2012 Toyota RAV4 Warranty, Maitenance, Services Guide - Page 21

Obtaining Warranty Service EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement, present to an authorized Toyota dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Toyota's recommended time allowance for the repair. If your vehicle requires emergency repair, Toyota assumes no liability for subsequent failures caused by improper repairs or the use of non-Genuine Toyota Parts unless you have the vehicle properly repaired in a timely manner. To ensure that warranty coverage remains intact, have your vehicle inspected by an authorized Toyota dealership as soon as possible after an emergency repair. The Toyota RAV4 EV is being offered in limited quantities in certain California markets. While non-powertrain warranty service can be performed by any Toyota dealership, powertrain and high voltage component warranty service must only be performed by an authorized RAV4 EV dealership. Because your electric powertrain warranty service can only be performed by an authorized RAV4 EV dealership, Toyota does not recommend home-basing the vehicle outside the state of California. WARRANTY Your Responsibilities 21