3Ware 8506-8 User Guide

3Ware 8506-8 - Escalade RAID Controller Manual

Get 3Ware 8506-8 - Escalade RAID Controller PDF manuals and user guides
UPC - 693494850680
View all 3Ware 8506-8 manuals
Add to My Manuals
Save this manual to your list of manuals

3Ware 8506-8 manual content summary:

  • 3Ware 8506-8 | User Guide - Page 1
    User Guide Escalade® ATA RAID Controller Supports the 7000 and 8000 Series and Release 7.7.x of the 3ware Software PN 900-0041-00 December, 2003
  • 3Ware 8506-8 | User Guide - Page 2
    , mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, Inc., 455 West Maude Ave., Sunnyvale, CA 94085. Trademarks 3ware, Escalade, and 3DM are all registered trademarks of 3ware, Inc. The 3ware logo, StorSwitch, TwinStor, and R5 Fusion are all trademarks of
  • 3Ware 8506-8 | User Guide - Page 3
    reliability and performance 7 Escalade Serial ATA Controller 8 RAID increases performance and adds redundancy 8 RAID 0 arrays maximize performance and capacity 8 RAID 1 arrays offer fault tolerance 9 TwinStorTM Technology adds performance to 3ware's mirrored disk arrays . . . 9 RAID 10 arrays
  • 3Ware 8506-8 | User Guide - Page 4
    version of the controller . 52 Updating the 3ware driver 52 Installing/Upgrading the 3ware driver 54 Remove the existing Escalade ATA RAID Controller and install the new Escalade ATA RAID Controller 59 Reboot the machine 59 Install the 3DM disk management utility 59 Linux Installation 61 Red
  • 3Ware 8506-8 | User Guide - Page 5
    Troubleshooting: Problems and Solutions 97 Hardware installation 97 Software installation 98 Screen display messages 99 AEN Messages 100 Appendix A. Compliance and Conformity Statements 109 Federal Communications Commission Radio Frequency Interference Statement 109 Microsoft Windows Hardware
  • 3Ware 8506-8 | User Guide - Page 6
    iv 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 7
    10 Configuration Example 10 RAID 5 Configuration Example 11 8-Port Escalade 750x-8 ATA RAID Controller Layout 18 12-Port Escalade 850x-12 Serial ATA RAID Controller . . . . . 21 12-Port Escalade 8506-12MI Serial ATA RAID Controller . . . 24 Multi-lane Cable (InfiniBand 4x, SFF-8470 24 3ware BIOS
  • 3Ware 8506-8 | User Guide - Page 8
    Installation or Removal Dialog Box 99 A Warning for All Software Removal Requests 99 Confirmation of Successful Software Removal 99 Administrator Privileges Required Warning 99 Firmware Upgrade Requirement Warning 100 System Reboot Request 100 vi 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 9
    Before You Begin Congratulations on selecting the Escalade ATA RAID Controller as your RAID data storage and management system. This user guide gives simple, step-by-step instructions for installing and configuring your Escalade ATA RAID Controller. To ensure your personal safety and protect your
  • 3Ware 8506-8 | User Guide - Page 10
    and Windows Server 2003 ■ Linux Support. Redhat, SuSE. (Drivers available in Open Source.) ■ FreeBSD. Version 4.8 ■ Performance. Twinstor, Command Queuing, Elevator Seeking, R5Fusion ■ Field Upgrades. Field Upgradeable Firmware, BIOS, 3DM and Drivers 2 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 11
    ESD-protective bag ■ ATA interface cables (one per port) ■ 3ware installation media with the following: 3DM, Drivers and Escalade User Guide (.pdf format) ■ 3ware Release Notes ■ 3ware Installation Guide Escalade 8000 series Serial ATA RAID Controller ■ Escalade Serial ATA RAID Controller in an ESD
  • 3Ware 8506-8 | User Guide - Page 12
    MHz PCI-X slots. The ATA RAID Controller may be connected to up to two, four, eight, or twelve IDE/ATA drives by the supplied interface cables. Note: For all Escalade 750x and 850x models, and for 7006-2 and 8006-2, install the card in a 64-bit PCI slot for best performance. For the Escalade 7506
  • 3Ware 8506-8 | User Guide - Page 13
    . ■ Don't touch any pin, contact, lead or component on the ATA RAID Controller. Mechanical Concerns Be careful when installing the Escalade ATA RAID Controller into your system. Excessive force can damage the board, the cables, your air from fans or heat sinks in the system case. www.3ware.com 5
  • 3Ware 8506-8 | User Guide - Page 14
    Before You Begin 6 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 15
    3DM) utility with password security for network management of 3ware storage arrays ■ Command line interface (CLI) for Windows and Linux (available from the 3ware website at http://www.3ware.com/support/download.asp, and described in 3ware Escalade Command Line Interface User Guide) www.3ware.com 7
  • 3Ware 8506-8 | User Guide - Page 16
    mirrored RAID 10 arrays for fault tolerance and performance; and RAID 5 arrays for fault tolerance, high capacity and storage efficiency. RAID 0 arrays maximize performance and capacity When drives are configured in a striped disk array (see Figure 1), the Escalade ATA RAID Controller distributes
  • 3Ware 8506-8 | User Guide - Page 17
    user data. Figure 1. RAID 0 Configuration Example RAID 1 arrays offer fault tolerance Mirrored disk arrays write data to two drives using RAID performance. The adaptive algorithms found in 3ware's TwinStor technology boost performance drive head. RAID 10 arrays maximize performance and fault
  • 3Ware 8506-8 | User Guide - Page 18
    , 512K or 1M) the arrays. RAID 10 is available on the four, eight, and twelve port Escalade ATA RAID Controllers Figure 3. RAID 10 Configuration Example RAID 5 arrays optimize performance, fault tolerance, high capacity and storage efficiency The RAID 5 configuration features the data striping of
  • 3Ware 8506-8 | User Guide - Page 19
    from the R5 Fusion technology. Note: R5 Fusion is available only with Escalade 750x and 8508 ATA RAID Controllers. Configure and manage your disk arrays The 3ware Disk Array Configuration Utility is a BIOS level tool for creating, deleting, maintaining disk arrays and rebuilding mirrored arrays
  • 3Ware 8506-8 | User Guide - Page 20
    drive connected to the 3ware controller. If the disk drive is part of a redundant array, error locations that are found and are deemed repairable are rewritten with the redundant data. This forces the drive firmware to reallocate the error sectors 12 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 21
    corrective actions on problem areas on the disk and can minimize the occurrence of uncorrectable read errors. Background Media Scan is scheduled through 3DM. When the media scan is activated, the controller firmware either starts the scan at the first drive with the lowest port number or scans from
  • 3Ware 8506-8 | User Guide - Page 22
    Quick Installation Guide Quick Installation Guide 14 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 23
    an existing ATA RAID Controller with a new version of the controller. Operating systems supporting the Escalade ATA RAID Controller include: ■ Windows 2000 (SP3 or newer), XP (SP1 or newer), or 2003 ■ Red Hat and SuSE Linux ■ FreeBSD Step 4. Install 3DM Install 3DM for Windows or Linux from the
  • 3Ware 8506-8 | User Guide - Page 24
    Quick Installation Guide 16 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 25
    's instructions. 4 Disconnect the disks from the existing Escalade ATA RAID Controller installed in your system. Tip: If your boot disk is connected to the ATA RAID Controller and you intend to retain it as your boot device, note or mark which physical disk is connected to port 0 on the controller
  • 3Ware 8506-8 | User Guide - Page 26
    LED drive status connector, if used, will flash for any I/ O activity on any port. Connect the interface cables to the Escalade ATA RAID Controller 1 Connect the interface cables supplied with the product to the ATA RAID Controller. See Figure 5. 18 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 27
    have noticed that the slots closest to the Accelerated Graphics Port (AGP) or in the 64-bit PCI slot typically give the best performance. Our card should fit in both 32-bit and 64-bit PCI slots with 5V as well as with 3.3V. 5 Line the ATA RAID Controller up so that all pins make proper contact with
  • 3Ware 8506-8 | User Guide - Page 28
    3ware Hardware Installation troller inside the chassis. The short 4-port or 8-port Escalade ATA RAID Controller is keyed to ensure proper installation in a full-sized PCI slot. 6 Ensure that the contacts will mate with the grooves in the slot. Press down gently on the edge of the ATA RAID Controller
  • 3Ware 8506-8 | User Guide - Page 29
    do not usually support LED disk drive activity indicators on a per port basis. Note: If your serial controller is either a model 8506-8MI or 850612MI, turn to page 24 and follow the instructions in that section. Connect the interface cables to the Escalade Serial ATA RAID Controller 1 Connect the
  • 3Ware 8506-8 | User Guide - Page 30
    Port (AGP) or in the 64-bit PCI slot typically give the best performance. Our card should fit in both 32-bit and 64-bit PCI slots with 5V as well as with 3.3V. 8 Line up the ATA RAID Controller so that all pins make proper contact with the PCI slot pins when pushed into place. The Escalade ATA RAID
  • 3Ware 8506-8 | User Guide - Page 31
    to the ATA RAID Controller and plug it into the drive or drive carrier. One edge of each interface cable connector is keyed to ensure proper installation. Using parallel ATA-133 or ATA-100 drives with a converter kit Notes: UltraATA-66 and UltraATA-33 drives are not supported. 3ware has not
  • 3Ware 8506-8 | User Guide - Page 32
    8. ■ For use with a backplane that has individual SATA connectors, use the breakout cable, which has a multi-lane connector on one end, and four individual SATA connectors on the other end. Figure 8. Multi-lane Cable (InfiniBand 4x, SFF-8470) 24 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 33
    slot. Hint: While the ATA RAID Controller runs properly in any PCI slot, not all slots give equal performance due to the architecture of the PCI bus. In our laboratories, we have noticed that the slots closest to the Accelerated Graphics Port (AGP) or in the 64-bit PCI slot typically give the best
  • 3Ware 8506-8 | User Guide - Page 34
    sequence Using your computer's Setup utility, ensure that your boot device precedes the Escalade ATA RAID Controller in the boot sequence. If you have other disks installed on the motherboard, the ATA RAID Controller precedes them in boot order. 26 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 35
    degraded, the hot spare will automatically be substituted for the faulted drive. Note: The BIOS will not be installed if no drives are attached to the Escalade ATA RAID Controller. The ATA RAID Controller shares one IRQ on the PCI bus. Hot spare and hot swap Hot Spare is the label given to a drive
  • 3Ware 8506-8 | User Guide - Page 36
    to an Available Port To add a new spare, follow the same steps except you will not be required to remove a drive. Invoking the 3ware BIOS tool Power up or reboot your system. Before the boot phase, wait until you see a screen similar to Figure 9. 28 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 37
    . ■ All supported RAID levels (0,1,5,10) can be created based on the number of drives that the ATA RAID Controller supports. ■ Multiple arrays of supported RAID levels can be implemented on a single controller based on the number of drives that the ATA RAID Controller supports. www.3ware.com 29
  • 3Ware 8506-8 | User Guide - Page 38
    the utility. Displaying advanced details Selecting Shift-F5 will show the software versions (BIOS, Firmware, monitor), slot #, and model # of the 3ware card (see Figure 11). Press Escape to return to the main 3ware Disk Array Configuration screen. 30 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 39
    drives that are part of an existing disk array you must first delete the array. Note: Accelerate keys. Anywhere in the BIOS configuration screen, if a user hits the corresponding accelerate keys, it immediately highlights the appropriate button: Alt-C for "Create Array" Alt-D for "Delete Array" Alt
  • 3Ware 8506-8 | User Guide - Page 40
    (capacity of smallest drive) Navigate to the Create Array button after selecting all the drives for the array. Press Enter to bring up the Create Disk Array display (see Figure 13 and Figure 14 for examples). Check that the proper drives are listed. 32 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 41
    14. Create Disk Array Display, RAID 5 Example Select RAID configuration The Escalade ATA RAID Controller gives you a choice of four RAID configurations. Select one. ■ Stripe (RAID 0): maximizes performance and capacity through a process called striping. High performance arrays write portions of
  • 3Ware 8506-8 | User Guide - Page 42
    performance. RAID 10 arrays require a minimum of four drives. Configurations consist of 4, 6, 8, 10 or 12 drives. ■ RAID 5: combines parity data and striping, providing fault tolerance, high capacity and high storage may be instances when you always 34 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 43
    1 or 10 Arrays RAID 1 and 10 arrays are not profiled when created, or initialized after booting into the OS. When the firmware receives the first verify request, given that the array was never initialized, the initialization will then begin. Any subsequent verify operations will then perform the
  • 3Ware 8506-8 | User Guide - Page 44
    not support the feature of OCE (Online Capacity Expansion). Deleting a disk array To delete an array (see Figure 16) first select the array by navigating to it and hitting Enter. An asterisk in the left most column indicates the array is selected. 36 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 45
    How to maintain or verify a disk array 3ware Disk Array Configuration Available Drives: Disk Arrays: *Array Unit 0 - 4 drive 64K RAID 0 Port 0 - QUANTUM FIREBALLP LM30 Port 1 - QUANTUM FIREBALLP LM30 Port 2 - QUANTUM FIREBALLP LM30 Port 3 - QUANTUM FIREBALLP LM30 120.0GB 30.0GB 30.0GB 30.0GB 30.
  • 3Ware 8506-8 | User Guide - Page 46
    arrays the initial verify can be done in the BIOS, in 3DM, or through the CLI. Rebuilding a mirrored disk array Escalade ATA RAID Controllers allow you to create fault tolerant disk arrays by selecting a mirrored RAID 1 or RAID 10 array. These disk arrays store identical data on two or more drives
  • 3Ware 8506-8 | User Guide - Page 47
    F8 Done Figure 18. Degraded RAID 1 Array Drive When Not in Use 3ware Disk Array Configuration Available Drives: Disk Arrays: Array Unit 0 - 4 drive 64K RAID 10 Port 0 - QUANTUM FIREBALLP LM30 Port 1 - QUANTUM FIREBALLP LM30 Port 2 - QUANTUM FIREBALLP LM30 Port 3 - QUANTUM FIREBALLP LM30 60.0GB
  • 3Ware 8506-8 | User Guide - Page 48
    drives. 3ware Disk Array Configuration Available Drives: Port 0 - QUANTUM FIREBALLP KX27.3 Disk Arrays: Array Unit 1 - 3 drive 64K RAID 5 Port 1 - IBM-DTLA-387815 Port 2 - IBM-DTLA-387815 Port 3 - a source error. The default is "disable." 40 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 49
    Rebuilding a RAID 5 disk array Figure 21. Continue on Source Error blocks will be rewritten, but the data may be incorrect. It is recommended that you perform a file system check after the rebuild completes. 4 Confirm that you selected the correct and press Enter to select it. www.3ware.com 41
  • 3Ware 8506-8 | User Guide - Page 50
    Esc Cancel F8 Done Figure 23. Rebuild Array Status Display, RAID 1 Example 11 Press F8 to save your configuration and reboot the system. The rebuild will start within a few minutes of the 3ware driver loading, once the operating system has booted. 42 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 51
    user when the rebuild process is complete. Auto initialization on power failure A power failure will cause the secondary drive of a mirrored unit (RAID 1 or 10 again. 3ware's auto-init feature determines if this is required. During driver startup, a flag is set that indicates that the driver loaded.
  • 3Ware 8506-8 | User Guide - Page 52
    starts about 10 minutes after the driver loads in the operating system. Note: If the rebuild is not started in the 3ware BIOS, the new CLI to remove a JBOD unit and add it back as a hot spare. For more information, see the 3ware CLI User's Guide. 44 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 53
    an operating system and want to install Windows on a drive managed by the Escalade ATA RAID Controller, follow the instructions in: Installing the ATA RAID controller while installing Windows 2000/XP/ 2003 (page 47). If you are installing the Escalade ATA RAID Controller on a system that already has
  • 3Ware 8506-8 | User Guide - Page 54
    Storage. c Select Disk Management. 4 Follow the steps the appear on-screen to write a signature to the drive. 5 Right click on the drive and select Create Volume. 6 Follow the steps that appear on-screen to create a volume and to assign a drive letter. 46 3ware Escalade ATA RAID Controller User
  • 3Ware 8506-8 | User Guide - Page 55
    the ATA RAID controller while installing Windows 2000/XP/2003 Installing the ATA RAID controller while installing Windows 2000/XP/2003 Materials required: ■ Microsoft Windows 2000/XP/2003 installation CD-ROM ■ 3ware CD-ROM (You will be required to create a 3ware Windows Driver Installation
  • 3Ware 8506-8 | User Guide - Page 56
    Windows 2000/XP/2003. 1 Remove the driver performance when created. RAID 1 and 10 arrays are not initialized when created and are immediately available for use with full performance when created. The first time the array is verified (via the BIOS or 3ware 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 57
    chapters. Install the 3ware driver As a Plug and Play device, Windows 2000/XP/2003 recognizes the Escalade ATA RAID Controller and brings up the Found New Hardware Wizard which guides you in installing the 3ware driver (see Figure 24). Continue to the Install/Upgrade 3ware driver section. Figure 24
  • 3Ware 8506-8 | User Guide - Page 58
    disks accessible to Windows 2000/XP/2003. 1 Remove the driver diskette, then select RAID 5 array can be used immediately, but it will not be fault tolerant until the initialization is complete. The disadvantage of this is that it takes longer for the 50 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 59
    the ATA RAID controller on systems that boot from a different device array to become fully redundant, because it takes longer to initialize an array than it does to write zeroes to the array. Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. www.3ware.com
  • 3Ware 8506-8 | User Guide - Page 60
    then click on the Device Manager tab. 6 Open the SCSI and RAID Controllers selection. 7 Locate and double-click on 3ware ATA RAID Controller. The 3ware ATA RAID Controller Properties pop-up menu appears. 8 Click on the Driver tab (see Figure 25). 52 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 61
    Replacing an existing ATA RAID controller with a new version of the controller Figure 25. 3ware ATA RAID Controller Properties Display 9 Click on the Update Driver... button. 10 Click Next on the Upgrade Device Driver Wizard (see Figure 26). www.3ware.com 53
  • 3Ware 8506-8 | User Guide - Page 62
    Upgrade Device Driver screen shown in Figure 27, make sure to select "Display a list of known drivers for this device, so that I can choose a specific driver." Then click Next and follow the instructions. Figure 27. Upgrade/Install Device Driver 54 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 63
    an existing ATA RAID controller with a new version of the controller 2 When the Select a Device Driver dialog appears (see Figure 28), click on the Have Disk... button. Figure 28. Select a Device Driver 3 When the Install from Disk (Figure 29) dialog appears, insert the 3ware driver installation
  • 3Ware 8506-8 | User Guide - Page 64
    dialog box to highlight it. Then click on Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. The Start Device Driver Installation screen appears (see Figure 31). Figure 30. Select a Device Driver 56 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 65
    version of the controller Figure 31. Start Device Driver Installation 5 Depending on the driver that was packaged with your ATA RAID controller the Digital Signature Not Found screen may appear (see Figure 32). If this screen appears, click on Yes to continue and follow the instructions to complete
  • 3Ware 8506-8 | User Guide - Page 66
    Windows Installation Figure 33. Final driver installation screen 58 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 67
    ATA RAID controller with a new version of the controller Remove the existing Escalade ATA RAID Controller and install the new Escalade ATA RAID Controller Refer to the Hardware Installation chapter. Reboot the machine 1 Remove the driver diskette from your PC, then install the new ATA RAID Storage.
  • 3Ware 8506-8 | User Guide - Page 68
    Windows Installation 60 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 69
    configure the Escalade ATA RAID Controller. Red Hat Linux Installation page 62 SuSE Linux Installation page 68 Note: Check 3ware's web site (www.3ware.com) for the latest release notes and for instructions on how to upgrade your driver and firmware to the latest release. 1. 3ware ships compiled
  • 3Ware 8506-8 | User Guide - Page 70
    system installed on a unit connected to another controller, follow the instructions in: Installing the ATA RAID controller on systems that boot from a different device (page 64). Note: If you wish to upgrade to a newer 3ware Escalade Linux driver, please refer to the latest Release Notes published
  • 3Ware 8506-8 | User Guide - Page 71
    immediately available for use with full performance when created. RAID 1 and 10 arrays are not initialized when created and are immediately available for use with full performance when created. The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization
  • 3Ware 8506-8 | User Guide - Page 72
    chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. Installing the ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware CD-ROM (You will be required to create a 3ware Linux Driver Installation Diskette from the files
  • 3Ware 8506-8 | User Guide - Page 73
    Linux Installation 2 For Red Hat 2.4 kernels, type: cp For example: cp /mnt/rh80/3w-xxxx.* /lib/modules// kernel/drivers/scsi/3w modules.conf, if it isn't already there: alias scsi_hostadapter 3w-xxxx 4 Run mkinitrd by entering the following: /sbin/
  • 3Ware 8506-8 | User Guide - Page 74
    support multiple build targets from makefile. Note: Boot to UP version of kernel to build all modules except SMP. For SMP, boot to smpkernel. To build UP module, type: make -f Makefile.rh The file created is 3w-xxxx.o To build SMP module, type: 66 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 75
    , copy module to: /lib/modules//kernel/drivers/scsi/3w-xxxx.o RAID array initialization RAID 0 arrays do not need to be initialized and are immediately available for use with full performance when created. RAID 1 and 10 arrays are not initialized when created and are immediately
  • 3Ware 8506-8 | User Guide - Page 76
    Command Line Interface, refer to the 3ware CLI User Guide. SuSE Linux Installation Note: Release 7.7 of the 3ware code set (including firmware, driver, and 3DM) supports SuSE versions 8.1 and 8.2 As a Plug and Play device, the Escalade ATA RAID Controller may be configured to be your system's boot
  • 3Ware 8506-8 | User Guide - Page 77
    with using the Escalade ATA RAID Controller as a boot device. Disconnecting the IDE drive while installing Linux will eliminate this problem. After Linux is installed, the drive can be reconnected. Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration
  • 3Ware 8506-8 | User Guide - Page 78
    : In the instructions below: refers to the kernel version (i.e. 2.4.18-4GB, etc.) Check 3ware's website for supported versions. 1 Edit /etc/sysconfig/kernel and make sure the file contains the following line: INITRD_MODULES="3w-xxxx" 70 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 79
    kernel version that you are running), then perform the following steps. 1 Copy the driver source from the floppy into a working directory. 2 Untar the driver source with the command, tar zxfp 3w-xxxx.tgz. 3 You must have a full Linux kernel source tree in /usr/src/linux in order to do the compile
  • 3Ware 8506-8 | User Guide - Page 80
    Linux Installation Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. 72 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 81
    device (page 75). You will also find instructions for compiling the 3ware driver from the source files. Note: 3DM does not work under FreeBSD, however you can use the 3ware CLI (Command Line Interface), available from the 3ware website at http://www.3ware.com/support/download.asp. www.3ware.com 73
  • 3Ware 8506-8 | User Guide - Page 82
    / 2 Copy the 3ware driver source file archive (twe.tgz) to an accessible location. 3 Unpack the 3ware driver source files. 4 Backup the files in these directories: /sys/dev/twe /sys/modules/twe 5 Copy all the source files (*.c *.h) to /sys/dev/twe. 74 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 83
    ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware Escalade driver. Check your 3ware CD-ROM for a FreeBSD folder. If you do not find one, download the FreeBSD driver from the 3ware web site (http://www.3ware.com). The driver file is named twe.ko. www.3ware
  • 3Ware 8506-8 | User Guide - Page 84
    Copy the 3ware driver source file archive (twe.tgz) to an accessible location. 2 Unpack the 3ware driver source files. 3 Back up the original source files under /sys/dev/twe and /sys/modules/twe 4 Copy the new source files (*.c *.h) to /sys/dev/twe 76 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 85
    you are using the 3ware Command Line Interface, refer to the CLI documentation. Compiling the Driver (For experts only) If you wish to build the driver yourself (for a different kernel version that you are running), then perform the following steps. 1 Copy the 3ware driver source file archive (twe
  • 3Ware 8506-8 | User Guide - Page 86
    FreeBSD Installation 78 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 87
    Escalade ATA RAID Controller. Event notification occurs from 3DM when the ATA RAID controller 3ware CLI (command line interface) available from the 3ware website at http://www.3ware.com/support/download.asp. Refer to the following sections for more information: Windows Installation page 80 Linux
  • 3Ware 8506-8 | User Guide - Page 88
    window (see Figure 35) enter the e-mail address of the user who will be receiving the 3DM e-mail status messages. You may enter multiple e-mail addresses, separating each entry with a comma (,). If you do not know your server name, ask your system 80 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 89
    URL of the system containing the Escalade ATA RAID Controller in the address line of your browser. The default URL is http://localhost:1080/. Linux Installation Installing 3DM for Red Hat Linux or SuSE Linux 1 Insert the 3ware software installation CD-ROM for Linux into the CDROM drive. 2 Mount the
  • 3Ware 8506-8 | User Guide - Page 90
    Linux: cd /mnt/cdrom/linux/3dm ./install.3dm For SuSE Linux: cd /cdrom/linux/3dm ./install.3dm You will be prompted with the a series of questions to complete the installation. 4 The first question asks if RPM was used to install the Escalade driver 82 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 91
    to start 3DM manually, follow these steps: 1 Login as root. 2 Afterwards, type: For Red Hat Linux: /etc/rc.d/init.d/3dm start For SuSE Linux: /etc/rc.d/3dm start Uninstalling 3DM To uninstall 3DM for Linux, follow these steps: 1 Insert the 3ware software installation CD-ROM for Linux into the CD
  • 3Ware 8506-8 | User Guide - Page 92
    are listed as well as status of each array, as shown in Figure 36. For arrays undergoing rebuilds, the rebuild status for each drive and port is displayed. 84 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 93
    The Details display (see Figure 37) gives ATA RAID controller version and status information in text format, which is helpful when contacting 3ware Customer Support with questions or for troubleshooting. Its text format allows you to select the text in the window with your mouse and use the system
  • 3Ware 8506-8 | User Guide - Page 94
    or red (error alarm) banner. A monitor window may be opened for each system if you have multiple systems to monitor. Status for all systems can be checked at a glance by minimizing each Monitor display, leaving the status color indication visible. 86 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 95
    on the disk arrays. An alarm occurs when the ATA RAID controller requires attention, such as when a disk array becomes Download Error Log button allows you to save the alarm messages and SMART data to disk. If necessary, the saved file can be shipped to 3ware Customer Support for troubleshooting
  • 3Ware 8506-8 | User Guide - Page 96
    controller number is automatically assigned by Windows. Controllers 0 and 1 are typically the on-board motherboard ATA controllers. If the next controller in the system is a 3ware controller, it would be assigned to controller 2. Subsequent controllers 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 97
    when the browser session is started. The default password for both the User and Administrator is "3ware". Passwords are case sensitive. The password setup procedure is as follows: Note: Do not select the Enable box in the 3DM Settings display before performing these steps. www.3ware.com 89
  • 3Ware 8506-8 | User Guide - Page 98
    password protection is being configured for the first time, enter the factory-set default password "3ware" in the box. 2 Enter the new password in the new password box and again the password to 3ware by uninstalling 3DM and then reinstalling it. 90 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 99
    window. If both Administrator and User Passwords are enabled, you are prompted for both the User and Administrator passwords. Selecting background task rate Background Task Rate allows a user to set the relative performance write cache properties" on page 34 for more information. www.3ware.com 91
  • 3Ware 8506-8 | User Guide - Page 100
    as a hot spare, schedule rebuilds and media scans, or remove and add a drive as part of a hot swap procedure. Figure 43. 3DM Configure Display 92 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 101
    Escalade ATA RAID Controllers give you the option to specify a hot spare from one of your available ports (currently shown as offline). Hot spares should be selected after mirror or RAID 5 creation. Refer to Creating a disk array in the 3ware drive Hot swap allows a user to replace a failed drive
  • 3Ware 8506-8 | User Guide - Page 102
    completes with time remaining in the window, the operation begins again on the same array (if there is only one array) or continues on to additional redundant arrays. The verify operation stops when the duration in the scheduled window completes. 94 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 103
    at the lowest port. If all the drives have been scanned and there is time remaining, the operation begins scanning the lowest port again and continues rebuild/initialize operation is performed first. If this operation completes within the first two hours of the window, a verification operation
  • 3Ware 8506-8 | User Guide - Page 104
    3DM Disk Management Utility 96 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 105
    Solutions Note: For more assistance troubleshooting problems, see the FAQ and knowledgebase areas of 3ware's website: http://www.3ware.com/support. http://www.3ware.com/NewFaq/3ware.htm. http://www.3ware.comKB/kb.asp Hardware installation Q1: The rail on the ATA RAID controller doesn't fit in the
  • 3Ware 8506-8 | User Guide - Page 106
    the Dell BIOS setup and reload the BIOS defaults. Software installation Q6: The ATA RAID controller was configured without problems, but the system does not boot. The problem could be to 112 GB. Use fdisk if more storage capacity is required. 98 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 107
    driver fails to boot. There is most likely a compatibility problem between the motherboard system BIOS and the 3ware BIOS. Check the 3ware website to see if your motherboard is compatible with the 3ware BIOS hardware or software related problem has been detected after the ATA RAID controller has been
  • 3Ware 8506-8 | User Guide - Page 108
    Troubleshooting: Problems and Solutions Figure 49. Firmware Upgrade Requirement Warning Figure 50. System Reboot Request AEN Messages The AEN messages issued by the ATA RAID controller when an error is 007h 008h 009h 00Ah 00Bh 00Ch 00Fh 02Eh 100 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 109
    and the array is operating in degraded (nonredundant) mode.The user should replace the bad drive as soon as possible and initiate a rebuild. AEN 003h AEN_CONTROLLER_ERROR The ATA RAID controller has encountered an internal error. Please contact 3ware customer support. www.3ware.com 101
  • 3Ware 8506-8 | User Guide - Page 110
    Troubleshooting: Problems and Solutions AEN 004h AEN_REBUILD_FAIL The ATA RAID controller was unable to complete a rebuild operation. This error can be caused by drive errors on either the source or the destination of the rebuild. However, due to ATA 102 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 111
    failure before it happens, allowing a user to schedule service of the array before it becomes degraded. The SMART status of each drive attached to the ATA RAID controller is monitored daily. If a failure of any drive is determined to be likely, the user is notified by this AEN. www.3ware.com 103
  • 3Ware 8506-8 | User Guide - Page 112
    any drive in an array that begins to indicate sector repair messages. This may be an indication of a drive that is beginning to fail. The user may wish to replace the drive, especially if the number of sector repair errors exceeds 3 per month. 104 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 113
    the test indicates a failure of a hardware component on the ATA RAID controller. This AEN is sent to notify the user of the problem. AEN 025h AEN_LOST_CACHED_WRITE To improve performance, this ATA RAID controller features caching layer firmware. For write commands this means that it acknowledges it
  • 3Ware 8506-8 | User Guide - Page 114
    successfully. No errors were encountered. AEN 02Ch AEN_SECTOR_OVERWRITE If a read error is encountered during a rebuild and the user chooses to ignore the error, the sector in error is reallocated. The user is notified of the event by this AEN. 106 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 115
    the destination of the rebuild is useful for troubleshooting. AEN 030h AEN_DRIVE_NOT_SUPPORTED Escalade 8000 series Serial ATA Controller only support UltraUDMA-100/ 133 drives. This AEN indicates AEN_QUEUE_FULL This is an internal error. Please contact 3ware technical support. www.3ware.com 107
  • 3Ware 8506-8 | User Guide - Page 116
    Troubleshooting: Problems and Solutions 108 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 117
    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of system. www.3ware.com 109
  • 3Ware 8506-8 | User Guide - Page 118
    Windows Hardware Quality Lab (WHQL) 3ware, Inc. is committed to Microsoft Windows Hardware Quality Labs (WHQL) certification for all its products. However, a product's software drivers Compatibility Directive 89/23/EEC Low Voltage Directive . 110 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 119
    detailed terms and conditions, please see the Limited Hardware Warranty and Software License Agreement at our website: http://www.3ware.com/support/rma_form.asp 3ware warranty service is provided by returning the defective product to 3ware. Exclusions This warranty does not cover any damage to this
  • 3Ware 8506-8 | User Guide - Page 120
    questions or to give feedback about the product, visit our Web site at http://www.3ware.com/support and use our convenient e-mail form. 3ware also offers toll-free (800) 945-7273 and (408) 523-1145 direct phone support during normal business hours. 112 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 121
    and ordering information Sales and ordering information For sales information, send an electronic mail message to [email protected]. Feedback on this manual Your feedback is welcome. If anything in the guide seems unclear please let us know by sending e-mail to [email protected]. www.3ware.com 113
  • 3Ware 8506-8 | User Guide - Page 122
    Appendix B. Warranty, Technical Support and Service 114 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 123
    98 Download Error Log 87 drive adding a new one to a controller 46 Drive Configuration Block (DCB) 105 drive status connector 18, 21 Drive types 4 drivers installing under Linux 63 installing under Windows 49 updating under Windows 52 upgrading 54 Dynamic Sector Repair 13, 104 E Escalade 7 European
  • 3Ware 8506-8 | User Guide - Page 124
    Spin Up 12 status connector for drive (LED) 18, 21 stripe size, selecting 34 System requirements 4 T Technical Support 111 Tools required 4 Troubleshooting 97 TwinStor 11 U Ultra DMA protocol 104 uninstalling 3DM 83 upgrading the 3ware driver 54 116 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 8506-8 | User Guide - Page 125
    V verify array 37 W Warranty 111 WHQL 110 Windows Installation 45 Windows XP, Windows 2000, Windows Server 2003 15 write cache properties, selecting 34 Y YaST2 68 www.3ware.com 117
  • 3Ware 8506-8 | User Guide - Page 126
    Index 118 3ware Escalade ATA RAID Controller User Guide
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
Escalade
®
ATA RAID Controller
Supports the 7000 and 8000 Series
and Release 7.7.x of the 3ware Software
PN 900-0041-00
December, 2003
User Guide