or to set the time following the hour-minute-second format. Valid values for hour, minute, and second are: • Hour 00 to 23 • Minute 00 to 59 • Second 00 to 59 Chapter 3 - BIOS Utility 3-45 - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 122
in the BIOS utility. It shows the remote diagnostic parameters with their default settings: Remote Diagnostic Configuration Page 1/2 RDM 4.0 BIOS Version Out Retry Times 2 ] Modem Initial Command ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help 3-46 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 123
The following is the second of two Remote Diagnostic Configuration screens in the BIOS utility. It shows the remote diagnostic parameters with their default settings: Remote Diagnostic Configuration Page 2/2 RDM Daughter Board Version R01-A6 RDM Work Mode Reboot] Waiting Mode Password System - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 124
. The following dialog box appears when you select Load Setup Default Settings from the main menu. Do you want to load default settings? [Yes] [No] Select Yes to load the default settings. Select No to ignore the message and return to the BIOS utility. 3-48 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 125
Change Use this option to disregard your changes to the BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu. Do you want to abort settings change? [Yes] [No] Select Yes to disregard your changes and reload your - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 126
3-50 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 127
controller settings without opening the computer or changing jumpers. 4.1.1 Default Values The following table lists the settings setting. Some settings apply globally to the SCSI controller and all SCSI devices on the bus; other settings apply individually to each device on the bus. The Altos 1100E - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 128
Wide Negotiation 1 Settings are valid only if host adapter BIOS is enabled. 2 Do not change this setting from the default. Default Value 7 Enabled Automatic A/0 (zero) Enabled Boot only Enabled2 Enabled Enabled Enabled Default Value Yes 80 MBytes/sec. Yes Yes Yes Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 129
Change any of the default values listed in the settings table • Check and/or change SCSI device settings that may conflict with those of other devices (e.g., displayed during power-up or reset: Press for SCSISelect Utility! This message appears after BIOS and POST information displays, - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 130
to the previous menu. You can press F5 to toggle the display between color and monochrome modes. (This feature may not work on all monitors.) Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 131
4.2.1 Configure/View Host Adapter Settings Menu The Configure/View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options, as shown below: • Host Adapter SCSI ID: changes the host controller SCSI ID from its default - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 132
F6 to reset all settings to the SCSI controller defaults. SCSI controller default settings are marked with setting is SCSI ID 7. (We recommend that you not change this setting.) Some operating system software will not run unless the SCSI controller ID is set at ID 7. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 133
Press Advanced Configuration Opt1io1ns Press - Reset to Ho1s2t Adapter Defaults 13 14 15 * Arrow keys to move Each SCSI device on the SCSI bus, including the SCSI controller, must be set to a unique SCSI ID. The SCSI ID serves two purposes: it uniquely identifies - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 134
choices. The default setting is Enabled. Adaptec AHA > - Reset to Host support SCSI parity. (Most currently available SCSI devices do support SCSI parity.) Use the cursor (↑ ↓) and Enter keys to make selections. Press Esc at any time to return to the previous menu. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 135
Options Boot Device Options ..A..u..t.o..m...a..t.i.c Press SCSI Device Config*uraEtnioanbl.e..d Press Advanced ConfiguratioDnisOabplteiodns Press - Reset to Host Adapter Defaults * Arrow keys to move cursor, to select option, to exit ( =default) Figure - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 136
er...D...efa...u...lts............0 -----------Options Listed Below Have NO EFFECT if Multiple Lun Support is Disabled-----------Boot Lun Number 0 * Arrow keys to move cursor, to select option, to exit ( =default) Figure 4-7 Boot Device Options Screen Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 137
are not assigned to a device. To configure a specific SCSI device, you need to know which SCSI ID No Include in BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes - Reset to Host Adapter if the BIOS is Disabled BIOS Multiple LUN Support ......... No No No No No No No No Include in BIOS Scan Yes - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 138
negotiates for synchronous data transfers. Some older SCSI-1 devices do not support synchronous negotiation. This may cause your computer to operate erratically or hang if Initiate Sync Negotiation is enabled. Set Initiate Sync Negotiation to no for these devices. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 139
. (This is standard SCSI protocol.) Some older SCSI-1 devices do not support Fast SCSI data transfer rates. This may cause your computer to operate erratically or hang if the transfer rate is set too high. Set Initiate Sync Negotiation to no for these devices. Chapter 4 - SCSISelect Configuration - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 140
the SCSI device is temporarily disconnected. When set to yes, the SCSI device may disconnect set to yes, each device can connect on the bus. When set to no (disabled), communication can only occur on the lower 8-bits of the 16-bit SCSI bus. The default setting is yes. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 141
a jumper before they can respond to this command. When set to yes, the Start Unit Command is sent to the SCSI device during bootup. When set to no, each SCSI device powers-up in its normal fashion. The default setting is no. The Send Start Unit Command setting is valid only if the host adapter BIOS - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 142
Interface Definitions Reset SCSI BHUoSstaAt Boot Only BIOS Support for BootaC-DR-ResOeMt to...H...o..s..t..A..d..a..p..t.e..r..D...e..f.a..u..lt.s Enabled BIOS Support for Int13 select an option, and press Enter to make your selection. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 143
drives are supported by the SCSI controller BIOS. It is only valid if the SCSI controller BIOS is enabled. The default setting is Boot software drivers are needed because the drives are not controlled by the BIOS. Support for removable-media drives means only that the SCSI controller BIOS allows - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 144
is enabled, a bootable CD-ROM device may be used to directly load an operating system. The default setting is Enabled. BIOS Support for Int13 Extensions This option allows access to attached SCSI devices through BIOS Int13 functions. The default setting is Enabled. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 145
4.2.2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You will see a screen similar to the figure below. You can easily determine from this screen which SCSI ID is assigned - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 146
the hard disk drive firmware revision. (Select SCSI Disk Utilities from the Configure/View Host Adapter Settings screen. Use the arrow keys to highlight a disk device, then press Enter to display the firmware Esc at any time to abort the Verify Disk Media utility. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 147
for most PCI motherboards. You can also simply switch the AHA-3950U2B SCSI controller into another PCI slot if the boot order is not what is desired. • If you are booting from the AHA-3950U2B and using ISA/EISA-based host adapters as secondary devices, you must disable the BIOS on all - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 148
. But you may need to assign some of these values manually in the Setup program. • Is each SCSI device, including the SCSI controller, set to a unique SCSI ID? • Is SCSI termination set correctly? If your problem is still not resolved, continue with the next section. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 149
BIOS detects. If an initialization failure occurs, however, the SCSI controller BIOS displays a specific error message followed by a BIOS the following: 1. Run the SCSISelect utility and set Extended BIOS Translation to Disabled. (See Extended BIOS Translation for DOS Drives > 1 GByte in - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 150
SCSI ID and set Send Start Unit Command to yes. 2. Exit the SCSISelect utility and request data from the drive again. 3. If the message still appears, follow the drive manufacturer's instructions to make sure the drive is set to spin-up when the power is switched ON. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 151
failed The BIOS was unable SCSI bus may be defective. 4.5.3 Disk Drive Configuration Problems This section describes situations that may occur if your controller-for example, an IDE drive. Standard hard disk drives can be set to the installed or not installed state by the Setup program supplied with - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 152
in Setup. • Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check the drive manual for information on setting the SCSI ID for that device. You can also use the SCSISelect utility to determine the SCSI addresses of peripherals on the SCSI bus. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 153
the SCSI drive to be used as drive D to SCSI ID 1. Check the drive manual for information on setting the SCSI ID for that device. • Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSISelect utility. See the section "SCSI Device Configuration". • Be sure to cycle the - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 154
controller LED remains on when the computer hangs, the host adapter may be interfering with your computer's operation. It may be installed in a motherboard slot that does not support First-Party DMA (i.e., Bus Master) data transfers. See your computer documentation. Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 155
35 C Computer hangs, or SCSI controller cannot always find the drives, 4-28 Configure/view host adapter settings menu, 4-5 Advanced configuration options, 4-16 BIOS support for bootable CDROM, 4-18 BIOS support for int13 extensions, 4-18 Boot device options, 4-10 Enable disconnection, 4-14 Extended - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 156
, but not ready, 424 Disk drive configuration problems, 4-25 Booting the computer from a SCSI drive Floppy drives, 3-12 IDE drives, 3-12 Altos 1100E Series User's Guide E Entering setup, 3-1 Error messages, 2- connectors, 2-9 H Hard disk drive cage Jumpers and connectors, 1-26 Host adapter SCSI - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 157
ESD precautions, 2-11 Instructions, post-installation, 2-12 Instructions, pre-installation, 2-11 Installing the RDM module, 2-25 Installing the termination board, 2-18 Internal cache, 3-5, 3-33 Internal structure, 1-4 J Jumper and connector locations, 2-5 Jumper settings, 2-6 Jumpers and connectors - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 158
3-43 Pre-installation instructions, 2-11 Processor, 3-4 Processor speed, 3-5, 3-35 Product information, 3-8 BIOS release date, 3-9 a DIMM, 2-21 Altos 1100E Series User's Guide Removing a Pentium III SCSI troubleshooting checklist, 4-22 SCSISelect configuration utility, 4-1 BIOS startup messages - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 159
SCSI before IDE, 3-19 Memory test, 3-19 Num lock after boot, 3-19 Silent boot, 3-19 System boot drive, 3-20 System BIOS ID, 3-9 System BIOS version, 3-9 System board, Installing the termination board, 2- 18 Jumpers and connectors, 2-5 Major components, 2-3 Memory upgrade, 2-19 Pentium III processor, - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 160
Setup password, 3-41, 3-42, 3-43 T Time, 3-45 Total memory, 3-6 U Using a SCSI drive as C and another SCSI drive as D, 4-27 Using a standard drive as C and a SCSI drive as D, 4-26 V Verify disk media, 4-20 W Wakeup event, 3-17 When to use the SCSISelect utility, 4- 3 Altos 1100E Series User's Guide - Acer Altos 1100e | Acer Altos 1100e User's Guide - Page 161
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Altos 1100E Series
User’s Guide