Acer 3102WLMi Service Guide
Acer 3102WLMi - Aspire - Mobile Sempron Manual
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- Acer 3102WLMi | Service Guide - Page 1
Acer Aspire 5110/5100/3100 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer 3102WLMi | Service Guide - Page 2
Revision History Please refer to the table below for the updates of Aspire 5110/5100/3100 service guide. Date Chapter Updates II - Acer 3102WLMi | Service Guide - Page 3
© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or - Acer 3102WLMi | Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer 3102WLMi | Service Guide - Page 5
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. V - Acer 3102WLMi | Service Guide - Page 6
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer 3102WLMi | Service Guide - Page 7
Table of Contents Chapter 1 System Specification 1 Features 1 Platform 1 System Memory 1 Display 1 Graphics 1 TV-Tuner Keyboard 11 Lock keys and Embedded Numeric Keypad 11 Windows keys 12 Hotkeys 12 Special keys 13 Indicators 14 Easy-launch Buttons 15 Touchpad 16 Touchpad Basics 16 Acer - Acer 3102WLMi | Service Guide - Page 8
29 Hardware Specification and Troubleshooting 71 System Check Procedures 72 External Diskette Drive Check 72 External CD-ROM Drive Check 72 Keyboard or Auxiliary Input Device Check 72 Memory Check 73 Power System Check 73 Check the Power Adaptor 73 Check the Battery Pack 74 Touchpad - Acer 3102WLMi | Service Guide - Page 9
Intermittent Problems 84 Undetermined Problems 85 Chapter 5 Jumper and Connector Location 86 Main Board 86 Top Side 86 Bottom Side 88 Switch Board 90 Top Side 90 Bottom Side 91 Chapter 6 FRU (Field Replacement Unit) List 92 Parts 93 Exploded Diagram 102 IX - Acer 3102WLMi | Service Guide - Page 10
Technology and AMD HyperTransportTM Technology, 64bit OS support • ATI Radeon® Xpress 1100 or Xpress 1200 chipset System Memory • Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dualchannel support) Display • 15.4" WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel - Acer 3102WLMi | Service Guide - Page 11
802.11b/g or 802.11a/b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology Special Keys and Controls • 88/89-key keyboard, with inverted "T" cursor layout; 2.5 mm (minimum) key travel, international language support • Touch pad with 4-way scroll button • 12 function keys - Acer 3102WLMi | Service Guide - Page 12
• 29.6W 2000mAh (4-cell) Li-ion battery • Acer QuicChargeTM technology: 80% charge in 1 hour; 2-hour rapid charge system-off; 2.5-hour charge-in-use NOTE: Only support for SKU with 90W adapter. • 3-pin 65/90W AC adapter Dimensions and Weight Aspire 5110 • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14 - Acer 3102WLMi | Service Guide - Page 13
Aspire 5100/3100 Series • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches) • 2.82 kg (6.22 lbs.) for 15.4" LCD model • 2.78 kg (6.13 lbs.) - Acer 3102WLMi | Service Guide - Page 14
5 Thermal Sensor ADM1032ARM CRT & TV-OUT LCD CONN Clock Generator ICS951462 AMD Turion/Sempron CPU DDRII 533/667 Socket S1 638P Dual Channel H_A#(3..31) H_D#(0..63) HT 16x16 800MHZ ATI-RS485MC 465 BGA DDRII-SO-DIMM X2 A-Link Express 2 x PCIE USB 2.0 USB conn x 2 / New card PCI BUS - Acer 3102WLMi | Service Guide - Page 15
), displays computer output. 2 Keyboard Serves for entering data into your computer. 3 Touchpad Touch-sensitive pointing device which support area for your hands when you use the computer. 6 Microphone Internal microphone for sound recording. 7 TV/media/volume buttons For use with Acer - Acer 3102WLMi | Service Guide - Page 16
5 # Icon IteBmattery indicator Description Indicates the computer's battery status. 6 CIR receiver Receives signals from a remote control Line-in jack Item Headphones/speaker/ line-out jack with S/PDIF support Latch Accepts audio line-in devices (e.g., audio CD player, stereo Dwealskcmriapnt - Acer 3102WLMi | Service Guide - Page 17
# Icon Item 2 N/A Ventilation slots Description Enable the computer to stay cool, even after prolonged use. 3 Three USB 2.0 ports Connect to USB IRaware computer) (optional). 6 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS PRO), MultiMediaCard (MMC), Secure Digital ( - Acer 3102WLMi | Service Guide - Page 18
(for selected models). 9 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 10 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use. # Icon Item # Icon Item Description Description # Icon Item Description Chapter 1 9 # Item Description - Acer 3102WLMi | Service Guide - Page 19
Item # Item 1 Hard disk bay 2 Memory compartment 3 Ventilation slots and cooling fan 4 Battery lock 5 Battery bay Description Description Houses the computer's hard disk (secured with screws). Houses the computer's main memory. Helps keep the computer cool. NOTEN:oDteo not cover or obstruct - Acer 3102WLMi | Service Guide - Page 20
like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Daecscireesdsaccess Number keys on embedded keypad Num LoNckumonLock on Type numbers - Acer 3102WLMi | Service Guide - Page 21
keyboard has two keys that perform Windows-specific Tab>: < +>: :Opens Help and Support. < +>p: ens the Find (All Acer eManager" on Acer eSettingsppaaggeeLE22am00upnocwheesrinthg"eTAAe"cccAehecrnreoerlMSoegeaMyttn.inaagngseairgn"eAorc"neron Acer ePower pagLeau2n0ches the Acer - Acer 3102WLMi | Service Guide - Page 22
Touchpad toggle Turns the internal touchpad on and off. Speaker toggle Turns the speakers on and off. Volume up Increases the sound volume. Volume down Decreases the sound the upr-center side of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www - Acer 3102WLMi | Service Guide - Page 23
. # Icon Item Num Lock DeLscigrihpttsiounp when Num Lock is activated. Power Lights when the computer is on. Battery Lights when the battery is being charged. Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication - Acer 3102WLMi | Service Guide - Page 24
user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology. Although the mail and web browser but"toAncesr set the web browser, mail and programmable buttons, run the Acer Launch Manager. "Launch Manager" on page 37 "Easy-launch - Acer 3102WLMi | Service Guide - Page 25
surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: (2) • Move your finger across(1t)he touchpa(4d)(2) to move the cursor. • Press - Acer 3102WLMi | Service Guide - Page 26
the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1 17 - Acer 3102WLMi | Service Guide - Page 27
no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password. Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is a handy file encryption utility that protects - Acer 3102WLMi | Service Guide - Page 28
passwords! Be sure to safeguard all related Chapter 1 19 - Acer 3102WLMi | Service Guide - Page 29
while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card reset it except by reformatting the notebook or taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the - Acer 3102WLMi | Service Guide - Page 30
Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: • Disk optimization - Acer 3102WLMi | Service Guide - Page 31
eRecovery Management utility occupies space in a hidden partition on the system's HDD. Be default, user-created backups are stored on D:\ drive. Acer eRecovery Management provides: • Password protection • Recovery of applications and drives • Image or data backup: • Backup to HDD (set recovery point - Acer 3102WLMi | Service Guide - Page 32
Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring - Acer 3102WLMi | Service Guide - Page 33
straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC LAN and optical device if supported. DC Mode (Battery Mode) There are four pre-defined profiles: Entertainment, Presentation, Word Processing, and Battery Life. You can also define - Acer 3102WLMi | Service Guide - Page 34
• Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. Chapter 1 25 - Acer 3102WLMi | Service Guide - Page 35
NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external resolution that is not supported by Acer ePresentation Management, adjust your display settings using Display PropNerotitees: or the utility provided by the graphics vendor. 26 Chapter 1 - Acer 3102WLMi | Service Guide - Page 36
utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebookS,tafirrstt eCnosnutrreotlhPaat tnheelsDeciospnldamy onitor is cmoonnnietocSrtee(t2dt),initchgoesnn - Acer 3102WLMi | Service Guide - Page 37
recommended valueN. ote: Note: Launch Manager Launch Manager allo"wEsaysyo-ulatuonsceht tbhuettfounrs"eaosny-plaaugnec2h4buttons located above the keyboard. You can access the Launch Mana"gEearsbyy-laculicnkcihngbounttSotnasrt">oAnllpPargoegr2a4ms > Launch Manager to start the application. Start - Acer 3102WLMi | Service Guide - Page 38
.stem Scan 4. When the scan is complete, a scan summary appears. Click Finished. Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the background so - Acer 3102WLMi | Service Guide - Page 39
base • Integrated memory controller: 64-bit DDR SDRAM at 100/133/166/200MHz • HyperTransportTM Technology to I/O devices: one 16-bit link supporting speed up to controller Keyboard controller and battery management unit Card bus PCMCIA controller LAN controller IEEE 1394 Specification ATi RS485MC - Acer 3102WLMi | Service Guide - Page 40
2 Spindle Speed (RPM): 4200 5400 I/O data transfer rate (Mbytes/sec. max.): 100 ultra DMA mode-5 100 ultra DMA mode-5 ATA data transfer mode supported: ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 Bytes per sector: 512 512 Max. media transfer rate (disk-buffer, Mbytes/sec.) 372 350 Voltage - Acer 3102WLMi | Service Guide - Page 41
BIOS Item Feature System Memory Item Chip Feature VGA Item Chip Features PCMCIA Item PCMCIA controller Features Description • Acer UI support • Multi-boot support • 1MB flash RIOM for system BIOS • Suspend to RAM (S3) / Disk (S4) • Various hot keys for system control • Support boot option: HDD/ - Acer 3102WLMi | Service Guide - Page 42
buffer to maximize the transfer speed 6. Traffic LED light support 7. Over current protection support • Memory Stick Interface 1. Compliant with Memory Stick PRO Format Specification Version 1.0 2. 4-bit parallel data transfer mode support 3. Memory stick clock frequency up to 40MHz 4. DMA mode to - Acer 3102WLMi | Service Guide - Page 43
• 802.11b/g • Built-in two antenna • Wi-Fi, WPA2, WMM CCX V3 and above support • To be placed on the top of LCD on the sides of LCD latches Description ATi SB460 • 56K, V.90/V.92, WWDAA • Wake-on-Ring support • CISPR22 application • MDC 1.5 card RJ-11 Description New Acer Ergo Keyboard Chapter 1 - Acer 3102WLMi | Service Guide - Page 44
• Hotkey controls • Embedded numeric keypad • Multi-language support • Spill-proof • Four easy-launch buttons: Internet browser, E-mail with LED, Acer Empowering, one user-programmable button Battery Item Vendor & model name Features Specification Panasonic/Sanyo/Sony • Li-Ion • 8-cell of 18650 - Acer 3102WLMi | Service Guide - Page 45
Physical size (mm) Electrical interface Color support 0.1971 (H) x 0.1971 (V) 200 (typical) 400 (typical) Rise: 6 Decay: 10 +3.3V (typical) 4.38 (typical) 585g 344.5 (W) x 222.5 (V) x 6.5 (T) 2 channels LVDS 262,144 colors Specification 0.2588 (H) x 0.2588 (V) 0.25875 (H) x 0.25875 (V) 185 - Acer 3102WLMi | Service Guide - Page 46
Item Normal input voltage of power supply Power consumption (watt) Weight Physical size (mm) Electrical interface Color support +3.3V (typical) Specification +3.9V (typical) +3.3V (typical) 3.96 (typical) 4.76 (typical) 3.96 (typical) 570g 317.3 (W) x 242.0 (H) x 5.9 (D) 1 channel LVDS 530g - Acer 3102WLMi | Service Guide - Page 47
/4.7GB, DVDRW 4.7GB, DVD-RAM 2.6GB/4.7GB • CD (read Manual load Manual load Manual load Max. 1300mA Max. 1200mA Max. 1800mA 5 V +/- 5% (Operating) 5 V +/- 5% (Operating) 5 V +/- 5% (Operating) 8X Super Multi Interface Item Vendor and model name Liteon SSM 8515S Performance Specification - Acer 3102WLMi | Service Guide - Page 48
Buffer memory Interface , DVD+RW, DVDRAM Load: manual load/DC brushless motor system Max. 1500mA +5V +/- 5% (operating) Specification • Access time: DVD 160 msec border, DVDRW, DVD+R, DVD+R DL, DVD+R Multisession, DVD+RW, DVD-RAM V1.0, DVD-RAM V2.1; CD read: CD-DA, CDROM Mode-1, CDROM/XA Mode-2 Form - Acer 3102WLMi | Service Guide - Page 49
time Buffer memory Interface Applicable disc format Loading mechanism Power requirement Input voltage HLDS GMA-4082N Specification Sustained: -RW, DVD+RW, DVD-RAM Load: manual load/DC brushless motor system Max. 1500mA +5V +/- 5% (operating) Fan True Value Table Fan Fan off Speed 1 Speed 2 Speed - Acer 3102WLMi | Service Guide - Page 50
if you encounter configuration problems, you may need to run Setup. Otherwise, you can also refer to Chapter 4 Troubleshooting when problem arises. Invoking BIOS , we will explain the BIOS Setup Utility by item. Part Information Main Security Boot Exit Description Display the system informations. - Acer 3102WLMi | Service Guide - Page 51
: ATi 009.012.001.005 EC BIOS Version: Serial Number: Asset Tag Number: V0.17A HCW5021012617000C01601 Product Name: Aspire 5110 Manufacturer Name: Acer UUID: 37363032313033353761000FB0F34EC7 F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults Esc Exit ← → Select Menu Enter - Acer 3102WLMi | Service Guide - Page 52
System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network Boot F12 Boot Menu: D2D Recovery: [14:13:43] [05/12/2006] 633 KB 1046528 KB 128 MB [Enabled] [Auto] [Enabled] [Disabled] [Enabled] Boot Exit Item Specific Help , , or - Acer 3102WLMi | Service Guide - Page 53
• F12 Boot Menu: • Enabled: When it is enabled, the users can modify device boot priority by pressing during POST. • Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot device change is only for one-time change. In other words, when the system is - Acer 3102WLMi | Service Guide - Page 54
PhoenixBIOS Setup Utility Advanced Security Enable ACPI (debug only): Infrared Port (FIR) Advanced Chipset Control [Yes] [Enabled] Boot Exit Item Specific Help En/Disable ACPI BIOS (Advanced Configuration and Power Interface) Debug only, remove this option for production. F1 Help ↑ ↓ Select - Acer 3102WLMi | Service Guide - Page 55
Clear [Enter] [Enter] [Enter] [Disabled] Boot Exit Item Specific Help Supervisor Password controls accesses of the setup utility. It can be Defaults F10 Save and Exit The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password - Acer 3102WLMi | Service Guide - Page 56
verification, the system will be hung up and the users need to manually power off the system. • User Password: If the User Password is in password verification, the system will be hung up and the users need to manually power off the system. • Set Supervisor Password / User Password: • Highlight - Acer 3102WLMi | Service Guide - Page 57
Main Advanced Security Boot Exit Boot priority order: 1: SATA: ST9120821AS-(S1) 2: IDE 1: 3: IDE 0: MATSHITADVD-RAM UJ-845S-(PM) 4: PCI BEV: Realtek Boot Agent 5: USB HDD: 6: USB CDROM: 7: USB FDD: 8: USB KEY: Item Specific Help Keys used to view or configure devices: Up and Down arrows select - Acer 3102WLMi | Service Guide - Page 58
Setup Utility Info. Main Advanced Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values - Acer 3102WLMi | Service Guide - Page 59
DOS Flash SOP 1. Press to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example. 2. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS. 50 Chapter 2 - Acer 3102WLMi | Service Guide - Page 60
3. In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message AC adapter does not exist. Chapter 2 51 - Acer 3102WLMi | Service Guide - Page 61
4. Flash status will show as following picture. When you finish BIOS update, the system will shut down or reboot automatically. 52 Chapter 2 - Acer 3102WLMi | Service Guide - Page 62
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly. To disassemble the computer, you need the tools below: • Wrist ground strap and - Acer 3102WLMi | Service Guide - Page 63
and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: There are several types of screws used to secure after the flowchart. Group the same type of screws together during service disassembling. Please also remember the screw location for each screw type. - Acer 3102WLMi | Service Guide - Page 64
you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List No. SCREW M2*3-B (NL) g SCREW M2*3-S (NL) h SCREW M2*4 i SCREW M3*4 (NL) Part No. 86.ADWV5.001 86.ADWV5.002 86.ADWV5.003 86.ADWV5.004 86.ADWV5.005 86.ADWV5. - Acer 3102WLMi | Service Guide - Page 65
Screws List No. Description j SCREW D-SUB 4#X40*1/5-NI (NL) Part No. 86.ADWV5.010 56 Chapter 3 - Acer 3102WLMi | Service Guide - Page 66
to the end as the arrow indicates. 2. The battery pack will pop up then remove it. Removing the HDD Module 1. Release the two screws fastening the HDD module cover. 2. Detach the HDD module cover. 3. - Acer 3102WLMi | Service Guide - Page 67
holding the thermal module cover. 2. Remove the thermal module cover. 3. Pull the RAM module locks at the same time as the arrows indicate. 4. The RAM module will pop up then detach it. Repeat the anterior step to remove another RAM module. 5. Pull the Mini PCI card locks at the same time as the - Acer 3102WLMi | Service Guide - Page 68
the system fan. 9. Disconnect the system fan cable carefully the remove the system fan. 10. Release the four screws securing the CPU heatsink. 11. Remove the CPU heatsink as the arrow indicates. 12. Counter clockwise release the screw securing the CPU using a flat head screw driver. 13. Carefully - Acer 3102WLMi | Service Guide - Page 69
replace the ODD module, you do not have to remove the anterior components. Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal module cover, follow the steps below. 1. Release the screw securing the ODD module. 2. Push the ODD module using a screwdriver - Acer 3102WLMi | Service Guide - Page 70
to replace or check the LCD module, you can skip all the main unit disassembly procedures. After removing the battery pack, please follow the steps below. 1. Open the notebook as shown. 2. Remove the middle cover from the edge of the middle cover. 3. Carefully detach the middle cover. 4. Carefully - Acer 3102WLMi | Service Guide - Page 71
four screws securing the LCD hinges on the main unit. 8. Then detach the LCD module from the main unit. Removing the Keyboard If you just want to replace the keyboard, skip the LCD module disassembly. After you remove the middle cover, follow the steps below. 1. Release the two screws securing the - Acer 3102WLMi | Service Guide - Page 72
Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Carefully release the media board FFC lock because it is fragile. Then disconnect the media board FFC. 2. Release the 12 screws securing the upper case and the lower case on the bottom side. 3. Release the four hexagonal - Acer 3102WLMi | Service Guide - Page 73
Removing the Power Board and the Modem Board 1. Detach the power board slightly. 1. Release the two screws securing the modem board. 2. Detach the modem board then disconnect the modem board cable. 64 Chapter 3 - Acer 3102WLMi | Service Guide - Page 74
Removing the Main Board 1. Disconnect the speakers cable and the microphone cable. 2. Release the screw securing the main board. 3. Slightly pull the edge of the lower case from the left side and at the same time push the main board on the bottom side to pop up the main board. 4. Repeat Step 3 from - Acer 3102WLMi | Service Guide - Page 75
Removing the Bluetooth Module 1. Place the main board as shown. 2. Tear off the tinsel. 3. Disconnect the Bluetooth module cable and remove the main board. 4. Remove the Bluetooth module. 66 Chapter 3 - Acer 3102WLMi | Service Guide - Page 76
Removing the Speakers 1. Release the two screws securing the speakers. 2. Then detach the speakers. Removing the Touch Pad Board 1. Slightly unlock the touch pad FFC lock by nail and disconnect the touch pad FFC. 2. Release the screw holding the touch pad board bracket then remove the touch pad - Acer 3102WLMi | Service Guide - Page 77
Removing the VGA Heatsink 1. Release the two screws securing the VGA heatsink. 2. Then detach the VGA heatsink. Disassembling the LCD Module 1. Remove the four screw cushions on the LCD bezel then release the four screws holding the LCD bezel. 2. Carefully detach the LCD bezel from the LCD module. - Acer 3102WLMi | Service Guide - Page 78
4. Carefully disconnect the LVDS cable. 5. Carefully disconnect the LCD cable then remove the inverter board. 6. Release the two screws securing the LCD panel. 7. Then detach the LCD panel. 8. Release the eight screws holding the left and right LCD brackets and remove the LCD brackets. Chapter 3 - Acer 3102WLMi | Service Guide - Page 79
9. Tear off the tape holding the LCD cable. 10. Carefully pull and disconnect the LCD cable. 70 Chapter 3 - Acer 3102WLMi | Service Guide - Page 80
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as - Acer 3102WLMi | Service Guide - Page 81
3. Follow the instructions in the message window. If errors occur with the internal diskette driver, reconnect the problems. Do not replace a non-defective FRU. 1. Reconnect the keyboard cable. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported - Acer 3102WLMi | Service Guide - Page 82
programs. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: battery pack, then check the power supply. If you think there is a power supply problem, please go to "Check the Power Adaptor" and "Check the Battery - Acer 3102WLMi | Service Guide - Page 83
charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up, replace the AC/DC charger board. Touchpad Check If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a non-defective FRU. 1. Reconnect - Acer 3102WLMi | Service Guide - Page 84
3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. Chapter 4 75 - Acer 3102WLMi | Service Guide - Page 85
not solve the problem, put the original part back in the 010 070 071 072 110 No Memory Error at xxxx:xxxx:xxxxh (R: xxxxh, W: xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery Keyboard error Keyboard Controller Failed Keyboard - Acer 3102WLMi | Service Guide - Page 86
offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead Replace and run Setup System CMOS checksum bad Default configuration used System timer error Real time clock error Previous boot incomplete Default configuration used Memory size found by POST - Acer 3102WLMi | Service Guide - Page 87
pack and power adapter). See Power System Check. Ensure every connector is connected correctly. Reconnect the DIMM. LED board System board Power source (battery pack and power adapter). See Power System Check. Reconnect the LCD connector. Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD - Acer 3102WLMi | Service Guide - Page 88
Huge Segment. Initialize Multi Processor. Initialize OEM special code. Initialize PIC and DMA. Initialize Memory type. Initialize Memory size. Shadow Boot Block. System memory test. Initialize interrupt vectors. Initialize Run Time Clock. Initialize video. Initialize System Management Mode. Output - Acer 3102WLMi | Service Guide - Page 89
Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key do not work). LCD battery pack and power adapter). See Power System Check. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery - Acer 3102WLMi | Service Guide - Page 90
emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom/Error The system will not enter hibernation. The system does not enter hibernation mode and four short beeps every minute. Action in Sequence Keyboard (if control - Acer 3102WLMi | Service Guide - Page 91
battery pack and let it cool for two hours. Refresh battery (continue to use battery until power off, then charge battery). Battery . Print problems Serial or parallel port device problems. Action in driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom/Error Keyboard - Acer 3102WLMi | Service Guide - Page 92
Keyboard/Touchpad-Related Symptoms Symptom/Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom/Error Internal modem does not work correctly. Action in Sequence Modem phone port modem combo board System board - Acer 3102WLMi | Service Guide - Page 93
, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1. Run the advanced diagnostic test for the system board in loop mode at least - Acer 3102WLMi | Service Guide - Page 94
FRU. 1. Power off the computer. 2. Visually check the devices. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery Pack • Hard disk drive • DIMM • CD-ROM / Diskette drive module - Acer 3102WLMi | Service Guide - Page 95
Jumper and Connector Location Main Board Top Side Chapter 5 Chapter 5 86 - Acer 3102WLMi | Service Guide - Page 96
PANEL CONNECTOR 2 JP2 LED BOARD CONNECTOR 3 JP3 MDC CONNECTOR 4 JP5 MEDIA BOARD CONNECTOR 5 JP6 TOUCH PAD BOARD CONNECTOR 6 JP7 INTERNAL KEYBOARD CONNECTOR 7 JP9 PCMCIA SOCKET 8 JP12 INTERNAL SPEAKER CONNECTOR 9 JP13 INTERNAL MIC CONNECTOR 10 U12 LAN CHIP 11 U14 1349 CHIP 12 - Acer 3102WLMi | Service Guide - Page 97
Item 1 JP14 3 JP16 5 JP18 7 JP20 9 JP22 11 JP24 13 JP27 15 JP30 17 JP32 Description USB CONNECTOR TV-OUT CONNECTOR DDRII SODIMM SLOT FAN CONNECTOR RJ45 CONNECTOR ODD CONNECTOR HDD (PATA) CONNECTOR NEW CARD SOCKET SPDIF OUT JACK Chapter 5 # Item 2 JP15 4 JP17 6 JP19 8 JP21 10 JP23 - Acer 3102WLMi | Service Guide - Page 98
# Item 19 JP34 21 PJP2 Description MIC JACK BATTERY PACK CONNECTOR # Item 20 PJP1 22 U39 Description DC JACK NORTH BRIDGE 89 Chapter 5 - Acer 3102WLMi | Service Guide - Page 99
Switch Board Top Side Item SW1 SW2 SW3 SW4 SW5 D1 D2 D3 D4 D5 Description POWER BUTTON E-MAIL BUTTON INTERNAL BUTTON USER BUTTON EMPOWER BUTTON POWER LED MEDIA LED CAPS LED NUMLK LED EMAIL LED Chapter 5 90 - Acer 3102WLMi | Service Guide - Page 100
Bottom Side Item JP2 JP3 JP7 Description USB CONNECTOR USB CONNECTOR LED BOARD CONNECTOR 91 Chapter 5 - Acer 3102WLMi | Service Guide - Page 101
) list in global configuration of Aspire 5110/ 5100/3100 series. Refer to this chapter whenever you order the parts to repair or for RMA ( part number is changed, it will NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part - Acer 3102WLMi | Service Guide - Page 102
Category ADAPTER N/A BATTERY BOARD Partname Acer Part Number ADAPTER 65W 3PIN LITEON PA-1650-02LR ADAPTER 65W 3PIN DELTA SADP-65KB DBFF ADAPTER 90W 3PIN LITEON PA-1900-04LR ADAPTER 90W 3PIN - Acer 3102WLMi | Service Guide - Page 103
3 PIN N/A POWER CORD KOERA 3 PIN N/A POWER CORD ISRAEL 3 PIN N/A POWER CORD INDIA 3 PIN N/A POWER CORD TWN 3 PIN CASE/COVER/BRACKET ASSEMBLY MIDDLE COVER AS Chapter 5 Acer Part Number 55.ADWV5.003 55.ABHV5.001 19.ABHV5.001 19.ABHV5.002 50.ABHV5.001 50.ABHV5.002 50.ABHV5.003 50.ABHV5.004 - Acer 3102WLMi | Service Guide - Page 104
Category Partname UPPER CASE AS W/O TV & MEDIA B Acer Part Number 60.ABHV5.001 N/A UPPER CASE AS W/O TV W/MEDIA B 60.ADWV5.001 N/A UPPER CASE AS W/TV & MEDIA B TBD LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR& - Acer 3102WLMi | Service Guide - Page 105
N/A CPU AMD SEMPRON 512K 1.6G SMS3200HAX4CM N/A CPU AMD SEMPRON 256K 1.8G SMS3400HAX3CM N/A CPU AMD SEMPRON 512K 1.8G SMS3500HAX4CM COMBO DRIVE DVD/CDRW 24X COMBO MODULE Acer Part Number 60.ABHV5.005 60.ABHV5.006 6K.ABHV5.002 50.ABHV5.005 50.ABHV5.006 KC.TTL02.500 KC.TTL02.520 KC.TTL02.560 - Acer 3102WLMi | Service Guide - Page 106
120G 5400RPM SAMSUNG M60S HM120JI Acer Part Number KH.06007.011 KH. KEYBOARD THAILAND W/MEDIA B AS KEYBOARD HEBREW W/MEDIA B AS KEYBOARD ARABIAN W/MEDIA B AS KEYBOARD US INTERNATIONAL W/MEDIA B AS KEYBOARD RUSSIA W/MEDIA B AS KEYBOARD GREEK W/MEDIA B AS KEYBOARD CZECH REPUBLIC W/MEDIA B AS KEYBOARD - Acer 3102WLMi | Service Guide - Page 107
SLOVENIA W/O MEDIA B AS KEYBOARD SLOVAK W/O MEDIA B AS KEYBOARD BRAZIL PORTUGES W/O MEDIA B AS KEYBOARD SWISS/G W/O MEDIA B AS KEYBOARD DENMARK W/O MEDIA B AS KEYBOARD ITALIAN W/O MEDIA B AS KEYBOARD BELGIUM W/O MEDIA B AS KEYBOARD GERMAN W/O MEDIA B AS Chapter 5 Acer Part Number TBD TBD TBD TBD - Acer 3102WLMi | Service Guide - Page 108
W/O MEDIA B AS KEYBOARD NORWAY W/O MEDIA B AS KEYBOARD HUNGARY W/O MEDIA B AS KEYBOARD SPANISH W/O MEDIA B AS KEYBOARD LATIN W/O MEDIA B AS KEYBOARD ICELANDIC W/O MEDIA B AS KEYBOARD TURKEY W/O MEDIA B AS KEYBOARD JAPAN W/O MEDIA B-AS ASSY LCD MODULE 15 IN. XGA W/ANTENNA Acer Part Number KB.ASP07 - Acer 3102WLMi | Service Guide - Page 109
NAME PLATE - AS5100 NAME PLATE - AS5110 Acer Part Number 47.ABHV5.004 47.ABHV5.005 40.ABJV5 FAN MEMORY 256MB DDR II 533 MICRON MT4HTF3264HY53EB4 MEMORY 256MB DDR II 533 SAMSUNG M470T3354CZ3CD5 MEMORY 256MB DDR II 533 HYNIX HYMP532S64BP6-C4 MEMORY 512MB DDR II 533 NANYA NT512T64UH8A1FN37B MEMORY - Acer 3102WLMi | Service Guide - Page 110
Category Partname CPU THERMAL MODULE-DIS Acer Part Number 60.ABHV5.009 VGA HEATSINK-DISCRETE POINTING DEVICE TOUCHPAD W/SPONGE SPEAKER SPEAKER SET (R&L) N/A ACCESSORY N/A N/A N/A N/A SCREW N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A MIC REMOTE CONTROLLER - FORMASA MP-RC802 MCE REMOTE CONTROLLER- - Acer 3102WLMi | Service Guide - Page 111
Exploded Diagram No. Description Acer Part Number 001 MIDDLE COVER AS 42.ABHV5.001 002 LOWER MEDIA B 60.ABHV5.001 301 THERMAL DOOR 42.ABHV5.002 304 CPU THERMAL MODULE-DIS 60.ABHV5.009 305 FAN ASSY - DISCRETE 23.ADWV5.001 308 SCREW M2*3-S (NL) 86.ADWV5.007 309 SCREW M2.5*10(NL - Acer 3102WLMi | Service Guide - Page 112