2010 Lincoln Town Car Warranty Guide 4th Printing
2010 Lincoln Town Car Manual
2010 Lincoln Town Car manual content summary:
- 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 1
2005 MODEL 2010 MODELYEAR YEARWARRANTY WARRANTY GUIDE GUIDE warranty guide 2010 MODEL YEAR - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 2
service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park .com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 3
- 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 4
? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2010-MODEL VEHICLE Limitations and Disclaimers Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 5
Explanation Of California Emissions Warranties Coverage for 2010-Model Vehicles What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 6
apply to your 2010-model Lincoln vehicle. If you bought a previously owned 2010-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems (pages 16 - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 7
work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership looks forward to meeting your - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 8
Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide vehicle identification number available. DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 9
accommodations to other owners of similar vehicles. As a condition of these warranties, you are responsible for properly using, maintaining, and caring for your vehicle as outlined in your Owner Guide and Scheduled Maintenance Guide. Ford recommends that you maintain copies of all maintenance - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 10
in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, These implied warranties are limited, to the extent allowed by law, to the time period covered by the written does not apply if your vehicle is used for racing, even if the vehicle is - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 11
not required to first use BBB AUTO LINE to resolve your dispute - although the program is still available to you. For more service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for four years unless you drive - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 12
warranty, any such liability shall terminate. Conditions that are not covered by the New Vehicle Limited Warranty are described on pages 10-14. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford, at - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 13
New Vehicle Limited Warranty time in service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 36,001-50,000 PERCENT OF PARTS COVERED BY FORD - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 14
joints; Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal parts), drive shaft, propeller shafts, retainers, supports, seals and gaskets, universal and constant velocity joints. (2) Your vehicle's safety belts and air bag - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 15
when you took delivery of your 2010-model Lincoln limousine or funeral coach or hearse for details for the Lincoln Limousine Limited Warranty. See page 32 for additional details about the M88 Limousine & Hearse Package and Navigator 17L Limousine Packages. WHAT IS NOT COVERED UNDER THE NEW VEHICLE - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 16
the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the installation or use of - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 17
of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 18
System If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. Some examples include: • Loss of personal recording media, software or data • Failure to provide proper installation environment • Damage caused by: • abnormal use - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 19
(GVWR) exceeds 9,900 pounds. See important information about Navigator L Limousine conversions (page 32). • Any other Lincoln vehicles that are converted to limousines or funeral coaches. This will void the New Vehicle Limited Warranty. See important information about conversions (page 32). 14 - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 20
driving a daily rental unit). Under this program, Ford will cover: • Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • Flat tire change (vehicle must have useable spare) • Fuel delivery (limited unless the problem is covered by another - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 21
Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 16) ➡ Emissions Performance Warranty (pages 17-18) ➡ What is Covered? (pages 18-19) ➡ What is Not - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 22
no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the Scheduled Maintenance Guide, and this booklet. • Your - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 23
to use your parts contain an emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Evaporative Emissions Control System • Air/Fuel Feedback Control System and Sensors • Exhaust Gas Recirculation (EGR) System • Air - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 24
time that is specified in your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains a complete list of parts covered by emissions warranties. For more details about - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 25
ADDITIONAL EMISSIONS PERFORMANCE WARRANTY INFORMATION If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you believe to be violations of the terms of this warranty, you - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 26
WARRANTY 3/50,000 7/70,000 3/50,000 * These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California. Vehicles Eligible for California Emission Warranty Coverage California emission - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 27
pages 24-25) ➡ What Is Not Covered? (page 26) EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2010-model vehicle. In California, new motor - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 28
your vehicle to a Lincoln dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should also be aware that Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed due - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 29
WHAT IS COVERED? If the parts on the following list contain a defect that affects emissions, they are covered by defect warranties: • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 30
COVERAGE FOR 2010 MODEL VEHICLES UNDER LONG TERM DEFECTS WARRANTY (Coverage for up to 7 years/70,000 miles, whichever first cccurs) MKS, MKT, MKX, MKZ, Town Car, Navigator Engine Size 3.7L 4.6L X X X X X X X X X X X X X X X X X X X X X X X Part Name ABS Module Catalytic Converter Catalyst Inlet - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 31
Important Information about List of Parts There may be additional coverages for these parts through the Bumper to Bumper or Powertain limited warranties. In any case, the warranty with the broadest coverage applies. Also covered by this warranty are all emissions-related bulbs, hoses, clamps, - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 32
whether the repair is covered by the warranty. If available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 33
Ford's suggested retail price for the warranted parts that are replaced and labor charges based on Ford's recommended time instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 34
maintenance and wear items); and • protection against covered repair costs after your Bumper to Bumper Warranty expires You may purchase Ford ESP from any Ford Motor Company dealer or see our website at Ford-Esp.com. There are several Ford ESP plans available in various time, distance and deductible - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 35
warranty concern has not been resolved using the three-step procedure outlined on the LINE program consists of two parts - mediation and arbitration. During ownership. Upon receipt, the BBB will review the claim for eligibility under the Program right to change eligibility limitations, modify procedures, - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 36
laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state your written notification to: Ford Motor Company Lincoln Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 31 - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 37
(GVWR) exceeding 7,500 pounds. The wheelbase on the Lincoln Navigator L with the Limousine Package (17L) may NOT be limitations or its GVWR exceeds the weight limitations, then the New Vehicle Limited warranty is voided, any Ford Extended Service in-use compliance). Any other Lincoln vehicle - 2010 Lincoln Town Car | Warranty Guide 4th Printing - Page 38
AW1J 19T201 DA November 2009 Fourth Printing Warranty Guide Litho in U.S.A.
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2005 MODEL YEAR WARRANTY GUIDE
warranty guide
2010 MODEL YEAR
2010
MODEL YEAR WARRANTY GUIDE